Dispatcher/Communication Specialist Careers at Sanford Health - Sioux Falls, South Dakota | Apply Now!
Sanford Health
Dispatcher/Communication Specialist Careers at Sanford Health - Sioux Falls, South Dakota | Apply Now!
Job Description
Dispatcher/Communication Specialist at Sanford Health - Sioux Falls, SD
Role Overview
Sanford Health is seeking a dedicated and skilled Dispatcher/Communication Specialist to join our AirMed team in Sioux Falls, South Dakota. In this vital role, you will be responsible for receiving and coordinating requests for air and ground medical transport, ensuring that patients receive timely and appropriate care. You will work in a fast-paced, high-stress environment, requiring excellent communication, multitasking, and problem-solving skills.
A Day in the Life
As a Dispatcher/Communication Specialist, your day will be filled with a variety of tasks, including:
- Answering incoming calls and gathering critical information about medical emergencies.
- Dispatching appropriate aircraft and flight teams based on the patient's condition and location.
- Communicating with referring and accepting hospitals and agencies to coordinate transport logistics.
- Monitoring the progress of flights and providing updates to relevant parties.
- Maintaining accurate records of all transport requests and activities.
- Working closely with pilots, One-Call nurses, and other members of the healthcare team.
Why Sioux Falls, South Dakota?
Sioux Falls is a vibrant and growing city with a high quality of life. It offers a blend of big-city amenities and small-town charm, with a thriving arts and culture scene, excellent schools, and affordable housing. The city is also home to a number of major employers, including Sanford Health, providing ample career opportunities for you and your family.
Beyond the professional opportunities, Sioux Falls offers an abundance of recreational activities. Enjoy the beauty of the Great Plains with hiking, biking, and fishing at nearby state parks and lakes. Experience the vibrant downtown area with its unique shops, restaurants, and entertainment venues. Sioux Falls provides a welcoming and supportive community for individuals and families alike.
Career Path
Sanford Health is committed to providing its employees with opportunities for growth and advancement. As a Dispatcher/Communication Specialist, you can advance your career by:
- Becoming a lead dispatcher or supervisor.
- Specializing in a particular area of dispatch, such as air transport or ground transport.
- Pursuing additional education or training in emergency medical services or healthcare administration.
- Transitioning into a related role within the Sanford Health system.
Salary & Benefits
The estimated salary range for this position is $35,000 to $55,000 per year, depending on experience and qualifications. Sanford Health also offers a comprehensive benefits package, including:
- Health insurance (medical, dental, vision)
- Paid time off (vacation, sick leave, holidays)
- Retirement plan with employer matching
- Life insurance
- Disability insurance
- Employee assistance program (EAP)
- Tuition reimbursement
- Wellness programs
Sanford Health Culture
Sanford Health is committed to creating a positive and supportive work environment for its employees. We value teamwork, collaboration, and respect. We are also committed to providing our employees with opportunities for growth and development.
How to Apply
To apply for this position, please submit your resume and cover letter online through the Sanford Health careers website. Be sure to highlight your relevant skills and experience, and explain why you are interested in working for Sanford Health.
FAQ
- What are the essential skills for a Dispatcher/Communication Specialist at Sanford Health?
- What qualifications are required for this role?
- What are the typical responsibilities of a Dispatcher/Communication Specialist?
- What benefits does Sanford Health offer?
- What is the career path for this position?
- What is the work environment like at Sanford Health?
- How do I apply for the Dispatcher/Communication Specialist position?
- What is the salary range for this position?
- What is the weekend rotation schedule for this position?
- How many hours will I work per week?
Key skills include dispatching, communication, multitasking, data entry, radio communication, map reading, and proficiency in Computer-Aided Dispatch (CAD) software.
A high school diploma or equivalent is required. Formal knowledge of Emergency Medical Services (EMS) principles or relevant dispatch experience is helpful but not mandatory.
Responsibilities involve coordinating medical transport requests, dispatching teams, communicating with hospitals, tracking flights, and maintaining accurate records.
