Sales Support Specialist - Join Robert Half in Allentown, PA

Robert Half, a global leader in professional staffing and consulting services, is seeking a dedicated Sales Support Specialist to join our dynamic team in Allentown, Pennsylvania, United States. This full-time role offers an exciting opportunity to support high-performing sales teams, drive client satisfaction, and contribute to business growth in a fast-paced environment. If you're organized, proactive, and passionate about sales operations, this position at Robert Half could be your next career step. With a competitive salary around $26 per hour (approximately $54,080 annually), you'll enjoy rewarding work with a renowned company known for excellence in talent solutions.

Our Allentown office serves a vibrant regional market, supporting industries from finance and technology to manufacturing and healthcare. As a Sales Support Specialist, you'll be the backbone of our sales organization, ensuring seamless operations that allow our sales professionals to focus on closing deals and building relationships. This role is perfect for administrative professionals looking to leverage their skills in a sales-driven context, with ample opportunities for growth within Robert Half's extensive network.

About the Role

In this collaborative position, you'll provide essential support to the sales team, handling everything from administrative tasks to client communications. Robert Half values innovation and efficiency, so you'll have the chance to implement process improvements that directly impact team performance. Working in Allentown, PA, you'll benefit from a supportive local team and access to Robert Half's world-class resources, including advanced CRM tools and training programs. This is more than a job—it's a launchpad for a career in sales operations, business development, or account management.

Key Responsibilities

Your day-to-day will be varied and impactful. Key responsibilities include:

• Providing comprehensive daily administrative support, such as crafting professional proposals, managing contracts, and designing compelling sales presentations using tools like Microsoft PowerPoint.
• Managing customer accounts by tracking interactions, resolving issues, and ensuring timely responses to inquiries via phone, email, or CRM platforms.
• Maintaining accurate CRM data, including entering leads, updating opportunities, and logging sales activities to provide real-time insights for the team.
• Coordinating complex schedules, setting up meetings, and arranging travel logistics to keep the sales team moving efficiently.
• Generating sales reports and performing data analysis in Excel to highlight trends, forecast performance, and inform strategic decisions.
• Collaborating with marketing, finance, and operations departments to streamline order processing and swiftly resolve any customer challenges.
• Proactively identifying bottlenecks in sales processes and recommending optimizations to boost productivity and efficiency.

These tasks demand a blend of organizational prowess and sales acumen, making this role ideal for those who thrive in dynamic settings.

Required Qualifications

To succeed, you'll need:

• A high school diploma or equivalent; an associate's or bachelor's degree in business administration, marketing, or a related field is highly preferred.
• 1-3 years of experience in sales support, administrative assistance, or customer service roles.
• Strong proficiency in CRM systems like Salesforce or HubSpot, along with Microsoft Office Suite (Excel, Word, PowerPoint).
• Exceptional organizational skills, with the ability to multitask and prioritize in a fast-paced environment.
• Superior communication skills, both written and verbal, for professional client interactions.
• Demonstrated problem-solving abilities and a keen attention to detail.
• Experience with data analysis, report generation, and process improvement initiatives is a plus.
• A team-oriented mindset with the ability to work independently when needed.

Robert Half is an equal opportunity employer committed to diversity and inclusion.

Why Join Us at Robert Half?

Choosing Robert Half means joining a company with over 75 years of experience connecting talented professionals with meaningful opportunities. In Allentown, PA, you'll enjoy a competitive salary package, comprehensive benefits including health insurance, 401(k) matching, and paid time off, plus ongoing professional development. Our culture emphasizes work-life balance, innovation, and career progression—many of our Sales Support Specialists advance to sales roles or management positions. Be part of a team that's transforming staffing and consulting worldwide. Apply today and elevate your career with Robert Half!

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