Managed Application Services (MAS) Senior Consultant at RSM

Role Overview

As a Managed Application Services (MAS) Senior Consultant specializing in Microsoft Dynamics 365 Customer Engagement (CE) at RSM, you will play a critical role in helping our middle market clients leverage technology to drive business efficiencies. You will be a key member of our team, contributing to all aspects of our consulting practices. This role requires a blend of technical expertise, strong communication skills, and a client-focused mindset.

Day in the Life

A typical day for a MAS Senior Consultant might include:

• Designing and developing solutions within Dynamics 365 CE to meet specific business objectives.
• Managing Dynamics 365 environments, including deploying solutions, applying updates, and refreshing environments.
• Troubleshooting and resolving issues related to business applications and supporting infrastructure.
• Providing remote consulting support to clients, offering both functional and technical guidance.
• Collaborating with team members to configure and customize Dynamics 365 CE systems.
• Managing multiple projects and client engagements simultaneously.
• Staying up-to-date with the latest Microsoft technologies and industry trends.
• Participating in team meetings and knowledge-sharing sessions.

Why Denver, Cleveland, St. Louis, or Kansas City?

RSM has a strong presence in Denver, Cleveland, St. Louis, and Kansas City. These locations offer vibrant business environments and access to a diverse pool of talent. Working in these cities provides opportunities to:

• Collaborate with a diverse team of professionals.
• Serve a wide range of middle market clients.
• Enjoy a thriving cultural scene and a high quality of life.
• Advance your career within a growing and dynamic organization.

Career Path

At RSM, we are committed to providing our employees with opportunities for growth and development. As a MAS Senior Consultant, you can advance your career through various paths, including:

• Becoming a Manager, leading and mentoring a team of consultants.
• Specializing in a particular area of Dynamics 365 CE, such as Sales, Marketing, or Customer Service.
• Expanding your technical expertise in areas like Power Platform, Azure, or AI.
• Taking on leadership roles in project management or client relationship management.

Salary & Benefits

RSM offers a competitive salary and benefits package that includes:

• Competitive base salary
• Comprehensive health insurance
• Dental and vision insurance
• Paid time off and holidays
• 401(k) retirement plan with company match
• Professional development opportunities
• Employee assistance program
• Life insurance and disability insurance
• Parental leave and adoption assistance
• Tuition reimbursement and wellness programs

The estimated salary range for this role is $95,000 - $145,000 annually. Actual compensation may vary based on experience, skills, and location.

RSM Culture

At RSM, we are proud of our exceptional culture and talent experience. We believe in empowering our people to realize their full potential. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. We value diversity and inclusion, and we are committed to creating a workplace where everyone feels welcome and respected.

How to Apply

To apply for the Managed Application Services Senior Consultant position, please submit your resume and cover letter through our online application portal. Be sure to highlight your experience with Microsoft Dynamics 365 CE, your technical skills, and your client-focused approach.

FAQ

1. What is RSM?
   RSM is a leading provider of professional services to the middle market, globally. We instill confidence in a world of change, empowering clients and people to realize their full potential.
2. What is Managed Application Services (MAS)?
   MAS provides ongoing support and maintenance for business applications, ensuring they are running efficiently and effectively.
3. What are the key responsibilities of a MAS Senior Consultant?
   Key responsibilities include designing and developing solutions, managing environments, troubleshooting issues, and providing remote consulting support.
4. What qualifications are required for this role?
   The role requires 4+ years of experience with Microsoft D365 CE and the Power Platform, a bachelor's degree in a relevant field, and strong technical and communication skills.
5. What is the career path for this role?
   Potential career paths include becoming a Manager, specializing in a particular area of Dynamics 365 CE, or expanding your technical expertise.
6. What benefits does RSM offer?
   RSM offers a competitive salary and benefits package, including health insurance, paid time off, retirement plan, and professional development opportunities.
7. What is the work environment like at RSM?
   RSM provides an environment that inspires and empowers you to thrive both personally and professionally. We value diversity and inclusion.
8. Is this a remote position?
   Please note that this position follows a hybrid work model, requiring in-office presence twice per week.
9. What Microsoft Products does RSM integrate Dynamics 365 with?
   Financial Supply Chain (FSC), Business Central (BC), and Great Plains (GP)
10. What is the interview process like?
    The interview process typically involves a phone screening, a virtual interview with the hiring manager, and a technical assessment.