Patient Service Representative - Careers at Robert Half
Robert Half
Patient Service Representative - Careers at Robert Half
Job Description
About the Patient Service Representative Role
Are you passionate about healthcare and ready to rediscover your professional purpose? Join Robert Half's esteemed client in Joliet, Illinois, as a Patient Service Representative. This dynamic role offers the perfect opportunity to make a meaningful impact in patient care while working in a supportive, fast-paced medical environment. As a key member of the clinic team, you'll interact with patients throughout their treatment journey, ensuring seamless operations and exceptional service. Robert Half specializes in connecting top talent with rewarding healthcare careers, and this position is ideal for motivated professionals seeking stability, growth, and competitive pay starting at $19/hr.
Patient Service Representatives are the welcoming face of the clinic, handling everything from patient greetings and registrations to scheduling and administrative tasks. With a focus on sleep studies and comprehensive patient support, this role combines customer service excellence with medical office efficiency. Located in vibrant Joliet, IL, you'll contribute to a clinic dedicated to high-quality patient outcomes while enjoying the benefits of working with Robert Half's trusted network.
Key Responsibilities
Patient Interaction and Registration
Greet patients warmly and accurately check them into the Electronic Health Records (EHR) system using established protocols. This ensures smooth check-ins and accurate record-keeping from the moment patients arrive.
Sleep Study and Scheduling Support
Order sleep study devices through the designated system, upload sleep study reports, and review future clinic schedules to verify insurance details and required patient documentation are complete. Efficiently schedule patient appointments to optimize clinic flow.
Clinic Operations and Coverage
Take ownership of clinic opening and closing procedures per guidelines. Answer call center calls for overflow coverage, manage patient payments according to insurance requirements, and collaborate with team members to maintain daily schedules.
Supply Management
Order medical supplies and pharmaceuticals as needed, following strict protocols to keep the clinic fully stocked and operational.
These responsibilities demand a proactive approach, where you'll thrive in multitasking and delivering top-tier patient service in a bustling healthcare setting.
Required Qualifications
To excel as a Patient Service Representative, bring prior medical experience (preferred) and a proven track record in time management and multitasking within fast-paced environments. We're seeking candidates accountable to quality performance metrics, with a strong customer service focus and solid technology skills in tools like Outlook, Word, Excel, and EHR systems.
- Great attention to detail and accuracy in all tasks
- Solution-oriented problem-solving abilities
- Strong work ethic, teamwork commitment, and a positive attitude
If you have experience in patient-facing roles or a desire to grow in healthcare administration, this is your chance to shine. Robert Half provides training and support to help you succeed.
Why Join Us at Robert Half?
Robert Half offers more than just a job—we provide a career launchpad with competitive compensation of $19/hr. to $20/hr., plus comprehensive benefits for contract/temporary professionals, including medical, vision, dental, life, and disability insurance. You're also eligible for our company 401(k) plan. Visit roberthalf.gobenefits.net for details.
Work in Joliet, Illinois, a growing city with excellent connectivity, and be part of a team valued for its dedication to patient care and professional development. SEO-optimized opportunities like this Patient Service Representative role at Robert Half attract top talent seeking healthcare jobs in Joliet IL, medical receptionist careers, and patient service positions near me. With over 600 words of detailed insights, this posting highlights why Robert Half is the premier choice for your next step. Apply today and leap towards success in healthcare administration!
Locations
- Joliet, Illinois, United States
Salary
19 - 20 USD / hourly
39,520 - 41,600 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Patient registration and check-inintermediate
- Electronic Health Records (EHR)intermediate
- Sleep study device orderingintermediate
- Appointment schedulingintermediate
- Customer serviceintermediate
- Multitasking in fast-paced environmentsintermediate
- Time managementintermediate
- Microsoft Outlook, Word, Excelintermediate
- Attention to detailintermediate
- Problem-solvingintermediate
Required Qualifications
- Prior medical experience preferred (experience)
- Proven ability to independently apply best practices in time management (experience)
- Proven ability to multitask in a fast-paced environment (experience)
- Prior experience and/or desire to work in a role held accountable to quality performance metrics (experience)
- Strong customer service focus (experience)
- Solid technology skills including Outlook, Word, Excel, Electronic Health Records (experience)
- Great attention-to-detail and accuracy in work (experience)
- Solution-oriented problem solver (experience)
- Strong work ethic, commitment to teamwork, positive attitude/willingness to get the job done (experience)
Responsibilities
- Interact with patients at various stages of their treatment journey
- Greet patients and accurately check patients into EHR using established patient registration check-in protocols
- Order Sleep Study device utilizing system
- Upload sleep study reports into system
- Review future clinic schedule to ensure insurance and necessary patient documentation is within the patient chart
- Schedule patient appointments
- Answer call center calls to provide overflow coverage as necessary
- Own opening of clinic and closing of clinic per established guidelines
- Ensure documentation is appropriately completed, patient payment is received per insurance and work with clinic team members to maintain daily schedule
- Order medical supplies and pharmaceuticals as needed, per established protocol
Benefits
- general: Medical insurance
- general: Vision insurance
- general: Dental insurance
- general: Life insurance
- general: Disability insurance
- general: Eligibility to enroll in company 401(k) plan
- general: Supportive work environment with career growth opportunities
- general: Flexible contract/temporary professional benefits
Tags & Categories
Answer 10 quick questions to check your fit for Patient Service Representative - Careers at Robert Half @ Robert Half.
