Cyber ServiceNow Developer Associate - Summer 2026

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

As a ServiceNow Developer Associate, you will play a crucial role in delivering best-in-class solutions by developing solutions on the ServiceNow platform and implementing the ServiceNow platform for our clients. In this role, you will collaborate with cross-functional teams as a ServiceNow technical expert to help clients tailor the ServiceNow platform to their needs and maximize the value of their investment in ServiceNow. The ideal candidate is a detailed problem solver and well-versed in database management, coding and APIs. They are excited about how technology and AI can be used to automate work and willing to dive in and learn from and contribute to an elite ServiceNow practice.

Role Overview

As a Cyber ServiceNow Developer Associate at RSM, you will be at the forefront of digital transformation, helping clients leverage the power of the ServiceNow platform to streamline their IT operations, enhance cybersecurity, and improve overall business efficiency. You'll work alongside experienced developers and architects, gaining hands-on experience in configuring, customizing, and implementing ServiceNow solutions. This role offers a unique opportunity to develop your technical skills, learn from industry experts, and contribute to meaningful projects that make a real difference for our clients.

A Day in the Life

Your day-to-day activities as a Cyber ServiceNow Developer Associate will be varied and challenging. Here’s a glimpse of what you can expect:

• Configuration and Customization: You'll configure and customize ServiceNow modules, including creating tables, updating forms, writing scripts, and developing business rules.
• Service Portal Development: You'll assist in creating and modifying Service Portal pages and Workspaces to enhance the user experience.
• Testing and Debugging: You'll perform unit testing of developed solutions and support defect remediation, ensuring the quality and reliability of our deliverables.
• Technical Documentation: You'll develop technical documentation, including updating user stories, reviewing design documents, and documenting test cases.
• Technical Support: You'll provide Tier 1-2 technical support for ServiceNow applications, escalating complex issues as needed.
• Release Management: You'll assist in deploying update sets and managing releases in non-production environments.
• Demo Environments: You'll help set up and configure basic demo environments for client presentations and training.
• Continuous Learning: You'll complete required training and obtain necessary certifications to stay up-to-date with the latest ServiceNow features and best practices.

Why Chicago and Indianapolis?

Chicago and Indianapolis are both vibrant cities with thriving tech industries. RSM has a strong presence in both locations, offering you the opportunity to work with a diverse range of clients and collaborate with talented professionals. These cities also offer a high quality of life, with affordable housing, excellent schools, and a wide array of cultural and recreational activities.

Career Path

At RSM, we are committed to your professional growth and development. As a Cyber ServiceNow Developer Associate, you'll have a clear career path with opportunities for advancement. You can progress to roles such as ServiceNow Developer, Senior ServiceNow Developer, ServiceNow Architect, and beyond. We provide ongoing training, mentorship, and support to help you achieve your career goals.

Salary & Benefits

RSM offers a competitive salary and benefits package for all our people. The estimated salary range for a Cyber ServiceNow Developer Associate in Chicago and Indianapolis is $65,000 - $85,000 per year. Actual salaries may vary based on experience, skills, and other factors. In addition to salary, we offer a comprehensive benefits package that includes:

• Health insurance (medical, dental, vision)
• Paid time off (PTO) and holidays
• Flexible work arrangements
• Professional development opportunities
• Training and certification programs
• Employee assistance program (EAP)
• Retirement plan (401k) with company match
• Life insurance and disability coverage
• Employee referral program
• Wellness programs
• Opportunities for advancement
• Mentorship programs
• Tuition reimbursement for continuing education
• RSM Cares volunteer opportunities

Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

RSM Culture

At RSM, we pride ourselves on our exceptional culture and talent experience. We are committed to creating an inclusive and supportive environment where all our people can thrive. We value diversity, teamwork, and continuous learning. You'll find an environment that inspires and empowers you to be your best, both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

How to Apply

If you are a motivated and enthusiastic individual with a passion for ServiceNow development, we encourage you to apply. To apply for the Cyber ServiceNow Developer Associate position, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant skills, experience, and qualifications. We look forward to hearing from you!

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Cyber ServiceNow Developer Associate?
2. Configure and customize ServiceNow modules, assist in creating and modifying Service Portal pages, perform unit testing, develop technical documentation, provide technical support, and assist in release management.
3. What qualifications are required for this role?
4. A B.A. or B.S. degree in Computer Science, Information Technology, or a related field is required. Familiarity with the ServiceNow platform and agile methodologies is also important.
5. What is the career path for a Cyber ServiceNow Developer Associate at RSM?
6. You can progress to roles such as ServiceNow Developer, Senior ServiceNow Developer, ServiceNow Architect, and beyond.
7. What kind of training and development opportunities does RSM offer?
8. RSM provides ongoing training, mentorship, and support to help you achieve your career goals. We also offer tuition reimbursement for continuing education.
9. What is the salary range for this position?
10. The estimated salary range for a Cyber ServiceNow Developer Associate in Chicago and Indianapolis is $65,000 - $85,000 per year.
11. What benefits does RSM offer?
12. RSM offers a comprehensive benefits package that includes health insurance, paid time off, flexible work arrangements, retirement plan, and more.
13. What is the work environment like at RSM?
14. RSM has a supportive and inclusive work environment where employees are encouraged to collaborate and grow.
15. What is the application process like?
16. The application process involves submitting your resume and cover letter through our online application portal.
17. What optional certifications are beneficial for this role?
18. ITIL Foundation v4 and ServiceNow Certified System Administrator (CSA) certifications are beneficial but not required.
19. What opportunities for advancement are available at RSM?
20. RSM offers numerous opportunities for advancement, including promotions, leadership roles, and specialized positions.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on any factor.