Sanford Health provides comprehensive health insurance, paid time off, retirement plans, life insurance, disability insurance, and other employee benefits.
Career advancement opportunities include becoming a lead dispatcher, specializing in transport types, or pursuing further education in related fields.
Sanford Health fosters a positive and supportive environment valuing teamwork, collaboration, and professional development.
Apply online through the Sanford Health careers website by submitting your resume and cover letter.
The estimated salary range is $35,000 to $55,000 per year, dependent on experience and qualifications.
The weekend rotation involves working one weekend (Fri, Sat, Sun), having one weekend off, working another weekend, and then having two weekends off.
You will work 72 hours in a 2-week pay period, typically working 36 hours per week.
Locations
- Sioux Falls, South Dakota, United States
Salary
38,500 - 60,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Dispatchingintermediate
- Communicationintermediate
- Multitaskingintermediate
- Data Entryintermediate
- Radio Communicationintermediate
- Map Readingintermediate
- Computer-Aided Dispatch (CAD)intermediate
- Emergency Medical Services (EMS)intermediate
- Stress Managementintermediate
- Teamworkintermediate
- Customer Serviceintermediate
- Typingintermediate
- Quality Improvement (QI)intermediate
- Documentationintermediate
- Critical Thinkingintermediate
- Active Listeningintermediate
- Problem Solvingintermediate
- Adaptabilityintermediate
- Time Managementintermediate
Required Qualifications
- High school diploma or equivalent required (experience)
- Formal knowledge and training of Emergency Medical Services (EMS) principles, practices, and techniques or relevant dispatch experience is helpful (experience)
- Ability to multitask and be detail-oriented (experience)
- Ability to handle high-stress situations calmly and effectively (experience)
- Proficiency in using radios and other communication forms (experience)
- Ability to work with a diverse population (experience)
- Proficiency in data entry using computers (experience)
- Ability to interpret small-scale maps and information from a computer screen (experience)
- Ability to operate computer software for flight documentation (experience)
- Strong radio communication skills (experience)
- Ability to maintain confidentiality of sensitive materials (experience)
- Willingness to work varied shifts, including overtime, call, backup call, nights, days, weekends, and holidays (experience)
- Commitment to attending training classes to maintain certifications and stay updated on new developments (experience)
Responsibilities
- Receiving and coordinating requests for air and ground medical transport
- Dispatching appropriate aircraft and flight teams
- Communicating with referring and accepting hospitals/agencies
- Flight following aircraft
- Map reading and providing directions
- Data entry using Computer-Aided Dispatch (CAD) software
- Working effectively in a high-stress and fast-paced environment
- Collaborating with flight teams, pilots, One-Call nurses, and administration
- Collecting vital information from callers to determine the severity of the situation
- Typing details of calls into computers with speed and accuracy
- Using radios and other forms of communication effectively
- Performing data entry, compiling QI data, and typing other documentation as assigned
- Maintaining access to, and security of, highly sensitive materials
- Operating computer software necessary to document flights
- Maintaining a sense of pride and ownership for the program
- Attending training classes to maintain certifications and licensure
Benefits
- general: Comprehensive health insurance (medical, dental, vision)
- general: Paid time off (vacation, sick leave, holidays)
- general: Retirement plan with employer matching
- general: Life insurance
- general: Disability insurance
- general: Employee assistance program (EAP)
- general: Tuition reimbursement
- general: Professional development opportunities
- general: Wellness programs
- general: Employee discounts
- general: Flexible spending accounts (FSA)
- general: Health savings accounts (HSA)
- general: Relocation assistance (if applicable)
- general: Competitive salary and benefits package
- general: Opportunities for advancement within the Sanford Health system
- general: A supportive and collaborative work environment
- general: Making a difference in the lives of patients and their families
Tags & Categories
Answer 10 quick questions to check your fit for Dispatcher/Communication Specialist Careers at Sanford Health - Sioux Falls, South Dakota | Apply Now! @ Sanford Health.
