Epic EHR Manager of Delivery & Technical Excellence at RSM

Are you a seasoned Epic EHR professional with a passion for delivering exceptional results? Do you thrive in a fast-paced, dynamic environment where you can leverage your technical expertise and leadership skills to make a real impact? If so, RSM is looking for an Epic EHR Manager of Delivery & Technical Excellence to join our Healthcare Technology Consulting Services team.

Role Overview

As an Epic EHR Manager at RSM, you will play a critical role in ensuring the successful delivery of Epic implementations, optimizations, and stabilization projects for our clients. You will be responsible for driving high-quality delivery, managing project teams, and acting as a trusted advisor to client stakeholders. This role requires a unique blend of hands-on Epic consulting work, project management responsibilities, and internal team leadership.

This position offers the opportunity to work on a variety of Epic projects, from large-scale implementations to targeted optimizations, across different healthcare organizations. You will have the chance to leverage your deep technical expertise, project management skills, and leadership abilities to help our clients achieve their goals and improve patient care.

A Day in the Life

Here's a glimpse into what a typical day might look like for an Epic EHR Manager at RSM:

• Morning: Review project status reports, identify any potential risks or issues, and proactively develop mitigation strategies.
• Mid-day: Lead a project team meeting to discuss progress, address roadblocks, and ensure that everyone is aligned on goals and timelines.
• Afternoon: Work hands-on with Epic systems to configure, test, and validate new functionality, or to troubleshoot and resolve technical issues.
• Evening: Meet with client stakeholders to provide updates on project progress, discuss key decisions, and address any concerns.

In addition to these day-to-day tasks, you will also be involved in practice development activities, such as knowledge sharing, methodology improvements, and business development efforts.

Why [City, State]?

RSM's presence in key metropolitan areas like New York, Chicago, Philadelphia, Dallas, Atlanta, Denver, and Charlotte provides access to a diverse range of clients and projects. These locations also offer vibrant cultural scenes, thriving business communities, and a high quality of life, making them attractive places to live and work.

Choosing a location that aligns with your personal and professional goals is an important consideration when making a career move. RSM offers the flexibility to work in different locations and on various types of projects, allowing you to customize your career path to meet your needs.

Career Path

RSM is committed to providing its employees with opportunities for growth and advancement. As an Epic EHR Manager, you can progress along a variety of career paths, including:

• Senior Manager: Lead larger and more complex projects, manage multiple teams, and take on greater responsibility for client relationships.
• Director: Oversee a portfolio of projects, develop and implement strategic initiatives, and contribute to the overall growth of the Healthcare Technology Consulting Services practice.
• Principal: Serve as a subject matter expert, provide thought leadership, and drive innovation within the firm.

RSM also offers opportunities to specialize in specific areas of Epic functionality, such as clinical applications, revenue cycle management, or data analytics. Whatever your career aspirations, RSM will provide you with the resources and support you need to achieve your goals.

Salary & Benefits

RSM offers a competitive salary and benefits package that is designed to attract and retain top talent. The estimated salary range for an Epic EHR Manager in the United States is $130,000 - $180,000 per year, depending on experience, location, and other factors.

In addition to salary, RSM provides a comprehensive benefits package that includes:

• Comprehensive health insurance (medical, dental, vision)
• Generous paid time off (PTO) and holidays
• 401(k) retirement plan with company match
• Employee stock purchase plan (ESPP)
• Life insurance and disability coverage
• Flexible spending accounts (FSA) for healthcare and dependent care
• Health savings account (HSA) options
• Professional development opportunities and training programs
• Tuition reimbursement for continuing education
• Employee assistance program (EAP) for confidential counseling and support
• Wellness programs and resources to promote employee well-being
• Employee referral bonus program
• Performance-based bonuses and incentives
• Paid parental leave

RSM Culture

At RSM, we are committed to creating a culture that is inclusive, supportive, and empowering. We believe that our people are our greatest asset, and we strive to provide an environment where everyone can thrive both personally and professionally.

We value diversity and inclusion, and we are committed to creating a workplace where everyone feels welcome and respected. We also believe in giving back to our communities, and we encourage our employees to participate in volunteer activities and charitable giving.

RSM is a place where you can make a real difference, both for our clients and for your own career. If you are looking for a challenging and rewarding opportunity to work with a talented team of professionals, we encourage you to apply.

How to Apply

To apply for the Epic EHR Manager of Delivery & Technical Excellence position at RSM, please visit our careers website and submit your resume and cover letter. We look forward to hearing from you!

FAQ

1. What are the key responsibilities of an Epic EHR Manager at RSM?

   The key responsibilities include performing hands-on Epic delivery work, serving as an Epic project manager or workstream lead, developing and managing project plans, leading workflow design and testing, managing client engagements, identifying risks and issues, and driving consistent delivery standards.

2. What qualifications are required for this position?

   The qualifications include experience managing Epic projects, stabilizing engagements, supporting proposal development, deep technical expertise in Healthcare IT, strong project management skills, and demonstrated delivery leadership abilities.

3. What is the career path for an Epic EHR Manager at RSM?

   The career path can progress to Senior Manager, Director, or Principal roles, with opportunities to specialize in specific areas of Epic functionality.

4. What is the salary and benefits package offered by RSM?

   RSM offers a competitive salary and benefits package, including comprehensive health insurance, generous paid time off, a 401(k) retirement plan, and professional development opportunities. The estimated salary range for this role is $130,000 - $180,000 per year.

5. What is the culture like at RSM?

   RSM has a culture that is inclusive, supportive, and empowering. The company values diversity and inclusion and is committed to creating a workplace where everyone feels welcome and respected.

6. What is the travel requirement for this role?

   The travel requirement varies depending on the project and client location. Candidates should be prepared for potential travel.

7. What type of Epic experience is most valuable?

   Experience across the full Epic lifecycle, including implementation, optimization, and support, is highly valuable. Expertise in specific Epic modules is also beneficial.

8. What opportunities for professional development are available?

   RSM provides numerous professional development opportunities, including training programs, certifications, and tuition reimbursement.

9. What is RSM's approach to work-life balance?

   RSM recognizes the importance of work-life balance and offers flexible work arrangements to support employees' needs.

10. What are the key performance indicators (KPIs) for this role?

    Key performance indicators include project delivery success, client satisfaction, team leadership effectiveness, and contribution to practice development.