Description About this RoleWe are hiring a visionary Principal designer to join our MuleSoft UX team with a focus on Agent Fabric. MuleSoft is a market leader in Integration and API Management as a standalone, rapidly-growing business and as an engine fueling Salesforce’s platform. MuleSoft’s recent innovative push into the Agent discovery, management, governance and observability. We recently launched MuleSoft Agent Fabric, which enables developers and architects to intelligently orchestrate and govern every AI agent, regardless of where it’s built, to maximize ROI, increase productivity, and continuously improve agent performance. This role will focus on the Agent Fabric experience.To be successful in this role, you will bring an extensive Design Thinking toolkit, a passion for craft, solid visual design skills, experience leveraging AI tools, and the ability to influence in an enterprise environment. You should have a background building products from 0-1 and the ability to drive cross-team vision and alignment. As a high-level IC on the team, you will be able to see the big picture, build connections across products and teams, influence our product roadmap and mentor more junior designers.About Salesforce UXAs a member of Salesforce UX, you’ll have the opportunity to work on Salesforce MuleSoft’s rapidly evolving next-generation enterprise experiences. You’ll craft new design patterns and collaborate with cross-disciplinary teams to bring you and your team’s visions to life. This is an opportunity to shape the user experience in ways that solve meaningful problems, design with a focus on inclusivity and accessibility, and make life better for all users and customers.You’ll direct the team in crafting and articulating the product vision, in line with clear goals and rationales – a role requiring expert visualization skills, thought leadership, empathy, and the ability to work closely with product and technology partners. You’ll immerse yourself in all aspects of end-to-end experience design, including using storyboards, journey maps, flow diagrams, wireframes, interactive prototypes, and high-fidelity mockups to communicate design ideas and direction.At Salesforce, our UX teams aspire to make products people love – tools that make a salesperson’s day more productive, a marketer’s campaign more powerful, and a developer’s app more feature-rich. Behind each product is a team of talented UX designers and engineers, driven by the power of design to build integrated and ethical experiences that support strong relationships for our users and their customers. Bring your skills, inspire your team, and create amazing experiences as you help us transform the way business gets done.Experience/Skills Required10+ years of experience designing and delivering products from start to finish as part of a cross-functional teamDeep understanding of user-centered design methods and best practicesDemonstrated desire to continually improve on processesThe ability to thrive in a fast-paced, collaborative, agile environment while producing great design work on tight deadlinesThe ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguitySelf-motivation; ability to produce results both independently and as part of a teamStrong communication and active listening skills, with an ability to build and develop close, trusting relationshipsExperience using multiple approaches, including analytics and user research, to drive decisions and develop product iterationsAbility to distill and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challengesSystems thinking; ability to step back and see a project’s larger ecosystem, with a focus on solutions that improve not just one feature but the entire user flowDemonstrated behaviors, attitudes, actions, and judgments that inspire employees to follow and other leaders to trustExpert knowledge of current design tools such as Figma, along with an ability to quickly learn new tools as they emergeExperience developing software that is global in reach, universal in design, and designed for users of multiple languages and abilitiesExperience designing and thinking in design systems, not just single-purpose appsAn internal compass that points toward ethics and equality, and the conviction to speak up when we veer off courseBA/BS or MA/MS in a design-related field, or equivalent experienceResponsibilitiesUsing documentation, reviews, and presentations, communicate clear and compelling ideas to a wide range of key stakeholdersServe as a bridge connecting design, product, engineering, and marketing teamsWork closely with product owners, engineers, and user research to create a vision for the product areaOversee multiple web and mobile application features, interfaces, and experiencesCreate designs that adhere to and extend the existing style guideGenerate detailed final design specs that inspire accurate developer buildsWork with developers and quality experts to deliver a polished final productPromote and educate others on new interface guidelines and design patternsMentor new design staffSet the vision for a product’s creative identity, articulate it clearly and convincingly, and guide the team through its implementationCreates inclusive designs for all users. Advocates for accessibility, encouraging product and engineering management to prioritize accessible features and bug fixesPlease submit a résumé with links to your portfolio with passwords to access the content. Submissions without portfolios or work samples will not be considered. For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.