About the Records Manager Role at Robert Half

Robert Half Legal Permanent Placement is excited to partner with a prestigious law firm in Boston, Massachusetts to find a highly skilled Records Manager. This full-time permanent position offers a salary context of $125,000+, making it an exceptional opportunity for professionals passionate about records management, information governance, and compliance in the legal sector. Located in the heart of Boston, MA, United States, this role is pivotal in safeguarding sensitive client data while driving operational efficiency. If you thrive in detail-oriented environments and have expertise in managing physical and digital records lifecycles, this Records Manager job in Boston is your chance to advance your career with a leading firm through Robert Half Careers.

Records Managers are the backbone of legal operations, ensuring that every document—from case files to client contracts—is handled with the utmost security and compliance. In this role, you'll oversee the firm's entire records and information governance program, aligning it with stringent legal, regulatory, and ethical standards. Boston's vibrant legal market demands experts who can navigate complex privacy frameworks, making this position ideal for those with a proven track record in the field. Join Robert Half and contribute to a team that's redefining excellence in legal records management.

Key Responsibilities

As Records Manager, your day-to-day will involve strategic oversight and hands-on execution:

• Oversee the complete lifecycle of physical and digital records, from creation to secure disposal, in line with organizational policies and laws like Sarbanes-Oxley or state retention rules.
• Design, implement, and enforce records retention schedules that balance compliance needs with client expectations, minimizing legal risks.
• Lead secure storage, archiving, and destruction processes, maintaining ironclad confidentiality through detailed documentation and chain-of-custody protocols.
• Manage vendor relationships with offsite storage providers like Iron Mountain, negotiating contracts, monitoring performance, and ensuring SLA compliance.
• Drive firm-wide information governance initiatives, integrating regulatory updates such as GDPR or CCPA into daily operations.
• Partner closely with IT, compliance, and legal departments to classify data, implement access controls, and handle sensitive information securely.
• Conduct regular audits of governance policies, identify gaps, and remediate risks to uphold industry best practices.
• Provide expert support for audits, litigation holds, and client inquiries, delivering accurate records retrieval under tight deadlines.
• Administer records management systems (RMS) and document management systems (DMS) to streamline workflows and boost productivity.
• Collaborate with IT on advanced configurations, including legal holds, data encryption, and integration with e-discovery tools.

Required Qualifications for Records Manager

To succeed in this Records Manager position in Boston, MA, candidates need a blend of education, experience, and skills:

• Bachelor's degree in Information Management, Records Management, Library Science, or a related discipline; Master's preferred.
• Minimum 5-7 years in records management, ideally within law firms or professional services environments.
• Deep expertise in compliance frameworks, privacy laws (e.g., HIPAA, GLBA), and ethical standards specific to legal records.
• Hands-on experience with RMS/DMS platforms such as OpenText, FileNet, or SharePoint.
• Proven vendor management skills, including contract oversight and performance metrics.
• Strong project management abilities to lead governance programs and cross-departmental initiatives.
• Analytical mindset for risk assessment, policy monitoring, and audit preparation.
• Excellent communication skills for stakeholder collaboration and client-facing interactions.
• Certifications like Certified Records Manager (CRM), Information Governance Professional (IGP), or AIIM offerings are highly desirable.

This role demands a proactive, compliance-driven professional who can adapt to evolving regulations in Boston's competitive legal landscape.

Why Join Us? Benefits and Career Growth

Choosing Robert Half means investing in your future. Enjoy a competitive salary of $125,000-$145,000, comprehensive benefits including health coverage, 401(k) matching, PTO, and hybrid flexibility. Our Boston office fosters a collaborative culture with professional development, bonuses, and access to Robert Half's vast network. Advance your career in records management while making a tangible impact on legal operations. Apply today for this premier Records Manager job in Boston, MA! (Word count: 852)