Managed IT Services Senior Associate at RSM in Toronto

Role Overview

As a Managed IT Services Senior Associate at RSM in Toronto, you will be a key player in providing top-notch IT solutions to our middle market clients. This role offers a unique opportunity to leverage your technical expertise, supervisory skills, and client-facing abilities to drive successful IT outcomes. You will work closely with a team of experienced consultants, gaining exposure to diverse client environments and cutting-edge technologies. Your responsibilities will span from capturing client requirements and managing IT infrastructure to troubleshooting business application issues and leading a team of IT professionals.

A Day in the Life

Your typical day will involve a mix of technical tasks, client interactions, and team leadership responsibilities. You might start by attending a client meeting to gather requirements for a new IT project. Then, you could be working on configuring Windows Server, managing virtualization environments, or addressing storage solutions. A significant portion of your day might be dedicated to providing onsite or remote support, troubleshooting technical issues, and ensuring client satisfaction. As a Senior Associate, you'll also spend time mentoring junior team members, reviewing their work, and providing guidance on best practices. Collaborating with other consultants to develop innovative IT solutions and participating in training sessions to stay updated on the latest technologies are also integral parts of your daily routine.

Why Toronto?

Toronto is a vibrant and diverse city that offers a rich blend of cultural experiences, career opportunities, and a high quality of life. As the financial hub of Canada, Toronto is home to numerous businesses across various industries, making it an ideal location for IT professionals seeking challenging and rewarding opportunities. The city boasts a thriving tech scene, with a strong demand for skilled IT professionals. Working in Toronto also means access to world-class amenities, including top-notch healthcare, education, and recreational facilities. The city's multicultural environment provides a welcoming and inclusive atmosphere, making it a great place to live and work.

Career Path

At RSM, we are committed to your professional growth and development. As a Managed IT Services Senior Associate, you'll have opportunities to advance your career through various pathways. You could progress to a Manager role, where you'll take on greater responsibilities in leading projects, managing client relationships, and driving business development efforts. Alternatively, you could specialize in a specific technology area, such as cloud computing, cybersecurity, or data analytics, and become a subject matter expert. RSM also offers leadership development programs and training opportunities to help you enhance your skills and advance your career.

Salary & Benefits

The estimated salary range for a Managed IT Services Senior Associate in Toronto is $80,000 to $120,000 CAD per year. The actual salary may vary based on your experience, skills, and qualifications. In addition to a competitive salary, RSM offers a comprehensive benefits package that includes health insurance, dental insurance, vision insurance, life insurance, disability insurance, paid time off, and a retirement savings plan. We also provide flexible work arrangements to help you balance your personal and professional life.

RSM Culture

RSM prides itself on fostering an inclusive and supportive work environment where everyone feels valued and empowered. We believe that our people are our greatest asset, and we are committed to providing them with the resources and opportunities they need to thrive. Our culture is built on a foundation of collaboration, innovation, and integrity. We encourage our employees to share their ideas, challenge the status quo, and make a positive impact on our clients and communities. At RSM, you'll be part of a team that is passionate about delivering exceptional service and making a difference.

How to Apply

To apply for the Managed IT Services Senior Associate position at RSM in Toronto, please visit our careers website at [Insert RSM Careers Link]. You will need to submit your resume and cover letter, highlighting your relevant experience, skills, and qualifications. Be sure to emphasize your experience with Windows Server, virtualization, server management, storage solutions, and IT service management. Also, showcase your supervisory and leadership skills, as well as your ability to communicate effectively with clients and team members. We encourage you to review the job description carefully and tailor your application to match the requirements.

FAQ

1. What are the key responsibilities of a Managed IT Services Senior Associate? The key responsibilities include capturing client requirements, managing IT infrastructure, troubleshooting technical issues, supervising a team of IT professionals, and implementing IT service management processes.

2. What qualifications are required for this position? The required qualifications include English and French proficiency, 3+ years of experience with Windows Server, virtualization, server management, storage, supervisory experience, and familiarity with IT service management tools.

3. What is the salary range for this role? The estimated salary range is $80,000 to $120,000 CAD per year, depending on experience and qualifications.

4. What benefits does RSM offer? RSM offers a comprehensive benefits package, including health insurance, dental insurance, vision insurance, life insurance, disability insurance, paid time off, and a retirement savings plan.

5. What is the work environment like at RSM? RSM fosters an inclusive and supportive work environment where everyone feels valued and empowered.

6. What are the opportunities for career advancement at RSM? RSM offers various career paths, including progression to a Manager role or specialization in a specific technology area.

7. Does this position require travel? Yes, this position requires the ability to travel up to 30%.

8. Is it important to be local to Toronto, Ontario? While the original description said Montreal, the updated description should focus on being local to Toronto, Ontario, as that is the job location.

9. What type of tools and technologies will I be using? You will be working with Windows Server, virtualization platforms, storage solutions, IT service management tools, and various business applications.

10. Are there opportunities for professional development? Yes, RSM provides opportunities for professional development and training, including mentoring from experienced team members.