ServiceNow Developer Associate - Summer 2026 - Calgary

Role Overview

Are you a problem-solver with a passion for technology and a desire to work with the innovative ServiceNow platform? RSM Canada is seeking a motivated and enthusiastic ServiceNow Developer Associate to join our growing team in Calgary for the Summer of 2026. As a ServiceNow Developer Associate, you will play a crucial role in delivering best-in-class solutions by developing on the ServiceNow platform for our clients. You will collaborate with cross-functional teams as a ServiceNow technical expert, helping clients tailor the ServiceNow platform to their specific needs and maximize the value of their investment.

This is an excellent opportunity for a recent graduate or someone with a foundational understanding of ServiceNow to gain hands-on experience in a dynamic and supportive environment. You will be mentored by senior developers and architects, learning best practices and contributing to real-world projects. If you are excited about how technology and AI can be used to automate work and are eager to learn and contribute to an elite ServiceNow practice, this is the perfect role for you.

A Day in the Life

As a ServiceNow Developer Associate, your day-to-day activities will include:

• Configuration and Customization: Configuring and customizing ServiceNow modules by creating tables, updating forms, scripts, business rules, reports, dashboards, catalog items, data imports, UI actions, ACLs, and notifications, all under the guidance of a Senior Developer or Architect.
• Service Portal and Workspace Development: Assisting in creating and modifying Service Portal pages and Workspaces with supervision from senior members of the team.
• Unit Testing and Defect Remediation: Performing unit testing of developed solutions and supporting defect remediation to ensure high-quality deliverables.
• Coding Standards and Best Practices: Following established coding standards and best practices to maintain code quality and consistency.
• Technical Documentation: Developing technical documentation, including updating technical details in user stories, reviewing design documents, and documenting test cases.
• Technical Support: Providing Tier 1-2 technical support for ServiceNow applications, escalating complex issues as needed.
• Bug Fixing and Incident Resolution: Assisting in investigating and resolving minor bugs and incidents to ensure smooth platform operation.
• Release Management: Assisting in deploying update sets and managing releases in non-production environments.
• Demo Environment Setup: Assisting in setting up and configuring basic demo environments for client presentations and proof-of-concept demonstrations.
• Continuous Learning: Completing required training and obtaining required certifications as assigned to enhance your ServiceNow skills and knowledge.

Why Calgary?

Calgary offers a vibrant and growing technology sector, making it an ideal location for a ServiceNow Developer Associate. The city is home to a diverse range of industries, creating ample opportunities for professional growth and development. Calgary boasts a high quality of life, with affordable housing, excellent schools, and a thriving arts and culture scene. The city is also known for its stunning natural beauty, with the Rocky Mountains just a short drive away, offering endless opportunities for outdoor recreation. Joining the RSM team in Calgary means becoming part of a dynamic community with a strong focus on innovation and collaboration.

Career Path

At RSM, we are committed to providing our employees with opportunities for growth and advancement. As a ServiceNow Developer Associate, you will have a clear career path to follow, with opportunities to progress to roles such as ServiceNow Developer, ServiceNow Senior Developer, ServiceNow Architect, and beyond. We offer a comprehensive training and development program to help you acquire the skills and knowledge you need to succeed. We also provide mentorship opportunities, pairing you with experienced professionals who can guide you on your career journey. With dedication and hard work, you can achieve your career goals at RSM.

Salary & Benefits

RSM Canada offers a competitive compensation and benefits package to attract and retain top talent. While the specific salary for the ServiceNow Developer Associate role will depend on your experience and qualifications, you can expect a competitive market rate for Calgary. In addition to a competitive salary, we offer a comprehensive benefits package that includes:

• Comprehensive health insurance (medical, dental, and vision)
• Paid time off (vacation, sick leave, and holidays)
• Retirement savings plan with employer matching
• Professional development opportunities
• Tuition reimbursement program
• Employee assistance program (EAP)
• Life insurance and disability coverage
• Flexible work arrangements
• Employee referral program
• Wellness programs and resources

RSM Culture

At RSM, we are committed to creating an inclusive and supportive work environment where all employees can thrive. We believe that our people are our greatest asset, and we invest in their success. We foster a culture of collaboration, innovation, and continuous learning. We encourage our employees to bring their whole selves to work and to contribute their unique perspectives. We are also committed to giving back to the communities where we live and work through volunteerism and charitable giving.

How to Apply

If you are interested in joining the RSM team as a ServiceNow Developer Associate in Calgary, we encourage you to apply online through our careers website. Please submit your resume and a cover letter highlighting your relevant skills and experience. We review applications on a rolling basis and will contact qualified candidates to schedule an interview. We look forward to hearing from you!

FAQ

1. What is the typical career path for a ServiceNow Developer at RSM?

   The typical career path starts with Associate, then Developer, Senior Developer, Architect, and potentially into management roles.

2. What kind of training and certifications will I receive?

   You will receive training on ServiceNow development fundamentals, Agile methodologies, and may have the opportunity to obtain certifications such as ITIL Foundation v4 and ServiceNow Certified System Administrator (CSA).

3. What is the work environment like at RSM?

   RSM fosters a collaborative, inclusive, and supportive work environment with a focus on innovation and continuous learning.

4. Are there opportunities for remote work?

   RSM offers flexible work arrangements, but this role is primarily based in the Calgary office.

5. What is the dress code at RSM?

   RSM has a professional dress code, which may vary depending on the client and the specific situation.

6. What is the interview process like?

   The interview process typically involves a phone screening, followed by one or more in-person or virtual interviews with members of the team.

7. What opportunities are there to work with other technologies besides ServiceNow?

   While this role primarily focuses on ServiceNow, there may be opportunities to work with related technologies such as JavaScript, HTML, CSS, and REST APIs.

8. Does RSM offer relocation assistance?

   Relocation assistance may be available for qualified candidates, depending on the specific circumstances.

9. What is RSM's approach to diversity and inclusion?

   RSM is committed to creating a diverse and inclusive work environment where all employees can thrive.

10. What are RSM's core values?

    RSM's core values include respect, integrity, teamwork, excellence, and stewardship.