ServiceNow GRC Business Analyst, Senior Associate at RSM: Role Overview

As a ServiceNow GRC Business Analyst Senior Associate at RSM, you will play a crucial role in helping clients assess, design, and deploy Governance, Risk, and Compliance (GRC) programs using the ServiceNow platform. You will work with diverse teams across various industries to understand their unique business needs and challenges, ensuring successful GRC implementations. This role involves a blend of technical expertise, business acumen, and project management skills, making it an exciting opportunity for professionals looking to advance their careers in the cybersecurity and compliance space.

A Day in the Life

Your day-to-day activities will be varied and dynamic. You might start with a client meeting to gather requirements for a new GRC implementation, followed by documenting process workflows and defining user roles. You could then work on building a multi-year roadmap for a cybersecurity capability rollout or managing a project plan, tracking status, and escalating any risks. Collaboration with team members is key, as you'll be working closely with business, IT, security, and compliance teams to ensure alignment and successful project outcomes. You'll also be responsible for mentoring junior team members and driving client communications.

Why Toronto, Calgary, Vancouver, Red Deer, Edmonton?

RSM strategically locates its offices in vibrant and growing business hubs like Toronto, Calgary, Vancouver, Red Deer, and Edmonton. These cities offer access to a diverse talent pool and a wide range of industries, providing ample opportunities to work on challenging and impactful projects. Living in these cities means enjoying a high quality of life with access to cultural events, outdoor activities, and a thriving professional community. RSM's presence in these locations allows you to build a fulfilling career while enjoying the benefits of living in Canada's dynamic urban centers.

Career Path

The ServiceNow GRC Business Analyst Senior Associate role is a stepping stone to further career growth within RSM. With experience and demonstrated expertise, you can advance to roles such as Manager, Senior Manager, or even Principal. You could also specialize further in specific areas of GRC, such as security operations or vendor risk management. RSM is committed to providing professional development opportunities, including training and certifications, to help you achieve your career goals. The firm’s culture of mentorship and continuous learning ensures you have the support and resources needed to succeed.

Salary & Benefits

The salary for a ServiceNow GRC Business Analyst Senior Associate in Canada typically ranges from $90,000 to $140,000 per year, depending on experience, certifications, and location. In addition to a competitive salary, RSM offers a comprehensive benefits package including health insurance, paid time off, retirement savings plans, and employee assistance programs. RSM also invests in its employees' well-being through wellness programs, employee referral programs, and tuition reimbursement. This total rewards approach ensures that RSM employees are well-compensated and supported in all aspects of their lives.

RSM Culture

RSM prides itself on its inclusive and collaborative culture. The firm fosters an environment where employees feel valued, respected, and empowered to reach their full potential. RSM’s commitment to diversity and inclusion is reflected in its employee resource groups and initiatives that promote a sense of belonging. The firm also encourages employees to give back to the community through volunteer opportunities and the RSM Cares program. At RSM, you'll find a supportive network of colleagues and leaders who are invested in your success.

How to Apply

To apply for the ServiceNow GRC Business Analyst Senior Associate position, visit the RSM careers page. Search for the job title and location to find the specific posting. Follow the online application process, which includes submitting your resume, cover letter, and any other required documents. Be sure to highlight your relevant experience, skills, and certifications in your application. If your qualifications align with the job requirements, you will be contacted for an interview.

Frequently Asked Questions (FAQ)

1. What ServiceNow certifications are preferred for this role?

   While a Certified System Administrator (CSA) certification is preferred, having a Certified Implementation Specialist (CIS) certification in Security Operations (SecOps), Vendor Risk Management (VRM), or Integrated Risk Management (IRM) is highly valued.

2. What industries does RSM typically serve in this role?

   RSM serves a wide range of industries, including financial services, healthcare, manufacturing, and technology. Your work will span across these diverse sectors, providing you with broad exposure and learning opportunities.

3. What is the work-life balance like at RSM?

   RSM recognizes the importance of work-life balance and offers flexible work arrangements to accommodate employees' needs. The firm promotes a culture where employees can integrate their careers with their personal lives effectively.

4. What kind of training and development opportunities are available at RSM?

   RSM invests heavily in its employees' professional development. You'll have access to a variety of training programs, certifications, and mentorship opportunities to enhance your skills and advance your career.

5. What is the interview process like for this role?

   The interview process typically includes a phone screening, followed by one or more in-person or virtual interviews with hiring managers and team members. Be prepared to discuss your experience, skills, and qualifications in detail, as well as your understanding of ServiceNow GRC.

6. Does RSM offer relocation assistance for this role?

   Relocation assistance may be available depending on the specific location and circumstances. Discuss your relocation needs with the hiring manager during the interview process.

7. What are the key skills and qualifications RSM looks for in a successful candidate?

   Key skills and qualifications include experience in ServiceNow GRC implementations, strong business analysis and project management skills, excellent communication and stakeholder management abilities, and a technical background in computer science or related fields.

8. How does RSM support diversity and inclusion in the workplace?

   RSM is committed to fostering an inclusive and diverse work environment. The firm has employee resource groups, diversity and inclusion initiatives, and training programs to promote a sense of belonging and equal opportunity for all employees.

9. What opportunities are there to give back to the community through RSM?

   RSM encourages employees to give back to the community through volunteer opportunities and the RSM Cares program. You can participate in various charitable activities and make a positive impact on the communities where RSM operates.

10. What is the typical project lifecycle for a ServiceNow GRC implementation at RSM?

    The project lifecycle can vary depending on the complexity and scope of the implementation, but typically includes requirements gathering, design, build, testing, deployment, and ongoing support. You'll be involved in all phases of the project, working closely with the client and team members to ensure successful outcomes.