Relationship Manager / Client Service Associate - Join a Progressive Wealth Management Firm

Discover an exceptional career opportunity with a boutique Registered Investment Advisor (RIA) managing approximately $500 million in assets. Located in the beautiful city of Orinda, California, this progressive wealth management firm is renowned for its family-like culture, low turnover, and unwavering commitment to fiduciary, client-first principles. As a Relationship Manager / Client Service Associate, you'll thrive in a collaborative environment that prioritizes work-life balance, meaningful client relationships, and professional growth.

This role is perfect for detail-oriented professionals passionate about financial services, client service, and building lasting partnerships. If you're seeking a position where you can leverage your organizational skills while receiving mentorship from seasoned advisors, this is your chance to advance in the wealth management industry.

About the Role

In this pivotal position, you'll serve as the backbone of client operations, handling everything from new client onboarding to ongoing account maintenance. Acting as the key liaison between the firm and custodial partners, you'll ensure seamless transactions and exceptional service delivery. This hybrid role combines administrative precision with relationship-building, offering ample room for career development in a supportive setting. Whether you're coordinating asset transfers or processing required minimum distributions (RMDs), your contributions will directly impact client satisfaction and firm success. With a focus on long-term retention, this opportunity allows you to grow within a stable, people-centric organization committed to your professional journey.

Key Responsibilities

Your day-to-day will be dynamic and rewarding, encompassing critical client service functions:

• Support advisors in onboarding new clients and facilitating smooth transitions to ensure a positive first impression.
• Coordinate the opening of new accounts and seamless transfer of assets from previous custodians.
• Process client distributions, including RMDs, while maintaining accurate annual RMD tracking for compliance.
• Work directly with custodians like Schwab, Fidelity, or Pershing to process account service requests efficiently.
• Document all client interactions, follow-ups, and notes meticulously in the firm’s CRM system such as Salesforce or Redtail.
• Prepare comprehensive account documentation, ensuring all regulatory requirements are met.
• Maintain client accounts with a high level of accuracy and attention to detail.
• Deliver exceptional client experiences by proactively addressing inquiries and resolving issues.
• Collaborate with advisors to support portfolio reviews, reporting, and relationship management initiatives.
• Contribute to operational excellence by identifying process improvements and streamlining workflows.

Required Qualifications

To excel in this role, we seek candidates with:

• 2+ years of experience in an RIA, wealth management firm, or financial services environment.
• Strong organizational skills and meticulous attention to detail for handling complex account processes.
• Excellent interpersonal and communication skills for building client and custodian relationships.
• Proficiency with CRM software, Microsoft Office Suite, and custodial platforms.
• Familiarity with financial products, account types, and regulatory compliance (e.g., SEC fiduciary standards).
• Ability to multitask in a fast-paced environment while maintaining accuracy.
• Bachelor’s degree in finance, business administration, or a related field.
• Hold or willingness to pursue Series 65 license or equivalent.
• Demonstrated commitment to client service excellence and ethical practices.
• Local to Orinda, CA, or willing to relocate for this in-office opportunity.

This position demands a blend of technical know-how and soft skills, making it ideal for ambitious professionals ready to take the next step in their career.

Why Join Us

At this esteemed firm, you'll enjoy unparalleled perks and a nurturing culture designed for success:

• Superior Work-Life Balance: Flexible hours and a supportive team that values your personal time.
• Competitive Compensation: Base salary around $85,000 with annual reviews, merit increases, and discretionary bonuses.
• Robust Retirement Plan: Safe harbor 401(k) matching plus profit sharing for long-term financial security.
• Generous PTO: 4 weeks starting from day one, plus holidays.
• Comprehensive Benefits: Full health, dental, and vision coverage.
• Convenience Perks: Employer-covered parking or transit pass in Orinda, CA.
• Family-Like Atmosphere: Long-tenured staff, low turnover, and mentorship opportunities.
• Career Growth: Path to advancement in wealth management with ongoing training.

Orinda, California, offers a picturesque setting in the East Bay, with easy access to San Francisco and Oakland. Join a firm where your dedication is recognized, and your career flourishes. Apply now through Robert Half to connect with our recruiter and elevate your professional journey in wealth management!