About Symetra Financial

Symetra Financial is a leading insurance and financial services company dedicated to helping individuals and businesses secure their financial futures. With a strong focus on life insurance, retirement solutions, and employee benefits, Symetra has built a reputation for innovation, customer-centric service, and employee empowerment. Headquartered in the United States, Symetra serves millions through its comprehensive product lineup, including annuities, life insurance, and retirement plans designed to provide stability and growth. As a remote-first organization, Symetra prioritizes flexibility, enabling top talent to thrive from anywhere while delivering exceptional results for customers and partners.

Role Overview

The Sales Support Specialist - Retirement position at Symetra Financial offers a dynamic entry point into the financial services industry, particularly in the retirement division. This fully remote role involves collaborating closely with Internal and External Wholesalers to promote life insurance and annuity products. It's an ideal opportunity for motivated individuals passionate about sales who seek long-term career growth. Symetra hires year-round for this position, emphasizing a promote-from-within culture where many Sales Support Specialists advance to Wholesaler roles. Specific licensing is required, but Symetra provides comprehensive support, including tools, resources, and dedicated study time to ensure success.

Key Features of the Role

• Remote work with strict internet requirements (100 Mbps download/20 Mbps upload via Fiber, Cable, or DSL).
• Hourly compensation from $22.00 to $36.23, plus annual bonus eligibility.
• Fast-paced environment focused on results, relationships, and customer service.

Key Responsibilities

In this role, you'll be the backbone of the sales team, driving success through proactive support and collaboration. Responsibilities include partnering with wholesalers to execute territory sales via meetings and calls, managing product inquiries, illustrations, and pending applications, and fulfilling orders for marketing materials. You'll participate in calling campaigns to launch new products and uncover opportunities, while researching and monitoring sales progress to keep internal teams and external advisors informed. As the go-to Sales Desk resource, you'll assist financial advisors with product details, rates, illustrations, and service issues, ensuring seamless operations in a high-volume setting.

Qualifications & Requirements

Symetra seeks candidates with a high school diploma (Bachelor's degree or equivalent experience preferred), an aptitude for sales, and a desire to advance into higher sales positions. Key qualifications include the ability to learn systems quickly, problem-solve under pressure, multitask effectively, and communicate confidently over the phone for inbound and outbound calls. Strong attention to detail, team orientation, customer focus, and personal integrity are essential in this fast-paced, ambiguous environment. Candidates must pass a criminal background and credit check and obtain required licenses: Life and Disability within the first week, FINRA Securities Industry Essentials (SIE), Series 6, and Series 63 within four months. Remote applicants must meet Symetra's network standards for reliable broadband internet.

Benefits & Perks

Symetra stands out by offering tailored programs that enhance life both at work and home. Enjoy flexible full-time or hybrid telecommuting, a robust 401(k) plan with immediate vesting and company matching up to 6%, generous paid time off including vacation, sick time, flex days, and ten holidays, plus doubled impact on community giving through company matching. These benefits underscore Symetra's commitment to employee well-being, financial security, and work-life balance, aligning with its expertise in retirement and employee benefits solutions.

Career Growth

This role is more than a job—it's a launchpad for a thriving career in financial services. Symetra's Retirement Division fosters a promote-from-within philosophy, with many team members starting as Sales Support Specialists and advancing to Internal or External Wholesaler positions. With dedicated licensing support and a culture that rewards motivation, relationship-building, and results, the opportunities are limitless. Symetra invests in your professional development, providing the tools and pathways to excel in sales, retirement products, and beyond.

Why Join Symetra

Joining Symetra means becoming part of a creative, customer-focused, and results-driven team in the insurance and financial services sector. Symetra's emphasis on life insurance, retirement planning, and employee benefits positions you at the forefront of industry trends, serving financial advisors and clients nationwide. The remote-first model offers unparalleled flexibility, while the competitive compensation, comprehensive benefits, and clear growth trajectory make it a premium choice for sales enthusiasts. Symetra's year-round hiring ensures timely opportunities for top talent ready to build lasting relationships and drive sales success.

Role FAQs

Q: Is this role fully remote? Yes, it's remote across the United States, subject to Symetra's minimum internet requirements.

Q: What licenses do I need? Life and Disability (within 1 week), FINRA SIE, Series 6, and Series 63 (within 4 months). Support provided.

Q: What's the salary range? Hourly: $22.00–$36.23, plus annual bonus; estimated yearly $60,000–$95,000.

Q: Is prior sales experience required? Sales aptitude and desire to grow are key; experience preferred but not mandatory.

Q: How does career advancement work? Strong promote-from-within culture, with paths to Wholesaler roles.

Apply today to explore this opportunity at Symetra Financial and start your journey in retirement sales support.