About Choice Hotels

Choice Hotels International, Inc. (NYSE: CHH) stands as one of the world's largest lodging franchisors, boasting over 7,400 hotels and more than 625,000 rooms across 45 countries. As a leader in midscale, extended stay, and upscale segments, Choice Hotels offers a diverse portfolio of 22 brands, including familiar names like Comfort Inn, Quality Inn, Radisson, Radisson Blu, and Country Inn & Suites. This variety ensures travelers find the perfect stay for any occasion, while franchise owners and shareholders enjoy strong value. The award-winning Choice Privileges loyalty program enhances guest experiences with easy rewards and personalized perks. At Choice Hotels, cultural values such as welcoming and respecting everyone, being bold, quick, curious, and showing integrity drive loyalty, growth, and the true hospitality spirit. Our managed portfolio features premium brands like Radisson Blu, making us a top choice for hospitality careers.

Role Overview

The Room Attendant position at the Radisson Blu Mall of America in Bloomington, Minnesota, is central to delivering exceptional guest experiences. This upper-upscale hotel, connected directly to the iconic Mall of America, offers 500 design-forward guest rooms, unique spaces, and over 26,000 square feet of meeting space. As a Room Attendant, you ensure 100% guest satisfaction by providing clean, comfortable, and safe rooms wrapped in a 'Yes I Can!' attitude. This role demands energy, attention to detail, and a passion for genuine hospitality, making you the heart of our housekeeping team at this stylish, first-class property.

Key Responsibilities

Room Attendants at Choice Hotels play a vital role in maintaining the highest standards. Key duties include cleaning assigned guest rooms or suites according to brand protocols: making beds, vacuuming, dusting, arranging furniture, and thoroughly cleaning bathrooms. You'll empty trash containers, restock essentials like soap, towels, and amenities, and ensure guest trays, glassware, and silverware are properly handled. Maintaining clean exterior entries, hallways, linen closets, and supply areas is essential, as is promptly attending to guest laundry and dry-cleaning. Report any maintenance needs or special issues to supervisors immediately, handle guest complaints with empathy and solutions, and secure rooms upon leaving. Above all, embody Radisson's genuine hospitality to exceed expectations and create memorable stays.

Daily Operations

Expect to perform repetitive tasks with precision, from restocking to organizing, while meeting daily cleaning quotas across multiple room types. Teamwork and personal responsibility ensure seamless service in this fast-paced environment.

Qualifications & Requirements

The ideal Room Attendant brings at least one year of hospitality housekeeping experience and excels in following instructions while communicating effectively. You must work well independently or in a team, with strong attention to detail and commitment to exceptional guest service. Physical demands include lifting up to 50 pounds, pushing/pulling up to 100 pounds, squatting, bending, kneeling, twisting, and standing for long periods. A flexible schedule, including weekends and holidays, is required, along with adherence to hotel policies for a safe, efficient operation.

Benefits & Perks

Choice Hotels rewards its team with competitive compensation starting at $18.32 per hour. Enjoy employee discounts on thousands of hotels across brands like Comfort Inn, Quality Inn, and Radisson. Full-time associates receive complimentary meals in the associate cafeteria, free parking, and paid sick time (MN Earned Sick and Safe Time). After 30 days, access a comprehensive benefits package including health, dental, vision, short- and long-term disability, auto insurance, employer-paid HSA contributions, and a 401(k) retirement plan. By 90 days, earn paid vacation, sick time, eight paid holidays, and bereavement leave. At one year, additional paid floating holidays sweeten the deal, fostering long-term career satisfaction.

Career Growth

At Choice Hotels, Room Attendants aren't just cleaning rooms—they're building careers. Our emphasis on cultural values and genuine hospitality opens doors to advancement in housekeeping supervision, front desk roles, or management across our vast portfolio. With training programs, internal mobility, and a focus on growth, top performers thrive in our dynamic hospitality environment, from midscale Comfort Inn properties to upscale Radisson Blu experiences.

Why Join Choice Hotels

Joining Choice Hotels means being part of a global leader that values bold, quick, and integrity-driven individuals. Work at the prestigious Radisson Blu Mall of America, steps from endless entertainment, while enjoying perks like hotel discounts for personal travel. Contribute to guest loyalty and franchise success in a supportive culture that inspires the hospitality spirit. Whether you're passionate about clean, stylish spaces or exceeding expectations, Choice Hotels offers stability, benefits, and opportunities in the thriving hotel industry.

Role FAQs

What is the pay rate for Room Attendant?

The hourly wage is $18.32, with full benefits for eligible associates.

Is experience required?

Yes, a minimum of one year in hospitality housekeeping is preferred.

What shifts will I work?

Flexible schedules including weekends and holidays to meet hotel needs.

Are there physical requirements?

Yes, including lifting 50 lbs, pushing 100 lbs, and prolonged standing.

What benefits include hotel discounts?

Employees get discounts on thousands of Choice Hotels like Quality Inn and Radisson.