About Role

Join Robert Half's esteemed client in Austin, Texas, as a Sales / Customer Service Support specialist. This exciting contract position places you at the heart of a dynamic sales team, where you'll provide essential support to drive operational excellence and deliver outstanding client service. If you excel in fast-paced settings and possess impeccable organizational and communication skills, this role offers the perfect platform to showcase your talents. Robert Half, a leader in professional staffing, connects top talent like you with rewarding opportunities in vibrant markets like Austin. Dive into a role that combines sales support, customer engagement, and administrative precision, all while building lasting professional relationships.

Key Responsibilities

Core Operational Support

Your primary duties will include managing pricing approvals and registering product codes in internal systems, ensuring every detail is accurate for seamless operations. You'll coordinate shipments and handle ongoing correspondence with over 100 customers, cultivating personable connections that enhance loyalty and satisfaction.

Sales Team Collaboration

Support your assigned territory by partnering closely with dedicated sales managers to meet client needs and smash sales goals. Provide post-sales support, assist with inbound and outbound sales inquiries, process order entries, and perform timely follow-ups to boost customer happiness.

Training and Daily Execution

Embark on an intensive 8-12 week training program to master processes and tools. Once trained, juggle multiple tasks with laser focus on detail, prioritize effectively, and leverage intermediate Excel skills, Office 365, and proprietary systems. Thrive in a collaborative environment alongside three team members, contributing to a positive team culture through clear communication.

Required Qualifications

To succeed, you need a proven track record in customer service or sales support roles. Key qualifications include strong motivation, detail orientation, and the ability to flourish in high-energy environments. Intermediate Excel proficiency is essential for data management, alongside familiarity with Office 365. Excellent time management, multitasking abilities, and personable communication skills are non-negotiable, especially when managing 100+ customer interactions. Experience in shipment coordination, order processing, and sales inquiries is highly valued. Completion of our structured training program is required, so adaptability and a eagerness to learn are crucial. Robert Half seeks candidates who embody professionalism and a commitment to excellence in Austin's competitive job market.

Why Join Us

At Robert Half, we open doors to incredible careers. This Sales / Customer Service Support role offers competitive $19/hour pay, a supportive team dynamic, and exposure to cutting-edge tools in a booming Austin tech and business hub. Benefit from comprehensive training, flexible contract terms, and the chance to network with sales leaders. Austin, Texas, known as the Live Music Capital of the World, provides an unbeatable lifestyle with its innovative vibe, outdoor activities, and thriving economy. Grow your skills in sales support, customer service, and operations while contributing to real business success. Apply now through Robert Half to elevate your career in this high-impact position. With opportunities for extension or conversion, this is your gateway to long-term success in Austin's dynamic job landscape. Keywords: sales support jobs Austin TX, customer service careers Texas, Robert Half staffing opportunities.