Workplace Experience Support Specialist at RSM - Davenport, IA

Role Overview

As a Workplace Experience Support Specialist at RSM in Davenport, Iowa, you will play a crucial role in ensuring the smooth and efficient operation of our office. This position requires a proactive individual who can handle a variety of tasks, from managing vendor relationships to providing exceptional support to our internal and external clients. You will be the go-to person for maintaining a safe, clean, and well-organized workplace, contributing to a positive and productive environment for all employees.

Your responsibilities will span across various areas, including facilities management, administrative support, and event coordination. You will work closely with the Workplace Experience Manager or Supervisor to implement projects, streamline processes, and address any issues that may arise. Your ability to communicate effectively, manage multiple priorities, and solve problems efficiently will be essential to your success in this role.

A Day in the Life

Here’s a glimpse into a typical day as a Workplace Experience Support Specialist at RSM:

• Morning: Start your day by walking through the office to identify any maintenance issues or areas that need attention. Check the supply levels in the pantries and reorder as necessary. Respond to any urgent requests from employees regarding facilities or equipment.
• Mid-Day: Manage vendor relationships by processing payments, tracking expenses, and meeting with the Workplace Experience Supervisor to review budget performance. Coordinate with building management on any ongoing repairs or life/safety issues. Assist with setting up conference rooms for meetings and events.
• Afternoon: Provide administrative support by answering the multi-line telephone system, greeting visitors, and assisting employees with photocopying or scanning jobs. Address any mail or package-related issues and coordinate courier services. Work on projects such as office moves or space reconfigurations.
• End of Day: Ensure that all tasks are completed, and the office is clean and organized for the next day. Follow up on any outstanding maintenance requests and prepare a summary of the day’s activities for the Workplace Experience Supervisor.

Why Davenport, Iowa?

Davenport, Iowa, offers a unique blend of small-town charm and big-city amenities, making it an attractive location for professionals. Situated along the Mississippi River, Davenport provides a picturesque setting with numerous parks, recreational activities, and cultural attractions. The city boasts a strong sense of community, affordable cost of living, and excellent schools, making it an ideal place to live and work.

Working at RSM in Davenport allows you to enjoy a balanced lifestyle, with easy access to outdoor activities, local dining, and entertainment options. The city’s growing economy and vibrant downtown area offer plenty of opportunities for personal and professional growth. Plus, you’ll be part of a supportive and welcoming team at RSM, where your contributions are valued and recognized.

Career Path

The Workplace Experience Support Specialist role at RSM is an excellent starting point for a rewarding career in facilities management and office operations. With experience and demonstrated performance, you can advance to positions such as:

• Workplace Experience Manager: Oversee all aspects of office operations and facilities management, including budget planning, vendor negotiations, and project implementation.
• Facilities Coordinator: Manage maintenance schedules, coordinate repairs, and ensure compliance with safety regulations.
• Administrative Services Manager: Lead a team of administrative professionals and oversee a wide range of administrative functions, including office support, record management, and travel coordination.
• Project Manager: Lead and manage various facilities-related projects, such as office renovations, expansions, and relocations.

RSM is committed to providing its employees with opportunities for growth and development. We offer training programs, mentorship opportunities, and career counseling to help you achieve your professional goals. Your career path at RSM is limited only by your ambition and dedication.

Salary and Benefits

The salary range for a Workplace Experience Support Specialist in Davenport, Iowa, typically falls between $40,000 and $60,000 per year, depending on experience and qualifications. In addition to a competitive salary, RSM offers a comprehensive benefits package, including:

• Health Insurance: Medical, dental, and vision coverage.
• Paid Time Off: Generous PTO policy, including vacation, sick leave, and holidays.
• Retirement Savings: 401(k) plan with employer matching.
• Employee Stock Purchase Plan: Opportunity to purchase RSM stock at a discounted rate.
• Life and Disability Insurance: Coverage to protect you and your family in the event of unforeseen circumstances.
• Flexible Spending Accounts: Options for healthcare and dependent care expenses.
• Employee Assistance Program: Confidential counseling and support services.
• Professional Development: Training programs, tuition reimbursement, and certification assistance.

RSM Culture

At RSM, we pride ourselves on our exceptional culture and talent experience. We are committed to creating an environment where our employees feel valued, respected, and empowered to reach their full potential. Our core values include:

• Respect: We treat each other with dignity and consideration.
• Integrity: We act with honesty and transparency in all that we do.
• Teamwork: We collaborate and support each other to achieve common goals.
• Excellence: We strive for the highest standards of quality and performance.
• Stewardship: We are responsible stewards of our resources and the communities we serve.

We believe that our people are our greatest asset, and we invest in their development and well-being. We offer a variety of programs and initiatives to promote work-life balance, employee engagement, and community involvement. When joining RSM, you're not only securing a job but entering a supportive network of professionals.

How to Apply

If you are interested in joining our team as a Workplace Experience Support Specialist in Davenport, Iowa, we encourage you to apply online through the RSM careers website. Please submit your resume and cover letter, highlighting your relevant skills and experience. Our recruiting team will review your application and contact you if you are selected for an interview.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Workplace Experience Support Specialist? The key responsibilities include office operations, vendor management, administrative support, and event coordination.
2. What qualifications are needed for this role? Qualifications include experience in office operations, strong communication skills, proficiency in Microsoft Office Suite, and the ability to manage multiple tasks.
3. What is the salary range for this position? The salary range is typically between $40,000 and $60,000 per year, depending on experience.
4. What benefits does RSM offer? RSM offers a comprehensive benefits package, including health insurance, paid time off, retirement savings, and professional development opportunities.
5. What is the work environment like at RSM? RSM offers a supportive and inclusive work environment with a focus on respect, integrity, and teamwork.
6. What are the opportunities for career advancement at RSM? RSM offers opportunities for career advancement to positions such as Workplace Experience Manager, Facilities Coordinator, and Administrative Services Manager.
7. How can I apply for this position? You can apply online through the RSM careers website by submitting your resume and cover letter.
8. Is this role eligible for remote work? This is an on-site role in Davenport, Iowa and is not eligible for remote work.
9. What is the company culture like at RSM? RSM has a values-driven culture that fosters respect, collaboration, and professional growth.
10. Does RSM provide training and development opportunities? Yes, RSM offers training programs, mentorship opportunities, and tuition reimbursement to support employee development.