## Sanford Health: Applications Support Analyst - Post Acute in Sioux Falls, South Dakota Are you a detail-oriented problem-solver with a passion for healthcare technology? Sanford Health is seeking a talented Applications Support Analyst to join our Post Acute team in Sioux Falls, South Dakota. This role offers an exciting opportunity to contribute to a leading healthcare system while utilizing your analytical and technical skills to support critical applications. ### Role Overview As an Applications Support Analyst, you will be responsible for providing technical support for healthcare information systems and applications used within our Post Acute care facilities. Your primary focus will be on resolving incidents, fulfilling service requests, and ensuring the smooth operation of these vital systems. You will work closely with other IT professionals, healthcare providers, and end-users to identify and address technical issues, implement workflow improvements, and maintain comprehensive training documentation. ### A Day in the Life Here’s a glimpse into what a typical day might look like for you: * **Morning:** Start your day by reviewing incoming support tickets and prioritizing tasks based on urgency and impact. You might troubleshoot a software issue preventing a nurse from accessing patient records or assist a therapist with a technical problem related to their documentation system. * **Mid-day:** You could be involved in creating or updating training materials for a new application feature. Alternatively, you might participate in a team meeting to discuss potential workflow enhancements or collaborate with a vendor to resolve a complex technical issue. * **Afternoon:** Your afternoon might involve analyzing data to identify trends in support requests, creating reports to track system performance, or conducting training sessions for end-users on new software releases. ### Why Sioux Falls, South Dakota? Sioux Falls offers a unique blend of small-town charm and big-city amenities. Here are a few reasons why you might love living and working in Sioux Falls: * **Affordable Living:** Enjoy a lower cost of living compared to many other cities in the United States, making your salary stretch further. * **Thriving Economy:** Sioux Falls boasts a strong and diverse economy with ample job opportunities in healthcare, finance, and technology. * **Excellent Schools:** The city is home to top-rated public and private schools, making it an ideal place to raise a family. * **Outdoor Recreation:** Explore the beautiful natural surroundings with numerous parks, bike trails, and recreational areas. * **Arts and Culture:** Immerse yourself in a vibrant arts and culture scene with museums, theaters, and live music venues. * **Friendly Community:** Experience the warmth and hospitality of a close-knit community where people genuinely care about each other. ### Career Path Sanford Health is committed to providing employees with opportunities for professional growth and advancement. The Applications Support Analyst role can serve as a stepping stone to various career paths within the IT department, such as: * **Senior Applications Support Analyst:** Take on more complex technical challenges and mentor junior team members. * **Systems Analyst:** Focus on analyzing business requirements and designing IT solutions. * **Project Manager:** Lead IT projects from initiation to completion. * **IT Manager:** Oversee a team of IT professionals and manage IT operations. ### Salary and Benefits While the exact salary for this position may vary based on experience and qualifications, you can expect a competitive compensation package. The estimated salary range for an Applications Support Analyst in Sioux Falls, South Dakota is $52,000 to $85,000 per year. In addition to a competitive salary, Sanford Health offers a comprehensive benefits package, including: * **Health Insurance:** Comprehensive medical, dental, and vision coverage. * **Paid Time Off:** Generous paid time off for vacation, sick leave, and holidays. * **Retirement Plan:** 401(k) or 403(b) plan with employer matching contributions. * **Tuition Reimbursement:** Financial assistance for continuing education and professional development. * **Employee Discounts:** Discounts on Sanford Health services and products. ### Sanford Health Culture Sanford Health is committed to creating a positive and supportive work environment for all employees. We value teamwork, innovation, and a patient-centered approach to care. Our employees are passionate about making a difference in the lives of others and are dedicated to providing the highest quality of care. ### How to Apply If you are interested in joining the Sanford Health family and contributing to our mission of health and healing, we encourage you to apply online. Simply click on the “Apply Now” button and follow the instructions to submit your application. ### Frequently Asked Questions (FAQ) 1. **What are the required qualifications for this position?** A Bachelor's degree in Information Technology, Healthcare, Business, or a related field is required. One year of relevant experience in application support, hardware, or interface is preferred. 2. **What skills are essential for success in this role?** Strong analytical and problem-solving skills, excellent communication and interpersonal skills, and proficiency in Microsoft Office Suite are essential. 3. **What is the work schedule for this position?** This is a full-time position with a schedule of 40 hours per week, typically Monday through Friday during daytime hours. 4. **What opportunities are there for professional development?** Sanford Health offers tuition reimbursement, professional development programs, and opportunities to attend conferences and workshops. 5. **What is the dress code?** The dress code is business casual. 6. **Is this a union position?** No, this is not a union position. 7. **What is the interview process like?** The interview process typically involves a phone screening followed by one or more in-person interviews with the hiring manager and other team members. 8. **Does Sanford Health offer relocation assistance?** Relocation assistance may be available for qualified candidates. 9. **What is the company culture like at Sanford Health?** Sanford Health fosters a collaborative and supportive work environment where employees are valued and encouraged to grow. 10. **How does Sanford Health support employee well-being?** Sanford Health offers a variety of wellness programs and resources to support employee physical, mental, and financial well-being. We look forward to receiving your application!