Workplace Experience Support Supervisor at RSM: Role Overview

As a Workplace Experience Support Supervisor at RSM, you will play a crucial role in ensuring the smooth and efficient operation of our office environment. This position is responsible for supervising a team that provides facilities management, hospitality, and office operations support for a specific location. You will be the point person for maintaining a safe, welcoming, and productive workspace for our employees. Your leadership will directly impact employee morale and contribute to a positive and engaging work environment, which is vital for attracting and retaining top talent. RSM is committed to creating a workplace where every employee feels valued and supported, and you will be at the forefront of this effort.

A Day in the Life

A typical day for a Workplace Experience Support Supervisor at RSM might include:

• Team Management: Supervising and guiding your team to ensure tasks are completed efficiently and to a high standard. This includes providing training, setting schedules, and monitoring performance.
• Facilities Oversight: Conducting regular inspections of the office to identify and address any maintenance issues. This could involve coordinating repairs, managing vendors, and ensuring that all equipment is in good working order.
• Hospitality Coordination: Planning and coordinating events and meetings, ensuring that all logistical aspects are handled smoothly. This includes arranging catering, setting up meeting rooms, and providing assistance to attendees.
• Office Operations: Overseeing the daily operations of the office, including managing supplies, handling mail and deliveries, and ensuring that the reception area is well-maintained.
• Process Improvement: Identifying opportunities to improve processes and increase efficiency. This could involve implementing new technologies, streamlining workflows, and developing best practices.
• Vendor Management: Managing relationships with vendors, negotiating contracts, and ensuring that services are delivered according to agreed-upon terms.
• Budget Management: Monitoring and managing the ESS budget for the location, ensuring cost-effective operations.
• Safety and Compliance: Implementing and maintaining safety protocols and emergency procedures, ensuring that the office is compliant with all relevant regulations.
• Communication: Serving as a point of contact for employees and office leadership, providing updates on workplace operations and addressing any concerns or issues.

Why Cleveland, Ohio?

Cleveland, Ohio, offers a unique blend of cultural attractions, affordable living, and career opportunities, making it an excellent location to work and live. RSM's presence in Cleveland provides access to a vibrant business community and a diverse talent pool. Here are a few reasons why Cleveland is a great place to advance your career:

• Cost of Living: Cleveland boasts a significantly lower cost of living compared to many other major cities, allowing you to stretch your salary further and enjoy a comfortable lifestyle.
• Cultural Hub: The city is home to world-class museums, theaters, and music venues, offering a rich and diverse cultural experience.
• Outdoor Activities: With numerous parks, lakes, and trails, Cleveland provides ample opportunities for outdoor recreation.
• Growing Economy: Cleveland's economy is diverse and growing, with strong sectors in healthcare, manufacturing, and technology.
• Community: Cleveland is known for its friendly and welcoming community, making it easy to connect with others and build relationships.

Career Path

The Workplace Experience Support Supervisor role at RSM offers a clear career path for advancement. You might start as a Workplace Experience Support Specialist, then progress to a Supervisor role, and eventually move into a Workplace Experience Support Manager or even a leadership position within ESS or other operational areas. RSM is committed to promoting from within and provides ample opportunities for professional development and growth. We invest in our employees and provide the resources and support they need to succeed. This role provides valuable experience and skills that can be applied to a variety of positions within the company.

Salary & Benefits

The salary for a Workplace Experience Support Supervisor at RSM in Cleveland, Ohio, typically ranges from $65,000 to $95,000 per year, depending on experience, skills, and qualifications. In addition to a competitive salary, RSM offers a comprehensive benefits package, including:

• Health Insurance: Comprehensive medical, dental, and vision coverage.
• Paid Time Off: Generous PTO and holidays.
• Retirement Plan: 401(k) with company match.
• Employee Assistance Program: EAP for confidential counseling and support.
• Life Insurance: Life insurance and disability coverage.
• Professional Development: Opportunities for training, certifications, and conferences.
• Tuition Reimbursement: Assistance with educational expenses.
• Flexible Spending Accounts: FSA for healthcare and dependent care expenses.
• Employee Referral Bonus: Rewards for referring qualified candidates.
• Wellness Programs: Resources and programs to support employee health and well-being.
• Employee Discounts: Discounts on various products and services.

RSM Culture

At RSM, we pride ourselves on our exceptional culture, which is built on trust, respect, and collaboration. We believe in empowering our employees to reach their full potential and providing a supportive environment where they can thrive both personally and professionally. Our core values include:

• Client First: We are committed to providing exceptional service and building long-term relationships with our clients.
• Respect: We treat each other with respect and value diversity in all its forms.
• Integrity: We operate with the highest ethical standards and are committed to doing what is right.
• Teamwork: We work together collaboratively to achieve our goals.
• Excellence: We strive for excellence in everything we do.

We have a flexible work environment, allowing people to find a work/life balance that works for them.

How to Apply

To apply for the Workplace Experience Support Supervisor position at RSM in Cleveland, Ohio, please visit our careers website at [Insert RSM Careers Website Link]. Follow the instructions to submit your resume and cover letter. Be sure to highlight your relevant experience and skills, and explain why you are interested in joining the RSM team.

Frequently Asked Questions

1. What is the typical career path for this role? The typical career path progresses from Workplace Experience Support Specialist to Supervisor, then to Manager, and potentially into leadership roles within ESS or other operational areas.
2. What are the key skills and qualifications required for this position? Key skills include facilities management, hospitality management, team supervision, process improvement, and strong communication skills. Qualifications include a bachelor's degree (preferred) and relevant experience in a supervisory role.
3. What is the salary range for this position? The salary range is typically between $65,000 and $95,000 per year, depending on experience and qualifications.
4. What benefits does RSM offer? RSM offers a comprehensive benefits package, including health insurance, paid time off, a 401(k) plan, and professional development opportunities.
5. What is the company culture like at RSM? RSM has a collaborative and supportive culture that values respect, integrity, teamwork, and excellence.
6. How does RSM support employee growth and development? RSM provides ample opportunities for professional development, including training programs, tuition reimbursement, and mentorship opportunities.
7. What are the working hours for this position? The working hours are typically standard business hours, but may vary depending on the needs of the office and events schedule.
8. What is the dress code at RSM? The dress code is business casual.
9. What opportunities are there for remote work? This role is not a remote one, but RSM encourages a healthy work/life balance and can sometimes offer flexibility with in-office hours and WFH options.
10. How does RSM support diversity and inclusion? RSM is committed to creating a diverse and inclusive workplace where all employees feel valued and respected.