Description As the Agentforce and Data 360 Solutions and Consumption Lead PMO, you’ll serve as a strategic thought partner and operational right hand to the Executive Vice President. This role is critical in driving cross-functional alignment, ensuring executional rigor, and maintaining clear communication across our team and with stakeholders throughout the company. This role will function in the style of a Chief of Staff — helping shape priorities, track key initiatives, and lead the connective tissue between Sales, Solutions, Strategy, Product, Engineering, FDE’s, CSM’s, Cloud Success, Partners, Marketing, Finance, COE, Core and other internal partner teams. This is a high-visibility role with direct interaction and partnership with various leaders within the Company, Partners and Customers. We're looking for someone who blends operational excellence with strategic thinking, and thrives in highly collaborative, fast-paced environments. You know how to get things done while building strong, trusting relationships across functions.Your Impact - Responsibilities:Partner directly with the EVP to manage strategic priorities, track progress across initiatives, and proactively identify and remove blockers.Help cascade V2MOM with appropriate metrics and align the organization behind the leadership's vision and prioritiesHelp manage team structure, communications [internal and external], organization design and alignment.Lead and manage team staff meetings and Town Halls to ensure consistent alignment with team priorities and manage prioritization and flow-of-work as it occurs.Manage organization-wide communications and events (i.e. Dreamforce, SKO, World Tours, 1:Many Workshops etc)Assist in managing priorities and projects with team leads to ensure adherence to team vision and mission.You are analytical and truth seeking. Identify and remove impediments that block the team’s ability to meet project objectives Identify, develop, and roll-out new processes when appropriate, develop new tools to automate or streamline processesWork closely with ESBP partners to help manage staffing, internship programs, and rotational team partnerships, employee review and feedback processes.Partner closely with the COE to ensure initiatives like employee surveys, time tracking, budgeting, Data and AI SE Toolkit, hackathons, and cross-pillar program management are well connected with other PMO resources.Lead cross-functional program management efforts for initiatives, with a strong focus on execution, risk mitigation, and communication.Drive alignment and collaboration across Engineering, Product Management, Data, and Employee Success teams.Build and manage operating rhythms (e.g., leadership meetings, QBR’s, business reviews, strategy offsites) that support transparency and accountability.Act as a trusted liaison with senior leaders and their teams, ensuring clarity of goals, alignment of resources, and timely delivery of outcomes.Develop and maintain dashboards, reports, and other tools to track progress on key deliverables and strategic goals.Own and continually improve internal processes, documentation, and knowledge-sharing across the team.Support change management efforts for high-impact initiatives, working closely with communication, ES, and operations stakeholders.Lead with empathy, structure, and a growth mindset — helping shape a high-performance, low-ego culture.Minimum Qualifications:A Bachelor’s degree in a relevant field (e.g., Business, Engineering, Communications) or equivalent experience.5+ years of experience in program management, business operations, or a Chief of Staff role within a technology-driven organization.Exceptional organizational and project management skills — you know how to manage complexity, prioritize effectively, keep teams focused and have a high Agility Quotient (AQ). Strong written and verbal communication skills, with the ability to craft clear messaging for a variety of stakeholders and audiences.A proven ability to partner with senior executives and cross-functional stakeholders, including engineering, product, ES, and operations teams.Experience navigating ambiguity and driving progress in evolving environments.High EQ and AQ, low ego, and a reputation for trustworthiness and confidentiality.A passion for improving internal systems and processes — and a strong belief in the power of being your own best customer (“Customer 0”).Specific Knowledge/Skills: Outstanding leadership, prioritization, organization, communication, and interpersonal skills (verbal/presentation/written) Experience working with teams across multiple departments (cross-functional groups a plus) Finance or operational experience (desired). Analytics background is a plus. Advanced knowledge of common PM tools (Project Management tracking, Google Slides, Google Docs, Google Sheets, Excel, etc.. ) Ability to use Org62Project Management certifications are a plus