About Choice Hotels

Choice Hotels International, Inc. (NYSE: CHH) stands as one of the world's largest lodging franchisors, with over 7,400 hotels and more than 625,000 rooms across 45 countries. As a leader in midscale, extended stay, and upscale segments, Choice Hotels offers a diverse portfolio of 22 brands, including beloved names like Comfort Inn, Quality Inn, Radisson, Radisson Blu, and Country Inn & Suites by Radisson. This extensive network meets every traveler's needs, from economy stays to full-service upper-upscale properties. The award-winning Choice Privileges loyalty program enhances guest experiences with fast rewards and personalized perks. At Choice Hotels, our cultural values—Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious, and Show Integrity—drive loyalty, growth, and the true hospitality spirit. Our managed portfolio, featuring premium brands like Radisson Blu, provides exceptional opportunities for team members to thrive in dynamic environments.

Role Overview

Step into the energetic world of FireLake Grill House & Cocktail Bar as a Room Service Server at the Radisson Blu in Bloomington, Minnesota. This AM Room Service Server position is perfect for detail-oriented professionals passionate about delivering 100% guest satisfaction through impeccable in-room dining experiences. FireLake Grill House & Cocktail Bar offers a timeless atmosphere with a modern edge, showcasing regional, local, and sustainable foods grilled, rotisserie-cooked, or smoked over real burning wood. With a 175-seat restaurant and 125-seat lounge featuring local brews, selective wines, and a modern cocktail program, you'll provide friendly, timely service that exceeds expectations. Starting at $11.41 per hour plus tips, this role embodies genuine hospitality in a high-volume, upscale setting.

Key Responsibilities

In this role, you'll create exceptional in-room dining by preparing food trays and carts to exacting standards, ensuring timeliness in deliveries, and maintaining up-to-date knowledge of all menu items. Communicate seamlessly with kitchen staff to handle special requests, allergies, and customizations. Retrieve trays from guest rooms, hallways, and service areas while engaging guests in professional, friendly conversation. Address issues promptly with empathy, present checks accurately, and assist team members as needed. Uphold TIPS alcohol training guidelines and contribute to opening/closing checklists for smooth operations. Your flexibility to support restaurant and lounge needs ensures the Radisson Blu experience shines through every interaction.

Qualifications & Requirements

To succeed, candidates must be at least 18 years old and able to obtain a Bartender’s License. Excellent customer service skills are essential, paired with the ability to communicate effectively, motivate teams, and prioritize tasks in a fast-paced environment. Demonstrate strong organizational skills, knowledge of food safety and allergies, and a commitment to genuine hospitality. Experience in hospitality, particularly room service or fine dining, is highly valued. Join us if you're energetic, detail-oriented, and ready to embody Choice Hotels' values in every guest touchpoint.

Benefits & Perks

Choice Hotels rewards its team with competitive benefits starting day one. Enjoy an hourly wage of $11.41 plus tips, complimentary meals in the associate cafeteria during shifts, and free parking. After 30 days, access the 401(k) Retirement Plan and Employee Assistance Program. At 90 days, earn paid vacation, sick time, 8 paid holidays, and bereavement leave. After one year, receive paid floating holidays. Plus, unlock exclusive employee discounts on thousands of Choice Hotels worldwide, including Comfort Inn, Quality Inn, and Radisson properties—perfect for travel enthusiasts.

Career Growth

Choice Hotels invests in your professional journey. From Room Service Server, advance to supervisory roles, restaurant management, or broader hotel operations within our expansive portfolio. Ongoing training in hospitality best practices, leadership development, and brand-specific skills positions you for success. Our commitment to internal promotions and diverse opportunities across midscale brands like Quality Inn and upscale icons like Radisson Blu fosters long-term careers in the thriving hotel industry.

Why Join Choice Hotels

Choosing Choice Hotels means joining a global leader that values innovation, inclusivity, and excellence. Work in a supportive environment where your contributions directly impact guest loyalty and franchise success. With brands like Comfort Inn for reliable stays, Quality Inn for value-driven comfort, and Radisson for premium service, you'll gain versatile experience. Enjoy work-life balance through generous benefits, hotel employee discounts for personal adventures, and a culture that celebrates bold ideas and integrity. Be part of inspiring loyalty and the hospitality spirit at FireLake Grill House.

Role FAQs

Q: What is the starting pay? A: $11.41 per hour plus tips, with estimated annual earnings of $28,000-$42,000 based on hospitality norms in Minnesota.

Q: Are there employee discounts? A: Yes, massive discounts on thousands of Choice Hotels, including Comfort Inn, Quality Inn, and Radisson brands worldwide.

Q: What shifts are available? A: Primarily AM room service, with flexibility to support restaurant and lounge as needed.

Q: Do I need prior experience? A: Hospitality experience preferred, but training provided for motivated candidates.

Q: How do benefits start? A: Free meals and parking immediately; 401(k) after 30 days; vacation after 90 days.

This opportunity at Choice Hotels combines premium service, career potential, and unbeatable perks—apply today to deliver the Radisson Blu experience!