Workplace Experience Support Specialist at RSM: Your Opportunity in Cedar Rapids

Are you a detail-oriented professional with a passion for creating a seamless and supportive workplace environment? RSM is seeking a Workplace Experience Support Specialist to join our dynamic team in Cedar Rapids, Iowa. As the leading provider of professional services to the middle market globally, we empower our clients and people to realize their full potential. If you thrive in a collaborative environment and enjoy providing exceptional support, this role is for you.

Role Overview

As a Workplace Experience Support Specialist, you will play a vital role in ensuring the smooth and efficient operation of our Cedar Rapids office. You will be the go-to person for various administrative and facilities-related tasks, providing hands-on support to our employees and clients. Your responsibilities will range from managing office supplies and equipment to coordinating building maintenance and assisting with events. This position requires a proactive individual with excellent communication and problem-solving skills, who can work independently and as part of a team.

A Day in the Life

Here's a glimpse into a typical day as a Workplace Experience Support Specialist at RSM:

1. Morning: Start your day by checking the office environment to ensure everything is clean, organized, and well-stocked. Address any immediate issues, such as restocking supplies or coordinating repairs.
2. Answering Phones and Greeting Visitors: Answer a multi-line phone system, directing calls to the appropriate individuals and greeting visitors with a warm and professional demeanor.
3. Mail and Package Handling: Sort and distribute incoming mail, packages, and deliveries. Coordinate outgoing shipments and ensure proper labeling and packaging.
4. Administrative Tasks: Provide administrative support to various teams, including preparing documents, managing calendars, and scheduling meetings.
5. Vendor Coordination: Communicate with vendors regarding maintenance requests, supply orders, and other service-related issues. Ensure timely and satisfactory resolution of any problems.
6. Facility Maintenance: Conduct regular walkthroughs of the office to identify maintenance needs, such as repairs, cleaning, or equipment malfunctions. Coordinate with building management and vendors to address these issues promptly.
7. Event Support: Assist with the planning and execution of internal and client-facing events, including setting up meeting rooms, arranging catering, and providing on-site support.
8. Inventory Management: Monitor office supplies and equipment, ensuring adequate stock levels. Place orders as needed and track expenses to stay within budget.
9. Afternoon: Continue to provide support to employees and clients, addressing any inquiries or requests that arise. Prepare for upcoming events or projects and coordinate with team members to ensure everything is on track.
10. End of Day: Conduct a final walkthrough of the office to ensure everything is secure and prepared for the next day. Address any outstanding issues and prioritize tasks for the following day.

Why Cedar Rapids?

Cedar Rapids, Iowa, is a vibrant and growing city with a strong sense of community. Known for its affordable cost of living, excellent schools, and diverse cultural attractions, Cedar Rapids offers a high quality of life for individuals and families alike. The city is home to a thriving arts scene, numerous parks and recreational areas, and a variety of dining and entertainment options. With its central location and easy access to major cities, Cedar Rapids is an ideal place to live and work.

Career Path

At RSM, we are committed to providing our employees with opportunities for growth and advancement. The Workplace Experience Support Specialist role can serve as a stepping stone to various career paths within the firm. With experience and demonstrated success, you may have the opportunity to advance to roles such as Workplace Experience Manager, Facilities Coordinator, or Administrative Supervisor. We also offer ongoing training and development programs to help you enhance your skills and knowledge, enabling you to achieve your career goals.

Salary & Benefits

RSM offers a competitive salary and benefits package that is designed to attract and retain top talent. The estimated salary range for the Workplace Experience Support Specialist position in Cedar Rapids, Iowa is $40,000 - $60,000 annually. The actual salary will be based on your experience, skills, and qualifications. In addition to a competitive salary, RSM offers a comprehensive benefits package that includes:

• Comprehensive health insurance plans (medical, dental, vision)
• Generous paid time off (PTO) policy, including vacation, sick leave, and holidays
• 401(k) retirement savings plan with company match
• Employee assistance program (EAP) for confidential counseling and support
• Life insurance and disability coverage
• Flexible spending accounts (FSA) for healthcare and dependent care expenses
• Health savings account (HSA) options
• Professional development opportunities, including training programs and certifications
• Tuition reimbursement program for continuing education
• Employee referral bonus program
• Wellness programs and resources to support employee health and well-being
• Employee discounts on various products and services
• Paid parental leave for eligible employees
• Adoption assistance program
• Opportunities for career advancement and growth within the firm
• A supportive and inclusive work environment

RSM Culture

At RSM, we are committed to creating a culture that is inclusive, collaborative, and empowering. We value diversity and believe that our differences make us stronger. We encourage our employees to bring their whole selves to work and to contribute their unique perspectives and ideas. We also believe in giving back to our communities and supporting causes that are important to our employees.

How to Apply

If you are a motivated and detail-oriented professional who is passionate about creating a positive workplace experience, we encourage you to apply for the Workplace Experience Support Specialist position at RSM in Cedar Rapids, Iowa. To apply, please submit your resume and cover letter through our online application portal. We look forward to hearing from you!

FAQ

1. What are the key responsibilities of a Workplace Experience Support Specialist?
   Key responsibilities include managing office supplies, coordinating building maintenance, providing administrative support, assisting with events, and ensuring a safe and welcoming environment.
2. What qualifications are required for this position?
   A high school diploma or equivalent is required, and an Associate's or Bachelor's degree is preferred. Previous experience in office administration or facilities support is also required.
3. What skills are important for success in this role?
   Important skills include excellent communication, problem-solving, organization, and customer service skills. Proficiency in Microsoft Office Suite is also essential.
4. What is the career path for this position?
   With experience and demonstrated success, you may have the opportunity to advance to roles such as Workplace Experience Manager, Facilities Coordinator, or Administrative Supervisor.
5. What is the salary range for this position?
   The estimated salary range for the Workplace Experience Support Specialist position in Cedar Rapids, Iowa is $40,000 - $60,000 annually.
6. What benefits does RSM offer?
   RSM offers a comprehensive benefits package that includes health insurance, paid time off, a 401(k) plan, and professional development opportunities.
7. What is the company culture like at RSM?
   RSM has a supportive and inclusive company culture that values diversity and collaboration.
8. How can I apply for this position?
   You can apply for the Workplace Experience Support Specialist position by submitting your resume and cover letter through our online application portal.
9. What is the work environment like in Cedar Rapids?
   The Cedar Rapids office offers a modern and collaborative work environment.
10. Are there opportunities for professional development at RSM?
    Yes, RSM offers various professional development opportunities, including training programs and certifications.