About the VP of Operations Role at Robert Half

Robert Half is seeking an experienced and dynamic VP of Operations to join our team in Euless, Texas. This pivotal leadership position is ideal for a seasoned professional ready to drive operational excellence in a fast-paced janitorial and field services environment. Reporting directly to senior executive leadership, you will oversee daily field operations, client service delivery, workforce management, and overall performance metrics. With a workforce of approximately 200 indirect reports and six direct reports, this role demands a hands-on leader who thrives on accountability, efficiency, and growth. Based in the heart of the Dallas-Fort Worth metroplex, this full-time position offers the chance to make a tangible impact on business expansion while ensuring top-tier client satisfaction. If you have a proven track record in operations management, janitorial services, and team leadership, this VP of Operations job at Robert Half could be your next career milestone. Embrace a role that requires flexibility, including availability beyond standard hours, to support 24/7 operational needs.

Why This Role Matters

In today's competitive services industry, operational leaders like you are the backbone of success. At Robert Half, you'll spearhead initiatives that boost productivity, retention, and profitability, all while fostering a culture of innovation and compliance. This position is perfect for VP of Operations candidates with expertise in field services, offering exposure to cutting-edge technology adoption and strategic growth opportunities in Texas' thriving market.

Key Responsibilities

As VP of Operations, your leadership will shape our operational landscape. Key duties include:

• Leading, mentoring, and developing a team of six direct reports (regional and area managers) while overseeing 200+ indirect reports to ensure peak performance.
• Conducting frequent site visits to assess service quality, regulatory compliance, and employee engagement, with a strong field presence.
• Enforcing company standards, processes, and protocols uniformly across all locations for seamless service delivery.
• Swiftly resolving escalated client issues, even outside business hours, to maintain exceptional satisfaction levels.
• Partnering with sales and account teams for smooth client onboarding and service transitions.
• Leveraging janitorial sales expertise to identify upselling opportunities and streamline processes for growth.
• Controlling budgets, labor costs, and resources to achieve financial targets and maximize profitability.
• Tracking KPIs in productivity, retention, quality, and safety, and deploying data-driven improvement strategies.
• Crafting robust recruitment, training, and retention programs to cultivate a positive, accountable culture.
• Upholding labor laws, safety regs, and policies while integrating technology for operational enhancements.

Required Qualifications

To excel as our VP of Operations in Euless, TX, you bring:

• Extensive experience in senior operations roles, ideally in janitorial or field services.
• Demonstrated success managing large teams (200+ employees).
• Hands-on expertise in field monitoring, client relations, and crisis resolution.
• Strong financial acumen for budgeting and P&L management.
• Deep knowledge of compliance, safety, and labor regulations.
• Proven ability to drive sales growth and process innovations.
• Flexibility for non-standard hours and travel.
• Excellent communication and collaboration skills.
• Bachelor's degree in Business, Operations, or related field (MBA preferred).
• 5+ years in leadership with janitorial/services focus.

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Why Join Us at Robert Half?

Join Robert Half for a rewarding VP of Operations career in Euless, Texas. Enjoy a competitive salary around $110,000+, comprehensive benefits including health coverage, 401(k) matching, PTO, and professional growth. Be part of a company committed to innovation, employee success, and client excellence in the dynamic DFW area. Apply now for this full-time opportunity and elevate your leadership journey with Robert Half!