Position SummaryHeadquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.Role and ResponsibilitiesThe Sr. Director I, MX Business Operations, drives demand planning, business operations, and supply chain management for all products within the MX division. This executive leader will communicate opportunities and build consensus, as well as drive operational programs focused on innovation and growth. This position works with respective business units, SEA leadership, and headquarters in Suwon, South Korea. Sponsor approaches that encourage efficiency, from developing and/or enhancing processes to implementing systems with the goal of driving synergies and building efficiencies.Lead regular C-Level executive reporting and strategy sessionsDemand Forecasting & Analytics: Develop data-driven demand forecasts using historical sales data, market trends, and promotional impact analysesSell-in & Sell-out Optimization: Track sales trends across channels to refine inventory planning and maximize sell-throughPromotion Plan Integration: Evaluate upcoming promotional campaigns, incorporating the impact into demand forecastsMarket Share & Competitive Analysis: Understand external market trends and competitor positioning to inform forecasting strategiesFinancial Risk & Opportunity Assessment: Identify financial risks and growth opportunities, ensuring targets are met through data-driven decision-makingInventory & Supply Chain Coordination: Collaborate with supply chain and operations teams to maintain optimal inventory levels and avoid stockouts or excess inventoryCross-functional Collaboration: Partner with product, marketing, finance, and sales teams to align demand forecasts with business objectives and market dynamicsReporting & Performance Tracking: Provide reports detailing forecast accuracy, sales performance relative to targets, and promotional impact to senior leadership; continuously refine forecasting methods.Technology & Automation: Utilize forecasting software and AI-driven tools to improve prediction accuracy and efficiency.Strategic Planning & MP Process Management (Monthly/Quarterly/Annual/Mid-Term):Lead market-back strategic planning and annual management plan development process via collecting and synthesizing key market trends, business requirements, and strategic priorities across key business units and functions, to provide a consolidated view of the market, business targets, and key execution strategiesManage annual/quarterly strategic plans and management KPIsCreate and formulate a clear and succinct narrative and quantitative analysis of the market landscape, competitive and customer analysis, and how Samsung should position and navigate the changing market conditions and challenges to achieve the business goals and objectivesCommunicate, collaborate, and project manage key cross-functional initiatives.Iterate realignment, reinforcement of the key objectives, goals, and strategy based on changes in the market dynamics and business situation in real timeStrategic Initiatives and Tasks ManagementTrack and manage various strategic initiatives, key tasks, and requests in a systematic manner (strategic Initiatives and tasks may come from Strategic Planning reviews, Top Management meetings, team workshops, etc.)Collaborate across cross-functional Samsung teams to track down key tasks and activities and provide periodic and ad hoc updates on the progress.Organize and provide progress visibility to key stakeholders proactivelyCross-functional Project / Process Management: Lead coordination and operation of cross-functional initiatives and projects to address specific business needs (e.g., Upgrade and Switching Innovation workshop)Develop key narratives and build project plans to organize, track, and manage the projects throughout the yearConduct post-mortems to enhance the project outcome in the futureStrategic Business Operations:Lead the development of weekly integrated operations reports that create a clear analysis and narrative of how the Mobile division performs across sales, marketing, SCM, financial, and operational views, and also provides critical market/competitive insights that inform the organization for strategic changes. Lead weekly, monthly, and quarterly business review meetings (WBR/MBR/QBR) to address key business and operational issues and resolve business decisions.Lead top executive management workshops and business reviews to continue alignment of key business priorities and strategies.Manage, coordinate, and communicate division-wide KPI’s and MBOs with key executive stakeholders.Scan key macro US market trends and update top management of the key issue.sSkills and QualificationsMinimum QualificationsBachelor’s Degree in Supply Chain, Business, Economics, Finance, Engineering, or similar14+ years of experience in Supply Chain, Demand Planning & Forecasting, Inventory Management, Business Planning, and Operations (S&OP)Proficiency in the Korean language is mandatory10+ years People Management experience, including executive experience leading managers across multiple departments and functionsExperience navigating large, Fortune 500 matrix organizationsExcellent written and verbal communication skillsAbility to make decisions, to give direction, and to measure individual/team performancePreferred QualificationsMBA and 12+ years of relevant experienceGlobal work experience#LI-RL1Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. 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