About PepsiCo

PepsiCo is one of the world's leading food and beverage companies, with a diverse portfolio that includes iconic brands like Pepsi, Lay's, Gatorade, and Quaker. Operating in over 200 countries, PepsiCo generates billions in revenue annually while committing to sustainable growth through its pep+ strategy. In China, PepsiCo has a strong presence in the fast-moving consumer goods (FMCG) sector, leveraging deep market insights to deliver innovative products and superior execution. With a focus on sales excellence, operational efficiency, and data-driven decision-making, PepsiCo China is at the forefront of the competitive beverage and snack industry.

Role Overview

The Sales Operation Improvement Supervisor role at PepsiCo in Shanghai is a pivotal position within the sales operations team. As demands grow in wholesale management, store execution, investment tracking, and Sword tasks—particularly in operations, appeals, and data management—this role provides critical support to consolidate efforts and boost efficiency. You will manage unauthorized sales/channel leakage investigations, investment project appeals, and Sword KPI appeals, while serving as a business advisor to optimize go-to-market (GTM) strategies. This full-time position offers a chance to impact PepsiCo's performance in China's vibrant FMCG landscape.

Key Responsibilities

In this role, you will drive operational excellence across several high-impact areas:

• Monitor and investigate key projects and sales force performance in wholesale channels, store execution, investment tracking, and Sword projects.
• Lead unauthorized sales/channel leakage investigations, enhancing tracking, reporting, and resolution processes to safeguard revenue streams.
• Handle the growing volume of investment project appeals, ensuring they are processed promptly and accurately.
• Oversee appeals related to Sword call frequency, quality, and other KPIs, promoting fairness and consistency in evaluations.
• Act as a business advisor by consolidating and analyzing internal and external reports and data.
• Conduct in-depth analysis of GTM projects to identify performance trends, execution issues, and opportunities for optimization.
• Monitor KPIs, pinpoint sales issues, and collaborate with Division teams to implement improvements and resolve problems.
• Partner with project owners to understand business needs, deliver data-driven insights, and support GTM model enhancements.

Qualifications & Requirements

To succeed in this role, candidates should bring:

• Strong understanding of China's FMCG trade structures, including MT, TT, and wholesale channels.
• Demonstrated responsibility and collaborative spirit as a team member.
• Robust business acumen with expertise in deep-dive business analysis.
• Excellent communication skills to foster cross-functional collaboration.
• Executive maturity, high integrity, and a values-driven mindset.
• Proficiency in Microsoft Excel; Power BI skills are a plus.

Prior experience in sales operations, FMCG, or data analysis within China is highly desirable.

Benefits & Perks

PepsiCo offers a comprehensive benefits package designed to support your professional and personal well-being:

• Competitive salary estimated at $65,000 - $95,000 USD annually, with performance-based incentives.
• Comprehensive health insurance, including medical, dental, and vision coverage.
• Professional development programs, including training in advanced analytics tools like Power BI.
• A dynamic, inclusive work environment in PepsiCo's modern Shanghai office.
• Career advancement opportunities across PepsiCo's global network.
• Generous paid time off, parental leave, and employee assistance programs.
• Discounts on PepsiCo products and partnerships with leading wellness providers.

Career Growth

At PepsiCo, career progression is a priority. This Supervisor role serves as a launchpad for leadership positions in sales operations, GTM strategy, or regional management. With access to global mobility programs, mentorship from senior executives, and ongoing skill-building, high performers advance quickly. PepsiCo's commitment to diversity and inclusion ensures equal opportunities for growth, with many alumni moving into director-level roles within 3-5 years.

Why Join Us

Joining PepsiCo's Sales Operation Improvement team in Shanghai means contributing to a market leader in China's $100B+ FMCG sector. You'll tackle real business challenges—like channel leakage and KPI optimization—using cutting-edge data tools in a collaborative culture. PepsiCo values innovation, integrity, and impact, offering stability alongside excitement in a high-growth region. Be part of a company shaping the future of beverages and snacks while advancing your career.

Role FAQs

What is the work location and type?

This is a full-time role based in PepsiCo's Shanghai office, with potential for hybrid flexibility.

What salary can I expect?

Estimated at $65,000 - $95,000 USD yearly, based on Food & Beverage sector rates with a buffer.

Is prior FMCG experience required?

Strong knowledge of China FMCG trade structures is essential; direct experience is preferred.

What tools will I use?

Primarily Microsoft Excel, with Power BI as a plus for advanced analytics.

How does this role support career growth?

Through mentorship, training, and exposure to cross-functional projects leading to senior roles.