Managing Director - ServiceNow Markets and Solutions Lead at RSM

Are you a seasoned leader with a passion for driving growth and innovation in the ServiceNow ecosystem? RSM US LLP is seeking a dynamic Managing Director to lead our ServiceNow Markets and Solutions efforts. In this pivotal role, you will be instrumental in expanding our ServiceNow alliance business, fostering strategic partnerships, and delivering exceptional value to our clients. If you are a strategic thinker with a proven track record of success in business development, alliance management, and team leadership, we encourage you to apply.

Role Overview

As the Managing Director - ServiceNow Markets and Solutions Lead, you will be responsible for driving the growth and success of our ServiceNow alliance business. This includes working closely with our go-to-market (GTM) team, collaborating across service lines, managing relationships with ServiceNow and key ecosystem partners, and delivering projects for key clients. Your primary focus will be on expanding consulting and managed services revenue, activating the market, and ensuring operational excellence. As a Managing Director, you will also model RSM’s core values and behaviors, drive profitability, and cultivate talent and client relationships.

A Day in the Life

Your day-to-day activities will be varied and challenging, requiring a blend of strategic thinking, business development, and team leadership. Here’s a glimpse of what you can expect:

• Client Engagement: Meeting with key client executives to understand their needs and develop tailored ServiceNow solutions.
• Alliance Management: Collaborating with ServiceNow and ecosystem partners to drive pipeline and revenue growth.
• Go-to-Market Strategy: Leading the execution of GTM strategies to achieve hypergrowth targets for priority offerings.
• Team Leadership: Mentoring and guiding a team of business development, alliance relationship, and marketing professionals.
• Solution Development: Ideating and developing new service offerings that leverage the breadth of the ServiceNow platform.
• Business Reviews: Conducting regular business reviews with ServiceNow and clients to assess progress and identify opportunities.
• Sales pursuits: Supporting large, strategic co-sell pursuits to build ServiceNow practice and revenue

Why Charlotte, North Carolina?

Charlotte is a vibrant and growing city with a thriving business community. As the second-largest banking center in the United States, Charlotte offers a wealth of opportunities for professional growth and development. The city boasts a diverse economy, a high quality of life, and a relatively low cost of living compared to other major metropolitan areas. Charlotte is also home to a number of Fortune 500 companies, making it an ideal location for RSM to expand its presence and serve its clients.

Furthermore, Charlotte's strategic location provides easy access to other major cities in the Southeast, facilitating business travel and client engagement. The city's excellent transportation infrastructure, including a major international airport, further enhances its appeal as a business hub. RSM's presence in Charlotte allows you to tap into a diverse talent pool and collaborate with professionals from various backgrounds and industries.

Career Path

At RSM, we are committed to providing our employees with opportunities for growth and advancement. As a Managing Director, you will have the opportunity to make a significant impact on our ServiceNow practice and contribute to the firm's overall success. Depending on your performance and career aspirations, you may have the opportunity to advance to roles with broader responsibilities, such as:

• Partner: Lead a larger team and have increased responsibility for business development and client relationship management.
• National Practice Leader: Oversee the ServiceNow practice on a national level, setting strategic direction and driving growth.
• Industry Leader: Specialize in a particular industry and lead the development of industry-specific ServiceNow solutions.

Salary & Benefits

The estimated salary range for this position is $220,000 to $350,000 annually, depending on experience and qualifications. RSM offers a comprehensive benefits package that includes:

• Comprehensive health insurance plans (medical, dental, vision)
• Generous paid time off (PTO) policy
• Paid holidays
• 401(k) retirement plan with company match
• Employee stock purchase plan (ESPP)
• Life insurance and disability coverage
• Flexible spending accounts (FSA) and health savings accounts (HSA)
• Employee assistance program (EAP)
• Professional development opportunities and training programs
• Tuition reimbursement
• Wellness programs and resources
• Parental leave benefits

RSM Culture

At RSM, we are committed to creating a culture that is inclusive, collaborative, and empowering. We believe that our people are our greatest asset, and we strive to provide an environment where everyone can thrive. We value diversity and inclusion and are committed to creating a workplace where everyone feels welcome and respected.

RSM's core values include:

• Respect: We treat each other with respect and value diverse perspectives.
• Integrity: We act with integrity and uphold the highest ethical standards.
• Collaboration: We work together to achieve our goals.
• Excellence: We strive for excellence in everything we do.
• Stewardship: We are responsible stewards of our resources and our communities.

We provide our employees with opportunities to give back to their communities through volunteerism and charitable giving. We also offer a variety of employee resource groups (ERGs) that provide support and networking opportunities for employees with shared interests or backgrounds.

How to Apply

If you are interested in applying for the Managing Director - ServiceNow Markets and Solutions Lead position, please submit your resume and cover letter through the RSM careers website. Be sure to highlight your relevant experience and qualifications, and explain why you are a good fit for this role.

The application process typically includes the following steps:

• Online Application: Submit your resume and cover letter through the RSM careers website.
• Initial Screening: A recruiter will review your application to determine if you meet the minimum qualifications for the role.
• Phone Interview: If your application is selected, you will be invited to participate in a phone interview with a recruiter.
• In-Person Interview: If you pass the phone interview, you will be invited to interview in person with the hiring manager and other members of the team.
• Offer: If you are selected for the position, you will receive an offer of employment from RSM.

FAQ

1. What is the role of the Managing Director - ServiceNow Markets and Solutions Lead?

The Managing Director is responsible for driving the growth and success of RSM's ServiceNow alliance business, including expanding consulting and managed services revenue, activating the market, and ensuring operational excellence.

2. What are the key responsibilities of this role?

Key responsibilities include client engagement, alliance management, go-to-market strategy execution, team leadership, and solution development.

3. What qualifications are required for this role?

The ideal candidate will have 15+ years of experience in consulting, sales, or alliance management roles, with a focus on ServiceNow platform solutions, strong leadership skills, and a deep understanding of the ServiceNow platform.

4. What is the salary range for this position?

The estimated salary range for this position is $220,000 to $350,000 annually, depending on experience and qualifications.

5. What benefits does RSM offer?

RSM offers a comprehensive benefits package that includes health insurance, paid time off, a 401(k) retirement plan, and professional development opportunities.

6. What is the culture like at RSM?

RSM is committed to creating a culture that is inclusive, collaborative, and empowering. We value diversity and inclusion and are committed to creating a workplace where everyone feels welcome and respected.

7. What is the career path for this role?

Depending on your performance and career aspirations, you may have the opportunity to advance to roles with broader responsibilities, such as Partner, National Practice Leader, or Industry Leader.

8. How do I apply for this position?

You can apply for the Managing Director - ServiceNow Markets and Solutions Lead position by submitting your resume and cover letter through the RSM careers website.

9. What is the interview process like?

The interview process typically includes an online application, initial screening, phone interview, in-person interview, and offer.

10. Does RSM offer remote work options?

This position is based in Charlotte, North Carolina, and is not a remote position. However, RSM offers flexible work arrangements to accommodate the needs of its employees.