About the Role

Join Robert Half's innovative team as a User Experience (UX) Researcher in the heart of Atlanta, Georgia, United States. This exciting long-term contract position offers you the chance to shape the future of business enablement portals specifically designed for the dynamic restaurant and catering industry. As a UX Researcher, you will dive deep into the world of user needs, workflows, and pain points faced by restaurant operators, store managers, and corporate staff. Collaborating closely with product managers, designers, and cross-functional teams, your research will directly influence the development of intuitive, efficient digital solutions that empower businesses to thrive.

In this role, you'll employ a mix of qualitative and quantitative research methods to uncover actionable insights that drive product improvements. Whether conducting immersive stakeholder interviews, facilitating interactive workshops, or running rigorous usability tests, your work will ensure our platforms deliver exceptional user experiences. This position is perfect for seasoned UX professionals passionate about the hospitality sector who want to make a tangible impact on how restaurants manage their operations through technology.

Key Responsibilities

Research and Discovery

Lead comprehensive research initiatives to map out the daily workflows and challenges of target users, including restaurant operators, store managers, and corporate teams. Develop meticulously structured interview guides and orchestrate stakeholder workshops that yield rich, qualitative data to refine product requirements.

Testing and Validation

Design and execute robust concept tests and usability test plans for prototypes and design concepts. Facilitate seamless in-person and remote testing sessions, leveraging tools like Microsoft Teams and UserTesting.com to gather feedback efficiently. Present compelling findings to product managers and designers, ensuring user voices shape every design decision.

Analysis and Collaboration

Transform raw research data into actionable insights that align user needs with business goals. Collaborate intimately with product teams to validate designs, iterate based on feedback, and adapt to shifting project demands. Your adaptability will be key in taking on expanded responsibilities to support project success.

With a focus on the restaurant and catering industry, you'll ensure our portals enhance functionality for scheduling, inventory management, catering orders, and more, ultimately driving operational efficiency and customer satisfaction.

Required Qualifications

To excel in this UX Researcher role at Robert Half, candidates should bring 3+ years of hands-on experience in user research, preferably within SaaS, hospitality, or business enablement platforms. A Bachelor's degree in UX Design, Human-Computer Interaction, Psychology, Market Research, or a related field is required. Key qualifications include:

• Expertise in conducting stakeholder interviews, workshops, and usability testing
• Proficiency with remote research platforms like UserTesting.com and collaboration tools such as Microsoft Teams
• Strong analytical skills to derive insights from complex user data
• Exceptional communication and presentation abilities
• Experience in the restaurant or catering industry is highly desirable
• Demonstrated ability to collaborate with product and design teams
• Flexibility to handle evolving project needs

We're seeking researchers who are user-empathetic, detail-oriented, and passionate about creating seamless digital experiences.

Why Join Us

At Robert Half, we pride ourselves on connecting top talent with transformative opportunities. This UX Researcher position offers not just a job, but a platform to influence industry-leading solutions in Atlanta's vibrant tech scene. Enjoy competitive market-rate compensation estimated at $95,000-$125,000 annually, long-term contract stability, and the flexibility of hybrid work models.

Benefit from our supportive culture that values innovation, professional growth, and work-life balance. Gain exposure to cutting-edge UX methodologies, collaborate with industry experts, and contribute to portals that power restaurant success nationwide. Robert Half provides unparalleled resources, networking, and career advancement through our global expertise in staffing.

Atlanta, Georgia, offers an ideal backdrop with its booming tech hub status, rich culinary scene, and endless professional networking events. Join us to advance your UX career while making a real difference in the restaurant world. Apply today and become part of a team dedicated to user-centered excellence!