Description Overview:We are seeking a strategic, highly organized, and operationally-minded Recruiting Operations Manager to join our Global Recruiting Optimization team. This role is critical to driving operational excellence across our global Recruiting organization. The ideal candidate will bring high-level recruiting knowledge, strong stakeholder management capabilities, and a proven track record of optimizing systems and processes at scale. This individual will serve as a subject matter expert (SME) on recruiting operations, capable of synthesizing complex information, connecting dots across programs, and representing Recruiting in high-impact cross-functional initiatives.Responsibilities:Stakeholder Management & Process Leadership: Act as a trusted partner to Recruiting leadership and cross-functional teams. Represent the recruiting function in large-scale projects, influence decision-making, and provide SME-level guidance on recruiting operations, tools, and workflows.Recruiting Systems & Tool Optimization: Own and continuously improve components of our recruiting technology stack (ATS, scheduling platforms, assessments, etc.) by identifying gaps, evaluating processes, and creating impact in partnership with systems teams.Process Design & Implementation: Lead process improvement initiatives focused on scalability, automation, and simplification. Leverage insights to design streamlined workflows that reduce manual effort and improve quality and consistency across global teams.Data Analysis & Insights: Leverage recruiting and operational data to identify trends, monitor performance, and develop actionable insights. Drive accountability around metric adoption, reporting integrity, and operational KPIs.Program & Project Support: Support the planning and execution of recruiting programs and technology implementations. Track milestones, ensure cross-functional alignment, and surface risks and dependencies early.Resource & Knowledge Management: Oversee the development and governance of process documentation, training materials, and self-serve knowledge resources. Ensure accessibility, accuracy, and usability across teams.Enablement & Event Logistics: Partner with Recruiting Enablement to manage logistics for in-person and virtual events. Ensure a seamless experience for facilitators, attendees, and stakeholders.Required Qualifications:5+ years of experience in Recruiting Operations, HR Operations, or a related fieldUnderstanding of recruiting processes, systems, and lifecycle workflows; able to operate as an SMEExperience supporting large-scale tech or process implementations and managing complex stakeholder groupsStrong analytical skills with the ability to extract insights from data, identify trends, and develop recommendationsExcellent project management, organization, and communication skills; able to synthesize and connect large volumes of informationSkilled in stakeholder influence and driving alignment in cross-functional environmentsProficiency in Google Workspace (Docs, Sheets, Slides, Drive), Slack, and SmartsheetPreferred Qualifications:Experience with recruiting technologies such as Workday, GoodTime, HackerRank, or equivalent platformsBackground in process optimization or systems thinkingAbility to operate autonomously and balance strategic priorities with tactical executionExperience working in global and matrixed organizationsM&A background For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.