Account Manager at Sanford Health - Sioux Falls, South Dakota

Role Overview

As an Account Manager at Sanford Health in Sioux Falls, South Dakota, you will play a pivotal role in managing and nurturing relationships with our broker partners and employer groups. Your primary focus will be on ensuring a seamless and exceptional experience throughout the enrollment and renewal lifecycle. This position requires a proactive and organized individual who can effectively manage post-sale activities, ensuring accurate onboarding, smooth annual renewals, and ongoing support. The ideal candidate will thrive in a fast-paced environment, possess excellent problem-solving skills, and excel at building trusted relationships with both brokers and clients.

Day in the Life

Your day-to-day activities as an Account Manager will be diverse and dynamic. You will be responsible for:

• Developing and executing strategic retention and growth plans for assigned employer clients, along with individual and Medicare lines of business.
• Managing client relationships, acting as the main point of contact for any inquiries or issues.
• Conducting regular meetings with clients and brokers to review performance, address concerns, and identify opportunities for improvement.
• Collaborating with internal teams, such as underwriting, claims, and customer service, to resolve client issues promptly and efficiently.
• Preparing and delivering presentations to clients and brokers, showcasing Sanford Health's offerings and value proposition.
• Analyzing data and reports to identify trends and insights that can inform retention and growth strategies.
• Ensuring compliance with all regulatory requirements and internal policies.
• Managing the renewal process for assigned accounts, including preparing renewal proposals and negotiating terms.
• Staying up-to-date on industry trends and competitor activities.
• Identifying and pursuing opportunities to cross-sell and up-sell Sanford Health's products and services.
• Participating in sales team meetings and training sessions.
• Maintaining accurate records of all client interactions and activities in the CRM system.

Why Sioux Falls, South Dakota?

Sioux Falls offers a unique blend of small-town charm and big-city amenities. The city boasts a thriving job market, affordable cost of living, and a high quality of life. Residents enjoy access to excellent schools, healthcare facilities, and recreational opportunities. The city's vibrant downtown area features a variety of restaurants, shops, and cultural attractions. Outdoor enthusiasts can explore the city's numerous parks, trails, and lakes. Sioux Falls is also conveniently located near several major cities, making it easy to travel for business or leisure.

Career Path

Sanford Health is committed to providing employees with opportunities for professional growth and advancement. The Account Manager role can serve as a stepping stone to various leadership positions within the organization. Potential career paths include:

• Senior Account Manager
• Account Executive
• Team Lead
• Sales Manager
• Director of Sales

Sanford Health also offers a variety of training and development programs to help employees enhance their skills and knowledge.

Salary & Benefits

The estimated salary range for the Account Manager position in Sioux Falls, South Dakota is $60,000 to $90,000 per year. The actual salary will depend on the candidate's experience, qualifications, and performance. In addition to a competitive salary, Sanford Health offers a comprehensive benefits package, including:

• Comprehensive health insurance coverage
• Dental and vision insurance plans
• Paid time off (PTO) for vacation, sick leave, and holidays
• 401(k) retirement savings plan with employer matching
• Life insurance and disability benefits
• Employee assistance program (EAP) for confidential counseling and support
• Wellness programs and resources to promote employee health
• Professional development opportunities and training programs
• Tuition reimbursement for continuing education
• Employee discounts on Sanford Health services and products
• Flexible spending accounts (FSA) for healthcare and dependent care expenses

Sanford Culture

Sanford Health is committed to creating a supportive and inclusive work environment where all employees feel valued and respected. The organization is guided by its core values of integrity, excellence, innovation, respect, and compassion. Sanford Health is also dedicated to giving back to the community through various charitable initiatives and volunteer programs.

How to Apply

Interested candidates are encouraged to apply online through the Sanford Health careers website. Please submit a resume and cover letter highlighting your relevant experience and qualifications.

FAQ

1. What are the key responsibilities of an Account Manager?

   The Account Manager is responsible for developing and executing strategic retention and growth plans for assigned employer clients, managing client relationships, and ensuring high customer satisfaction.

2. What qualifications are required for this role?

   An Associate degree in a business or related field is required. A Bachelor’s degree in business or related field is preferred. Experience in delivering client-focused solutions based on customer needs is also required. A health insurance license is required within 3 months of hire.

3. What is the salary range for this position?

   The estimated salary range for the Account Manager position in Sioux Falls, South Dakota is $60,000 to $90,000 per year.

4. What benefits does Sanford Health offer?

   Sanford Health offers a comprehensive benefits package, including health insurance, dental and vision insurance, paid time off, a 401(k) retirement savings plan, and more.

5. What is the company culture like at Sanford Health?

   Sanford Health is committed to creating a supportive and inclusive work environment where all employees feel valued and respected.

6. What opportunities are there for career advancement?

   Sanford Health is committed to providing employees with opportunities for professional growth and advancement. The Account Manager role can serve as a stepping stone to various leadership positions within the organization.

7. Is travel required for this position?

   Yes, the role may require some overnight and/or weekend travel (approximately 10%).

8. What is the work schedule for this position?

   The work schedule is typically 8-hour day shifts, with 40 scheduled weekly hours.

9. What kind of training will I receive?

   Sanford Health offers a variety of training and development programs to help employees enhance their skills and knowledge.

10. How do I apply for this position?

    Interested candidates are encouraged to apply online through the Sanford Health careers website. Please submit a resume and cover letter highlighting your relevant experience and qualifications.