Telecom Engineer - Houston, TX

Robert Half is seeking an experienced Telecom Engineer for a long-term contract position in Houston, Texas. This pivotal role involves managing and optimizing advanced telecommunications systems, with a focus on Mitel, ShoreTel, and VoIP technologies. As a key contributor to our client's communication infrastructure, you will ensure seamless operations, proactive issue resolution, and system efficiency in a fast-paced business environment. Join our network of top talent and leverage your expertise in telecommunications engineering to drive organizational success. With a competitive rate of $61.75 per hour, this opportunity offers stability and professional fulfillment in one of the nation's leading energy and tech hubs.

About the Role

In this Telecom Engineer position, you will play a critical role in maintaining robust communication networks that power business operations. Houston, TX, known for its thriving telecommunications sector, provides the perfect backdrop for professionals skilled in VoIP systems and network optimization. Reporting to the IT infrastructure team, you will handle everything from configuration and troubleshooting to strategic upgrades and security implementation. This long-term contract allows you to immerse yourself in cutting-edge telecom projects while benefiting from Robert Half's renowned support and career advancement resources. Ideal for seasoned engineers passionate about telecommunications technologies, this role demands precision, innovation, and a proactive approach to system management.

Key Responsibilities

Your day-to-day duties as a Telecom Engineer will encompass a wide range of technical and collaborative tasks essential to telecommunications excellence:

• Configure, maintain, and troubleshoot Mitel and ShoreTel telecommunications systems to ensure 99.9% uptime.
• Implement and manage VoIP solutions tailored to business communication needs, enhancing call quality and scalability.
• Monitor network performance using advanced tools to identify and address potential issues proactively, minimizing downtime.
• Collaborate with internal teams, including IT, operations, and executive stakeholders, to align telecommunications systems with organizational requirements.
• Provide expert technical support and guidance, resolving complex telecommunication-related issues swiftly.
• Conduct regular system upgrades, patches, and migrations while ensuring full compliance with industry standards like TIA and ISO.
• Develop comprehensive documentation for telecommunications operations, maintenance procedures, and troubleshooting guides.
• Analyze system performance data with analytics tools to recommend data-driven improvements and optimize efficiency.
• Assist in the planning, testing, and deployment of emerging telecommunication technologies, such as cloud-based VoIP and unified communications.
• Ensure all systems are secure by implementing best practices for data protection, encryption, and vulnerability assessments.

These responsibilities highlight the dynamic nature of the role, offering opportunities to work with state-of-the-art tools and contribute to high-impact projects in Houston's competitive job market.

Required Qualifications

To excel as our Telecom Engineer, candidates must possess:

• 5+ years of hands-on experience with Mitel and ShoreTel systems, including configuration and advanced troubleshooting.
• Deep expertise in VoIP technologies, protocols (SIP, H.323), and integration with enterprise networks.
• Proven track record in network performance monitoring using tools like SolarWinds or PRTG.
• Strong collaboration skills to work effectively with cross-functional teams.
• Knowledge of telecommunications industry standards, compliance requirements, and data security best practices (e.g., GDPR, HIPAA if applicable).
• Experience in system upgrades, process documentation, and performance analysis.
• Bachelor's degree in Computer Science, Telecommunications Engineering, or a related field (or equivalent experience).
• Excellent problem-solving abilities and the capacity to handle high-pressure situations.
• Familiarity with emerging telecom trends, such as 5G integration and SD-WAN.

Robert Half values certifications like CCNA Voice, Mitel MCP, or ShoreTel equivalent, which will set you apart in this competitive field.

Why Join Us

Partnering with Robert Half means more than just a job—it's a gateway to exceptional career opportunities in Houston, TX's booming telecom sector. Enjoy a competitive $61.75 hourly rate, long-term contract stability, and the flexibility to advance your skills in VoIP and telecommunications engineering. Our client offers a collaborative, innovative environment where your contributions directly impact business success. Benefit from Robert Half's extensive resources, including career coaching, skill-building workshops, and access to exclusive job opportunities nationwide. Houston's vibrant economy, coupled with our supportive culture, makes this the ideal role for ambitious Telecom Engineers seeking growth, challenge, and recognition. Apply today and elevate your career with a leader in professional staffing!

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