Related Books and Jobs
Dispatcher/Communication Specialist Careers at Sanford Health - Sioux Falls, South Dakota | Apply Now!
Sanford Health
Dispatcher/Communication Specialist Careers at Sanford Health - Sioux Falls, South Dakota | Apply Now!
Job Description
Dispatcher/Communication Specialist at Sanford Health - Sioux Falls, SD
Role Overview
Sanford Health is seeking a dedicated and skilled Dispatcher/Communication Specialist to join our AirMed team in Sioux Falls, South Dakota. In this vital role, you will be responsible for receiving and coordinating requests for air and ground medical transport, ensuring that patients receive timely and appropriate care. You will work in a fast-paced, high-stress environment, requiring excellent communication, multitasking, and problem-solving skills.
A Day in the Life
As a Dispatcher/Communication Specialist, your day will be filled with a variety of tasks, including:
- Answering incoming calls and gathering critical information about medical emergencies.
- Dispatching appropriate aircraft and flight teams based on the patient's condition and location.
- Communicating with referring and accepting hospitals and agencies to coordinate transport logistics.
- Monitoring the progress of flights and providing updates to relevant parties.
- Maintaining accurate records of all transport requests and activities.
- Working closely with pilots, One-Call nurses, and other members of the healthcare team.
Why Sioux Falls, South Dakota?
Sioux Falls is a vibrant and growing city with a high quality of life. It offers a blend of big-city amenities and small-town charm, with a thriving arts and culture scene, excellent schools, and affordable housing. The city is also home to a number of major employers, including Sanford Health, providing ample career opportunities for you and your family.
Beyond the professional opportunities, Sioux Falls offers an abundance of recreational activities. Enjoy the beauty of the Great Plains with hiking, biking, and fishing at nearby state parks and lakes. Experience the vibrant downtown area with its unique shops, restaurants, and entertainment venues. Sioux Falls provides a welcoming and supportive community for individuals and families alike.
Career Path
Sanford Health is committed to providing its employees with opportunities for growth and advancement. As a Dispatcher/Communication Specialist, you can advance your career by:
- Becoming a lead dispatcher or supervisor.
- Specializing in a particular area of dispatch, such as air transport or ground transport.
- Pursuing additional education or training in emergency medical services or healthcare administration.
- Transitioning into a related role within the Sanford Health system.
Salary & Benefits
The estimated salary range for this position is $35,000 to $55,000 per year, depending on experience and qualifications. Sanford Health also offers a comprehensive benefits package, including:
- Health insurance (medical, dental, vision)
- Paid time off (vacation, sick leave, holidays)
- Retirement plan with employer matching
- Life insurance
- Disability insurance
- Employee assistance program (EAP)
- Tuition reimbursement
- Wellness programs
Sanford Health Culture
Sanford Health is committed to creating a positive and supportive work environment for its employees. We value teamwork, collaboration, and respect. We are also committed to providing our employees with opportunities for growth and development.
How to Apply
To apply for this position, please submit your resume and cover letter online through the Sanford Health careers website. Be sure to highlight your relevant skills and experience, and explain why you are interested in working for Sanford Health.
FAQ
- What are the essential skills for a Dispatcher/Communication Specialist at Sanford Health?
- What qualifications are required for this role?
- What are the typical responsibilities of a Dispatcher/Communication Specialist?
- What benefits does Sanford Health offer?
- What is the career path for this position?
- What is the work environment like at Sanford Health?
- How do I apply for the Dispatcher/Communication Specialist position?
- What is the salary range for this position?
- What is the weekend rotation schedule for this position?
- How many hours will I work per week?
Key skills include dispatching, communication, multitasking, data entry, radio communication, map reading, and proficiency in Computer-Aided Dispatch (CAD) software.
A high school diploma or equivalent is required. Formal knowledge of Emergency Medical Services (EMS) principles or relevant dispatch experience is helpful but not mandatory.
Responsibilities involve coordinating medical transport requests, dispatching teams, communicating with hospitals, tracking flights, and maintaining accurate records.
