Position SummaryThe Team:The Service Partnership Group focuses on furthering Samsung's strategic aims and maximize revenue through strong partnerships that bring user experiences to life across our suite of Mobile and TV devices. With our portfolio of tech, media, and streaming service partnerships, we drive best in class terms to yield high profitability, serve as partner and Samsung advocates to increase innovative product and feature adoption, and collaborate with our worldwide offices to construct new, differentiated experiences for our customers. This relentless focus on excellence has solidified Samsung's position as a global leader, maintaining its #1 ranking in Smart TVs for 19 consecutive years and in Smart Phones worldwide.Position Overview:We are seeking a highly organized, detail-oriented Senior PMO to join our Service Partnership Group. In this role, you will be responsible for tracking, monitoring, and reporting on the adoption of key product features across major streaming applications for our platform. This role will drive efficiencies and transform project tracking workflows across the global Samsung organization for internal executive and key department initiatives. You will collaborate closely with Product Managers, Technical Account Managers, Business Development, Partner Managers and other stakeholders to ensure our most important ideas, projects, and features are presented, launched, and tracked successfully.Role and ResponsibilitiesKey Responsibilities:Maintain and continuously improve trackers to monitor product feature adoption across media services/apps and leadership initiative progressConsolidate and interpret adoption/project metrics, highlighting trends, risks, and opportunities.Partner with global cross-functional teams to gather updates, escalate risks, remove blockers, and ensure alignment on prioritiesProactively drive high-priority initiatives forward with minimal direction, ensuring tight deadlines are metCreate and manage clear, concise reports, dashboards, and web pages to communicate progress to Samsung leadershipIdentify and recommend process improvements for product adoption tracking and reportingServe as the organization backbone for key team, leadership, and product adoption initiatives, ensuring details are accurate and up-to-dateSkills and QualificationsQualifications:Bachelor’s Degree from an accredited college8+ years of project management, PMO, or similar experience in a media, entertainment, or technology environmentProject management certification preferred (ex: Six Sigma, PMP, etc.)Proven ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environmentStrong organizational skills and obsessive attention to detailDemonstrated experience proactively advancing high-priority projects with minimal oversightExcellent written and verbal communication skillsProficiency with project management tools (ex: Jira, Salesforce, Airtable) and data visualization platformsComfortable working with data sets to extract meaningful insightsCompensation for this role, for candidates based in New York City, NY, is expected to be between $165,000 ~ $190,000. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.#LI-DNI* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. 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