Position SummaryHeadquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us. Samsung Electronics America is seeking a qualified Senior QA Engineer who has experience with managing, troubleshooting, re-production of defect and tracking wireless products’ SW and HW performances. SEA environment is fast paced so ability to prioritize, be flexible and react quickly is a must. This position will interface with cross-functional teams and operators to provide engineering support for the new wireless product development, validation of new features and technologies, spanning from initial stage to the lab entry phase through product launch.This role will conduct failure analysis of devices to identify root causes, improve product reliability, and ensure quality standards. The individual will primarily focus on analysing pre/post-launch Samsung mobile products.Role and ResponsibilitiesBachelor's degree with a minimum 3 years related experience.Able to utilize AI-based tool or models to enhance QA efficiency.Proven experience with field data analysis and return/defect data tracking.Able to analyze issues from both HW and SW perspectives.Able to drive quality improvement initiatives across teams.Comfortable presenting complex findings and recommendations to executive leadership levels.Proven experience with field data analysis and return/defect data tracking.Not only strong HW analysis skills, but also a solid understanding of SW behaviour and its interaction with hardware components.Ability to do PCB and HW components level troubleshooting and soldering of wireless device Ability to read and interpret schematics, assembly drawings, and assembly instructionsExperience with electronic equipment - Oscilloscope, Multimeter, Spectrum Analyzer, etc.Korean (business proficiency) and English (business proficiency) speaking/reading/writing ability is preferred but not requiredSkills and QualificationsOutstanding Communication Skills Required, Both Written & Verbal.Must be a team player.Detail oriented - taking data, using Excel, and making meaningful tables/graphs/averages.Laser-focused on the smallest details that are important to client and help to improve performance of wireless devices.Comfort and ability to use all types of electronic lab test equipment is plus#LI-HM1Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.Reasonable Accommodations for Qualified Individuals with Disabilities During the Application ProcessSamsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.