Quality Management Systems Manager - Memphis, TN

Join Robert Half's esteemed client in Memphis, Tennessee, as a Quality Management Systems Manager. This pivotal full-time role offers a competitive salary of $110,000 per year and is ideal for seasoned quality professionals passionate about driving excellence through robust QMS frameworks. Located in the heart of Memphis, TN, this position combines strategic oversight with hands-on leadership to ensure unwavering compliance and continuous improvement in a dynamic manufacturing environment.

About the Role

As the Quality Management Systems Manager, you will be the guardian of quality standards, spearheading the organization's QMS to align with stringent industry regulations and customer expectations. Reporting to senior leadership, you'll champion a culture of quality across all departments, leveraging your expertise in Lean Six Sigma and audit management to elevate operational efficiency. This role is perfect for those with a proven track record in quality assurance, process optimization, and regulatory compliance, offering substantial impact in a forward-thinking organization. Memphis, TN, provides an ideal backdrop with its vibrant economy, low cost of living, and proximity to major logistics hubs, making it a prime location for career growth in quality management.

Key Responsibilities

Your day-to-day will involve a blend of strategic planning and tactical execution:

• Oversee QMS Maintenance: Ensure the organization's Quality Management System remains compliant with ISO standards, FDA regulations, and other industry benchmarks through proactive monitoring and updates.
• Audit Mastery: Lead preparation, execution, and follow-up for internal audits, customer inspections, registrar visits, and regulatory agency reviews, minimizing non-conformances and accelerating resolutions.
• Drive Continuous Improvement: Standardize procedures and documentation enterprise-wide, implementing Lean Six Sigma tools to eliminate waste, boost efficiency, and enhance product quality metrics.
• Lead Process Initiatives: Spearhead cross-functional teams in root cause analysis, CAPA development, and preventive measures to resolve systemic quality challenges permanently.
• Training and Adherence: Develop and deliver comprehensive training programs, ensuring 100% organizational adherence to QMS protocols and fostering a quality-first mindset.
• Support Innovation: Collaborate with engineering and manufacturing on product launches, ECNs, and process changes, embedding quality compliance from inception.
• Tech Integration: Optimize digital platforms like SharePoint, SAP, or similar for document control, audit tracking, and CAPA workflows, enhancing accessibility and real-time reporting.

These responsibilities position you at the forefront of quality transformation, directly influencing business outcomes in Memphis's thriving industrial sector.

Required Qualifications

To excel in this Quality Management Systems Manager role, candidates should possess:

• A Bachelor's degree in Engineering, Quality Management, Business, or a related discipline; advanced certifications like CQM or ASQ are highly valued.
• Minimum 7 years of progressive experience in QMS oversight, preferably in manufacturing or regulated industries.
• Lean Six Sigma Black Belt certification with demonstrated project successes in process improvement.
• Deep expertise in audit management, CAPA processes, and regulatory compliance (e.g., ISO 9001, IATF 16949).
• Proficiency with quality management software (SharePoint, SAP QM, MasterControl, or equivalents).
• Exceptional leadership skills to motivate cross-functional teams and influence stakeholders.
• Strong analytical abilities for root cause analysis using tools like 8D, Fishbone, and FMEA.
• Excellent communication skills for training, reporting, and presenting to executives and auditors.

Robert Half prioritizes diverse, high-caliber talent ready to make an immediate impact in Memphis, TN.

Why Join Us?

Partner with Robert Half for unparalleled career support and stability. This role offers a disclosed salary of $110,000 annually, plus a robust benefits package including comprehensive health coverage, 401(k) matching, generous PTO, and professional development opportunities. Enjoy Memphis's rich culture, from Beale Street music to world-class barbecue, while advancing in a role that shapes quality excellence. With Robert Half's national network, you'll access exclusive training, networking, and advancement paths. Apply now to elevate your quality management career in the United States' logistics capital. Keywords: Quality Manager jobs Memphis TN, Lean Six Sigma careers, QMS specialist roles, audit management positions.

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