Managed IT Services, Senior Associate - Hyderabad

Role Overview

As a Managed IT Services Senior Associate at RSM in Hyderabad, you will be at the forefront of designing and implementing cutting-edge AI automation solutions. You'll leverage Microsoft Power Platform and Copilot Studio to create enterprise-grade intelligent automation, integrating these solutions with ServiceNow and other crucial enterprise systems. This role blends solution architecture with hands-on engineering, giving you ownership of AI automation projects from the initial design phase through to production deployment.

A Day in the Life

Your day might involve:

• Designing and developing complex workflows using Power Automate, ensuring optimal performance and reliability.
• Building and customizing Power Apps for workflow-driven applications, enhancing user experience and efficiency.
• Creating intelligent Copilot-driven agents using Copilot Studio, enabling seamless interactions with enterprise platforms.
• Integrating Azure AI services and custom AI models into business processes to automate document analysis, classification, and summarization.
• Developing and customizing ServiceNow applications and workflows, integrating them with Power Platform solutions for streamlined operations.
• Working with Dataverse, SQL Server, and REST APIs to ensure smooth data flow and system integration.
• Collaborating with cross-functional teams to understand business requirements and translate them into technical solutions.
• Troubleshooting and resolving issues related to AI automation workflows and integrations.
• Staying up-to-date with the latest advancements in AI, automation, and Microsoft Power Platform technologies.

Why Hyderabad?

Hyderabad is a thriving hub for technology and innovation, making it an ideal location for a career in Managed IT Services. RSM's presence in Hyderabad offers the opportunity to work with a diverse and talented team, contributing to impactful projects that drive business transformation. The city's vibrant culture, excellent infrastructure, and growing economy make it an attractive place to live and work.

Career Path

At RSM, we are committed to your professional growth. As a Senior Associate, you'll have opportunities to advance your career through various pathways. You could progress to a Consulting Manager role, taking on more leadership responsibilities and managing larger projects. Alternatively, you could specialize in a specific area of AI automation, becoming a subject matter expert and driving innovation within the firm. We offer comprehensive training programs and mentorship opportunities to support your career aspirations.

Salary & Benefits

The salary range for this position is estimated between INR 1,800,000 and INR 3,500,000 annually, commensurate with experience and qualifications. In addition to a competitive salary, RSM offers a comprehensive benefits package that includes:

• Health insurance (medical, dental, and vision)
• Paid time off (vacation, sick leave, and holidays)
• Retirement plan with employer matching
• Life insurance and disability insurance
• Employee assistance program
• Wellness programs
• Tuition reimbursement
• Flexible work arrangements

RSM Culture

RSM fosters an inclusive and collaborative culture where every employee is valued and empowered to reach their full potential. We believe in creating an environment where you can thrive both personally and professionally. Our commitment to diversity and inclusion ensures that all employees feel a sense of belonging and have equal opportunities for growth. We actively encourage innovation, teamwork, and continuous learning.

How to Apply

If you are a highly motivated and skilled AI Automation Engineer with a passion for Microsoft Power Platform and ServiceNow, we encourage you to apply. Please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience and qualifications, and explain why you are interested in joining RSM.

Frequently Asked Questions (FAQ)

1. What is the typical career path for a Senior Associate at RSM? At RSM, a Senior Associate can advance to roles such as Consulting Manager, Senior Consultant, or a specialized technical role, depending on their skills and interests.
2. What kind of training and development opportunities does RSM offer? RSM provides a variety of training programs, mentorship opportunities, and professional development resources to help employees grow their skills and advance their careers.
3. What is the work-life balance like at RSM? RSM is committed to providing flexible work arrangements and promoting a healthy work-life balance for all employees.
4. Does RSM support continuing education and certifications? Yes, RSM offers tuition reimbursement and support for employees pursuing relevant certifications and continuing education.
5. What is the company culture like at RSM? RSM has an inclusive and collaborative culture that values diversity, innovation, and teamwork.
6. What technologies are used in this role? This role primarily utilizes Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio), Azure AI services, ServiceNow, SQL Server, and various programming languages like Java, Python, and C#.
7. Are there opportunities for remote work? While this position is primarily based in the Hyderabad office, RSM offers flexible work arrangements, which may include some remote work options.
8. What are the key skills needed for this role? Key skills include expertise in Microsoft Power Platform, AI automation, ServiceNow development, and strong programming and data management skills.
9. How does RSM support diversity and inclusion? RSM has a strong commitment to diversity and inclusion, with various initiatives and programs to promote a welcoming and equitable workplace.
10. What are the benefits of working in Hyderabad? Hyderabad offers a vibrant culture, excellent infrastructure, a growing economy, and a thriving tech industry, making it an attractive place to live and work.