Workplace Experience Support Supervisor at RSM: Bengaluru, Karnataka

Are you a detail-oriented and proactive leader with a passion for creating exceptional workplace experiences? RSM is seeking a Workplace Experience Support Supervisor to join our team in Bengaluru, Karnataka. In this role, you will be responsible for supervising an ESS (Employee Support Services) operations and facilities team, ensuring the smooth and efficient operation of our office environment, and providing exceptional support to our colleagues.

Role Overview

As the Workplace Experience Support Supervisor, you will play a critical role in shaping the daily experience of our employees. You will oversee the delivery of facilities, hospitality, and office operations services, ensuring that our workplace is safe, comfortable, and conducive to productivity. You will also be responsible for supervising a team of ESS professionals, providing guidance, training, and development to ensure they are equipped to deliver exceptional service.

This role requires a strong understanding of workplace operations, excellent communication and interpersonal skills, and the ability to effectively manage multiple tasks and priorities. You will work closely with other ESS team members, office leadership, and key stakeholders to ensure that our workplace meets the needs of our employees and supports the success of our business.

A Day in the Life

Here's a glimpse into what a typical day might look like as a Workplace Experience Support Supervisor:

• Start your day by reviewing the schedule and ensuring that all team members are in place and prepared for their tasks.
• Conduct a walkthrough of the office to identify any maintenance or repair needs.
• Address any immediate issues or concerns raised by employees or visitors.
• Supervise the team as they handle visitor reception, mail distribution, and other office support tasks.
• Plan and coordinate upcoming events or meetings, ensuring that all logistics are in place.
• Monitor inventory levels of office supplies and place orders as needed.
• Review and update workplace experience support playbooks and guidelines.
• Meet with office leadership to discuss operational updates and best practices.
• Provide coaching and feedback to team members to support their development.
• Identify and implement process improvement opportunities to enhance efficiency and service quality.

Why Bengaluru, Karnataka?

Bengaluru, often referred to as the "Silicon Valley of India," is a vibrant and dynamic city known for its thriving technology industry, diverse culture, and entrepreneurial spirit. As a major hub for innovation and business, Bengaluru offers a wealth of opportunities for professional growth and personal enrichment.

RSM's office in Bengaluru provides a modern and collaborative workspace where you can connect with talented professionals from diverse backgrounds. The city's warm climate, delicious cuisine, and rich cultural heritage make it an attractive place to live and work. Whether you're exploring ancient temples, enjoying a cricket match, or savoring the flavors of South Indian cuisine, Bengaluru offers a unique and enriching experience.

Career Path

At RSM, we are committed to providing our employees with opportunities for growth and advancement. The Workplace Experience Support Supervisor role can serve as a springboard to a variety of career paths within our firm.

With experience and demonstrated success, you may have the opportunity to advance to a Workplace Experience Support Manager role, where you would oversee a larger team and have greater responsibility for strategic planning and decision-making. Alternatively, you may choose to specialize in a particular area of workplace experience, such as facilities management, hospitality, or event planning. RSM also offers opportunities to pursue roles in other areas of the firm, such as human resources, marketing, or business development.

Salary and Benefits

RSM offers a competitive salary and benefits package that is designed to attract and retain top talent. While the specific salary for the Workplace Experience Support Supervisor role will depend on your experience and qualifications, we are committed to providing fair and equitable compensation that reflects the value you bring to our firm.

In addition to salary, our benefits package includes comprehensive health insurance coverage (medical, dental, and vision), paid time off (vacation, sick leave, and holidays), a retirement savings plan with employer matching, professional development opportunities, and a variety of other perks and benefits designed to support your well-being and professional growth.

RSM Culture

At RSM, we are proud of our inclusive and collaborative culture, where every employee is valued and respected. We believe that our people are our greatest asset, and we are committed to providing an environment where you can thrive both personally and professionally.

We foster a culture of teamwork, innovation, and continuous learning. We encourage our employees to share their ideas, take initiative, and challenge the status quo. We also provide opportunities for professional development and growth, including training programs, mentorship opportunities, and leadership development initiatives.

RSM is committed to diversity and inclusion. We believe that a diverse workforce brings a variety of perspectives and experiences to the table, which enhances our ability to serve our clients and meet the needs of our employees. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law.

How to Apply

If you are a passionate and experienced leader with a desire to create exceptional workplace experiences, we encourage you to apply for the Workplace Experience Support Supervisor role at RSM. To apply, please submit your resume and cover letter through our online application portal. We look forward to hearing from you!

FAQ

1. What are the key responsibilities of a Workplace Experience Support Supervisor?The Workplace Experience Support Supervisor is responsible for supervising an ESS operations and facilities team, ensuring the delivery of high-quality facilities, hospitality, and office operations services, and providing exceptional support to colleagues.
2. What qualifications are required for this role?Qualifications include proven experience in facilities management, hospitality, or office operations, demonstrated supervisory experience, strong communication and interpersonal skills, and the ability to effectively manage multiple tasks and priorities.
3. What is the career path for this role?With experience and demonstrated success, you may have the opportunity to advance to a Workplace Experience Support Manager role or specialize in a particular area of workplace experience.
4. What is the salary range for this role?The salary range for this role is competitive and will depend on your experience and qualifications.
5. What benefits does RSM offer?RSM offers a comprehensive benefits package, including health insurance coverage, paid time off, a retirement savings plan, professional development opportunities, and other perks and benefits.
6. What is the culture like at RSM?RSM has an inclusive and collaborative culture where every employee is valued and respected. We foster a culture of teamwork, innovation, and continuous learning.
7. Is RSM committed to diversity and inclusion?Yes, RSM is committed to diversity and inclusion and is an equal opportunity employer.
8. How do I apply for this role?To apply, please submit your resume and cover letter through our online application portal.
9. What is the work environment like in Bengaluru?RSM's office in Bengaluru provides a modern and collaborative workspace where you can connect with talented professionals from diverse backgrounds.
10. What opportunities for growth are available at RSM?RSM is committed to providing employees with opportunities for growth and advancement through training programs, mentorship opportunities, and leadership development initiatives.