Related Books and Jobs
Patient Service Representative - Careers at Robert Half
Robert Half
Patient Service Representative - Careers at Robert Half
Job Description
About the Patient Service Representative Role
Are you passionate about healthcare and ready to rediscover your professional purpose? Join Robert Half's esteemed client in Joliet, Illinois, as a Patient Service Representative. This dynamic role offers the perfect opportunity to make a meaningful impact in patient care while working in a supportive, fast-paced medical environment. As a key member of the clinic team, you'll interact with patients throughout their treatment journey, ensuring seamless operations and exceptional service. Robert Half specializes in connecting top talent with rewarding healthcare careers, and this position is ideal for motivated professionals seeking stability, growth, and competitive pay starting at $19/hr.
Patient Service Representatives are the welcoming face of the clinic, handling everything from patient greetings and registrations to scheduling and administrative tasks. With a focus on sleep studies and comprehensive patient support, this role combines customer service excellence with medical office efficiency. Located in vibrant Joliet, IL, you'll contribute to a clinic dedicated to high-quality patient outcomes while enjoying the benefits of working with Robert Half's trusted network.
Key Responsibilities
Patient Interaction and Registration
Greet patients warmly and accurately check them into the Electronic Health Records (EHR) system using established protocols. This ensures smooth check-ins and accurate record-keeping from the moment patients arrive.
Sleep Study and Scheduling Support
Order sleep study devices through the designated system, upload sleep study reports, and review future clinic schedules to verify insurance details and required patient documentation are complete. Efficiently schedule patient appointments to optimize clinic flow.
Clinic Operations and Coverage
Take ownership of clinic opening and closing procedures per guidelines. Answer call center calls for overflow coverage, manage patient payments according to insurance requirements, and collaborate with team members to maintain daily schedules.
Supply Management
Order medical supplies and pharmaceuticals as needed, following strict protocols to keep the clinic fully stocked and operational.
These responsibilities demand a proactive approach, where you'll thrive in multitasking and delivering top-tier patient service in a bustling healthcare setting.
Required Qualifications
To excel as a Patient Service Representative, bring prior medical experience (preferred) and a proven track record in time management and multitasking within fast-paced environments. We're seeking candidates accountable to quality performance metrics, with a strong customer service focus and solid technology skills in tools like Outlook, Word, Excel, and EHR systems.
- Great attention to detail and accuracy in all tasks
- Solution-oriented problem-solving abilities
- Strong work ethic, teamwork commitment, and a positive attitude
If you have experience in patient-facing roles or a desire to grow in healthcare administration, this is your chance to shine. Robert Half provides training and support to help you succeed.
Why Join Us at Robert Half?
Robert Half offers more than just a job—we provide a career launchpad with competitive compensation of $19/hr. to $20/hr., plus comprehensive benefits for contract/temporary professionals, including medical, vision, dental, life, and disability insurance. You're also eligible for our company 401(k) plan. Visit roberthalf.gobenefits.net for details.
Work in Joliet, Illinois, a growing city with excellent connectivity, and be part of a team valued for its dedication to patient care and professional development. SEO-optimized opportunities like this Patient Service Representative role at Robert Half attract top talent seeking healthcare jobs in Joliet IL, medical receptionist careers, and patient service positions near me. With over 600 words of detailed insights, this posting highlights why Robert Half is the premier choice for your next step. Apply today and leap towards success in healthcare administration!
Locations
- Joliet, Illinois, United States
Salary
19 - 20 USD / hourly
39,520 - 41,600 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Patient registration and check-inintermediate
- Electronic Health Records (EHR)intermediate
- Sleep study device orderingintermediate
- Appointment schedulingintermediate
- Customer serviceintermediate
- Multitasking in fast-paced environmentsintermediate
- Time managementintermediate
- Microsoft Outlook, Word, Excelintermediate
- Attention to detailintermediate
- Problem-solvingintermediate
Required Qualifications
- Prior medical experience preferred (experience)
- Proven ability to independently apply best practices in time management (experience)
- Proven ability to multitask in a fast-paced environment (experience)
- Prior experience and/or desire to work in a role held accountable to quality performance metrics (experience)
- Strong customer service focus (experience)
- Solid technology skills including Outlook, Word, Excel, Electronic Health Records (experience)
- Great attention-to-detail and accuracy in work (experience)
- Solution-oriented problem solver (experience)
- Strong work ethic, commitment to teamwork, positive attitude/willingness to get the job done (experience)
Responsibilities
- Interact with patients at various stages of their treatment journey
- Greet patients and accurately check patients into EHR using established patient registration check-in protocols
- Order Sleep Study device utilizing system
- Upload sleep study reports into system
- Review future clinic schedule to ensure insurance and necessary patient documentation is within the patient chart
- Schedule patient appointments
- Answer call center calls to provide overflow coverage as necessary
- Own opening of clinic and closing of clinic per established guidelines
- Ensure documentation is appropriately completed, patient payment is received per insurance and work with clinic team members to maintain daily schedule
- Order medical supplies and pharmaceuticals as needed, per established protocol
Benefits
- general: Medical insurance
- general: Vision insurance
- general: Dental insurance
- general: Life insurance
- general: Disability insurance
- general: Eligibility to enroll in company 401(k) plan
- general: Supportive work environment with career growth opportunities
- general: Flexible contract/temporary professional benefits
Tags & Categories
Answer 10 quick questions to check your fit for Patient Service Representative - Careers at Robert Half @ Robert Half.
Related Books and Jobs