About the Sales Support Role at Robert Half

Robert Half is excited to present an exceptional opportunity for a Sales Support Specialist to join our client's dynamic Finished Sales team in Kalamazoo, Michigan. This contract-to-permanent position is perfect for detail-oriented professionals who excel in fast-paced environments and are passionate about driving sales success. As a key player in the sales department, you'll provide critical administrative support, ensuring seamless order processing, customer satisfaction, and operational efficiency. If you have hands-on experience with order entry, CRM management, and client communications, this role offers the chance to grow within a thriving organization focused on landscape and finished sales.

Located in the heart of Kalamazoo, MI, this position demands flexibility, including extended hours during peak seasons and occasional out-of-state travel. Robert Half specializes in connecting top talent like you with rewarding careers, and this Sales Support role stands out for its blend of administrative precision and relationship-building. With a competitive salary starting at $19.79 per hour (approximately $41,149 annually), plus the potential for permanent placement, it's an ideal launchpad for your career in sales operations.

Why Sales Support in Kalamazoo, MI?

Kalamazoo offers a vibrant community with a strong economy in manufacturing, healthcare, and agriculture-related industries, including landscape services. Joining Robert Half means accessing our nationwide network, expert recruitment guidance, and exclusive job opportunities tailored to your skills in order entry, logistics, and customer service.

Key Responsibilities

In this multifaceted Sales Support role, you'll wear many hats to support the Finished Sales team. Your primary focus will be on expediting daily order entry with unwavering accuracy, resolving operational hurdles, and coordinating deliveries while keeping clients informed. You'll maintain CRM customer profiles, juggle spreadsheets for project oversight, and respond swiftly to inquiries via phone and email.

• Document and refine internal procedures to boost team efficiency.
• Organize and inspect shipments for landscape orders, ensuring quality control.
• Build lasting client relationships through proactive communication.
• Evaluate greenhouse plant inventory for quality, quantity, and status.
• Generate detailed sales reports and handle order entry for internal and client needs.
• Travel alongside the Landscape Sales Specialist to meet customers.
• Support pre-order bookings, weekly reporting, and general sales department needs.

These responsibilities highlight the role's emphasis on detail, multitasking, and customer-centric service in a high-volume sales environment.

Required Qualifications

To succeed, candidates must bring proven order entry experience—beyond basic data entry—along with a detail-oriented mindset. Flexibility is key: be prepared for extended hours, weekends during peaks, and travel. Strong CRM proficiency, spreadsheet expertise, and excellent communication skills are essential.

• Administrative support background in sales or operations.
• High accuracy in fast-paced settings.
• Proven ability to manage multiple projects and resolve challenges.
• Customer service excellence via phone/email.
• Inventory assessment and logistics coordination experience preferred.
• Eagerness for growth and new responsibilities.

Robert Half values candidates who thrive on variety and contribute to team success. A high school diploma is required; associate's degree or relevant certifications in business administration or sales support are a plus.

Why Join Us?

Choosing Robert Half for your Sales Support career means more than a job—it's a pathway to permanent employment with robust benefits. Enjoy a supportive culture, professional development opportunities, and the stability of a contract-to-permanent role. Our client offers a collaborative sales team environment where your contributions directly impact growth. Plus, Kalamazoo's affordable living, cultural attractions, and outdoor recreation make it an ideal location.

Robert Half provides unmatched recruitment support, including resume optimization, interview prep, and access to top employers. With this role's focus on SEO-friendly skills like CRM management and order entry, you'll position yourself for long-term success in Michigan's competitive job market. Apply today to elevate your career in sales support—opportunities like this fill quickly!