About the Systems Business Analyst Role at Robert Half

Robert Half’s Full-Time Engagement Professionals Practice is thrilled to announce an exciting opportunity for a skilled Systems Business Analyst in Hagerstown, Maryland. As a FORTUNE 1000® corporation, Robert Half offers the perfect blend of job security, comprehensive benefits, and dynamic career growth. Our Full-Time Engagement Professionals enjoy the stability of direct employment with us while working on diverse, challenging projects across multiple clients. This Systems Business Analyst position is ideal for professionals passionate about system transitions, process optimization, and driving operational efficiency in municipal environments.

In this critical role, you'll support the seamless transition from the legacy Munis system to modern Workday platforms, collaborate across departments, and lead initiatives that modernize outdated processes. Whether you're optimizing data structures, developing reporting tools, or ensuring data accuracy during peak tax seasons, your expertise will directly impact municipal functions like finance, accounting, and property tax management. Join a team that's committed to innovation and excellence in Hagerstown, MD – a vibrant community in Western Maryland offering a high quality of life with proximity to major cities like Washington, D.C., and Baltimore.

Key Responsibilities

As a Systems Business Analyst, your day-to-day will involve hands-on collaboration and strategic contributions:

• Partner with various departments to gather reporting requirements and execute precise data extraction from complex systems.
• Drive the Munis to Workday migration, focusing on data structure enhancements and workflow streamlining for maximum efficiency.
• Develop and migrate reporting solutions, including converting Crystal Reports to align with organizational standards.
• Conduct thorough discovery and analysis to uncover opportunities for process improvements and operational enhancements.
• Leverage deep knowledge of municipal finance, property tax files, and real estate reporting to support critical functions.
• Manage daily system support, especially during high-volume periods like tax season, ensuring uninterrupted operations.
• Spearhead modernization efforts, replacing archaic processes with cutting-edge solutions that boost productivity.
• Collaborate with IT teams and external consultants to guarantee smooth system integrations and minimal disruptions.
• Maintain impeccable data integrity within the Munis environment through rigorous validation and quality checks.
• Contribute to strategic, long-term projects that elevate system performance and organizational outcomes.

Required Qualifications for Success

To thrive as our Systems Business Analyst in Hagerstown, Maryland, you'll need a blend of technical prowess and business acumen:

• Proven experience with Munis legacy systems and Workday implementations, including data migration and optimization.
• Strong background in municipal finance, accounting processes, property taxes, and real estate reporting.
• Expertise in Crystal Reports development, data analysis tools, and reporting conversions.
• Demonstrated skills in requirements gathering, process analysis, and workflow optimization.
• Ability to collaborate effectively across departments, IT teams, and external vendors.
• Track record of leading system transitions and modernizing legacy processes in high-stakes environments.
• Comfortable handling peak workloads, such as tax season demands, with a focus on accuracy and timeliness.
• Excellent problem-solving abilities, with a keen eye for detail and data integrity.
• Bachelor's degree in Business Analysis, Information Systems, Finance, or related field preferred; equivalent experience considered.
• 2-5 years of relevant experience in systems analysis, preferably in public sector or municipal settings.

We're seeking candidates who are proactive, adaptable, and passionate about leveraging technology to solve real-world challenges in Hagerstown, MD.

Why Join Robert Half in Hagerstown, MD?

Choosing Robert Half means more than just a job – it's a career launchpad. Enjoy full-time employment perks like competitive salary around $57,000 USD (with potential up to $85K based on experience), top-tier benefits including health insurance, 401(k) matching, paid time off, and professional development. Work on varied engagements that match your skills, from municipal system overhauls to finance optimizations, all while building a network in the growing Hagerstown area. Our model provides flexibility, security, and endless opportunities to advance in systems business analysis. Apply today and elevate your career with Robert Half – where innovation meets stability!

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