About Choice Hotels

Choice Hotels International, Inc. (NYSE: CHH) stands as one of the largest lodging franchisors globally, with over 7,400 hotels and more than 625,000 rooms across 45 countries. As a leader in midscale, extended stay, and upscale segments, Choice Hotels offers a diverse portfolio of 22 brands, including beloved names like Comfort Inn, Quality Inn, Radisson, Radisson Blu, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson. This extensive network meets travelers' needs for every occasion, from economy stays to full-service upper upscale properties. The award-winning Choice Privileges loyalty program enhances guest experiences with reward nights and personalized perks. At Choice Hotels, cultural values such as welcoming and respecting everyone, being bold, quick, curious, and showing integrity drive loyalty, growth, and the hospitality spirit. Managed hotels like the Radisson Hotel Phoenix Airport exemplify this commitment to exceptional service.

Role Overview

The Room Attendant position at Radisson Hotel Phoenix Airport, part of Choice Hotels' prestigious managed portfolio, is pivotal in delivering 100% guest satisfaction. Located just minutes from Sky Harbor International Airport, this role ensures guests enjoy clean, comfortable, and safe rooms in a fast-paced, supportive environment. Room Attendants create unmistakably Radisson experiences through genuine hospitality, teamwork, and attention to detail. Ideal for dependable, upbeat individuals ready to make an impact, this full-time position offers a welcoming atmosphere where your contributions are valued. Comfortable. Convenient. Unmistakably Radisson—join a team that keeps Phoenix travelers moving with warm service.

Key Responsibilities

Room Attendants at Choice Hotels uphold brand standards to exceed guest expectations. Primary duties include cleaning assigned guest rooms or suites: making beds, vacuuming, dusting, arranging furniture, and meticulously cleaning bathrooms. Maintain cleaning protocols by emptying trash containers, restocking essentials like soap, towels, amenities, and paper items, and ensuring removal of trays, glassware, and silverware. Keep exterior entries, hallways, linen closets, and supply areas organized. Promptly attend to guest laundry and dry-cleaning orders, notify supervisors of maintenance needs or special issues, and secure rooms upon leaving. Handle complaints or requests with empathy, using the 'Yes I Can!' approach to resolve problems and provide personal attention through teamwork.

Qualifications & Requirements

The ideal Room Attendant candidate brings a minimum of one year of hospitality housekeeping experience. Key skills include following instructions, effective communication, working independently or in teams, strong attention to detail, and commitment to exceptional guest service. Candidates must clean multiple room types efficiently to meet daily quotas and adhere to hotel policies. A flexible schedule, including weekends and holidays, is essential given the 24/7 nature of hotel operations. Physical demands are significant: repetitive hand and arm movements, lifting up to 50 pounds, pushing/pulling up to 100 pounds, squatting, bending, kneeling, twisting, and standing for long periods.

Benefits & Perks

Choice Hotels rewards its team with competitive benefits starting early in employment. Enjoy employee discounts on thousands of hotels across brands like Comfort Inn, Quality Inn, and Radisson. Full-time employees receive a comprehensive benefits package—including health, dental, vision, short- and long-term disability, and auto insurance—beginning the first of the month after 30 days. After 90 days, access the 401(k) Retirement Plan and paid vacation time, plus 8 paid holidays and bereavement leave. Reach one year of service for additional paid floating holidays. These perks, combined with a supportive workplace, make Choice Hotels a top choice for hospitality careers.

Career Growth

At Choice Hotels, career advancement is a reality. Starting as a Room Attendant at Radisson Hotel Phoenix Airport opens doors to supervisory roles, management positions, and opportunities across the portfolio, including Comfort Inn and Quality Inn properties. The company's focus on growth, training, and cultural values equips you with skills for long-term success. Many associates advance through hands-on experience, internal promotions, and development programs, fostering a pathway from entry-level to leadership in the dynamic hotel industry.

Why Join Choice Hotels

Choosing Choice Hotels means joining a global leader that values its people. Work in a fast-paced, team-oriented environment at Radisson Hotel Phoenix Airport, where your role directly impacts guest loyalty. Benefit from hotel employee discounts for personal and family travel, robust benefits, and a culture emphasizing integrity and hospitality. Phoenix's vibrant location near the airport offers exposure to diverse travelers, enhancing your skills while enjoying Arizona's sunny climate. Be part of a challenger brand driving innovation in hospitality—your next great opportunity starts here.

Role FAQs

What experience is required? At least one year in hospitality housekeeping is preferred.

What are the physical requirements? Ability to lift 50 lbs, push/pull 100 lbs, and stand for extended periods.

Is the schedule flexible? Yes, including weekends and holidays to support 24/7 operations.

What benefits are offered? Hotel discounts, full health package, 401(k), PTO, and more.

How does Choice Hotels support career growth? Through training, promotions, and a focus on employee development across brands like Radisson and Comfort Inn.