Description The Public Cloud Capacity Planner will work with Salesforce’s most critical services to ensure capacity availability as we scale in the public cloud. The successful candidate will bring knowledge of AWS, GCP, and/or Azure Services and a strong analytical background. They will have the drive to ensure Salesforce service owners have the capacity they need, where they need it, and when they need it. In addition to capacity assurance, the planner will be expected to deeply understand the Salesforce Service Owner’s roadmap and risk profile for capacity availability.ResponsibilitiesSynthesize various, changing, complex data sets to create a cohesive story for both Salesforce service owners and our external public cloud providersMonitor top Salesforce Services by capacity and evaluate utilization profilesCommunicate and liaison with service teams to understand and help establish their public cloud service needsWork with internal tooling teams to automate repeated logic patterns and workflowsWork with internal engineering teams to automate reservation management, including buffers and auto-scaling reservations Manage ongoing capacity allocations versus available capacity reservationsDisseminate new public cloud hardware roadmap and feature updates to internal stakeholdersPartner with public cloud provider’s forecasting teams to ensure our demand signals are received and accurately integrated into their forecasting modelsReview and manage the Savings Plan coverage of EC2 spend across deployments Stay current with new AWS, GCP, and/or Azure products and features and the ability to filter and synthesize these new capabilities through both a cost and technical filterRequirements: A related technical degree required.5+ years experience experience in operations, business intelligence, strategy, capacity planning, financial modeling, analytics, or a related field.3 years of experience managing or implementing services on Public Cloud (AWS/GCP) Experience with using the AWS console to manage capacity reservations and knowledge of SQL, Python, and Jupyter Notebooks would be strongly preferredAbility to tell stories with data, in a clear and concise mannerStrong written and verbal communication skillsExperience presenting to technical and executive audiencesFundamental understanding of infrastructure and architecture (i.e., containerization, databases, etc.)Preferred Qualifications:Experience with cloud infrastructure is beneficial.The ability to work autonomously and manage multiple projects simultaneously.A passion for problem-solving and ensuring customer success. For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.