Sanford Health provides comprehensive health insurance, paid time off, retirement plans, life insurance, disability insurance, and other employee benefits.
Career advancement opportunities include becoming a lead dispatcher, specializing in transport types, or pursuing further education in related fields.
Sanford Health fosters a positive and supportive environment valuing teamwork, collaboration, and professional development.
Apply online through the Sanford Health careers website by submitting your resume and cover letter.
The estimated salary range is $35,000 to $55,000 per year, dependent on experience and qualifications.
The weekend rotation involves working one weekend (Fri, Sat, Sun), having one weekend off, working another weekend, and then having two weekends off.
You will work 72 hours in a 2-week pay period, typically working 36 hours per week.
Locations
- Sioux Falls, South Dakota, United States
Salary
38,500 - 60,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Dispatchingintermediate
- Communicationintermediate
- Multitaskingintermediate
- Data Entryintermediate
- Radio Communicationintermediate
- Map Readingintermediate
- Computer-Aided Dispatch (CAD)intermediate
- Emergency Medical Services (EMS)intermediate
- Stress Managementintermediate
- Teamworkintermediate
- Customer Serviceintermediate
- Typingintermediate
- Quality Improvement (QI)intermediate
- Documentationintermediate
- Critical Thinkingintermediate
- Active Listeningintermediate
- Problem Solvingintermediate
- Adaptabilityintermediate
- Time Managementintermediate
Required Qualifications
- High school diploma or equivalent required (experience)
- Formal knowledge and training of Emergency Medical Services (EMS) principles, practices, and techniques or relevant dispatch experience is helpful (experience)
- Ability to multitask and be detail-oriented (experience)
- Ability to handle high-stress situations calmly and effectively (experience)
- Proficiency in using radios and other communication forms (experience)
- Ability to work with a diverse population (experience)
- Proficiency in data entry using computers (experience)
- Ability to interpret small-scale maps and information from a computer screen (experience)
- Ability to operate computer software for flight documentation (experience)
- Strong radio communication skills (experience)
- Ability to maintain confidentiality of sensitive materials (experience)
- Willingness to work varied shifts, including overtime, call, backup call, nights, days, weekends, and holidays (experience)
- Commitment to attending training classes to maintain certifications and stay updated on new developments (experience)
Responsibilities
- Receiving and coordinating requests for air and ground medical transport
- Dispatching appropriate aircraft and flight teams
- Communicating with referring and accepting hospitals/agencies
- Flight following aircraft
- Map reading and providing directions
- Data entry using Computer-Aided Dispatch (CAD) software
- Working effectively in a high-stress and fast-paced environment
- Collaborating with flight teams, pilots, One-Call nurses, and administration
- Collecting vital information from callers to determine the severity of the situation
- Typing details of calls into computers with speed and accuracy
- Using radios and other forms of communication effectively
- Performing data entry, compiling QI data, and typing other documentation as assigned
- Maintaining access to, and security of, highly sensitive materials
- Operating computer software necessary to document flights
- Maintaining a sense of pride and ownership for the program
- Attending training classes to maintain certifications and licensure
Benefits
- general: Comprehensive health insurance (medical, dental, vision)
- general: Paid time off (vacation, sick leave, holidays)
- general: Retirement plan with employer matching
- general: Life insurance
- general: Disability insurance
- general: Employee assistance program (EAP)
- general: Tuition reimbursement
- general: Professional development opportunities
- general: Wellness programs
- general: Employee discounts
- general: Flexible spending accounts (FSA)
- general: Health savings accounts (HSA)
- general: Relocation assistance (if applicable)
- general: Competitive salary and benefits package
- general: Opportunities for advancement within the Sanford Health system
- general: A supportive and collaborative work environment
- general: Making a difference in the lives of patients and their families
Tags & Categories
Answer 10 quick questions to check your fit for Dispatcher/Communication Specialist Careers at Sanford Health - Sioux Falls, South Dakota | Apply Now! @ Sanford Health.
Related Books and Jobs