Durable Medical Equipment Specialist at Sanford Health: Join Our Fargo Team

Are you a detail-oriented and compassionate individual with a passion for helping others? Do you have experience in the durable medical equipment (DME) industry and a desire to work for a leading healthcare organization? If so, Sanford Health in Fargo, North Dakota, is looking for a Durable Medical Equipment Specialist to join our dedicated team.

Role Overview

As a Durable Medical Equipment Specialist, you will play a crucial role in providing patients with the medical equipment and supplies they need to improve their quality of life. You will be the first point of contact for patients, referral sources, and clinicians, facilitating the ordering, delivery, and setup of DME products. Your expertise and excellent customer service skills will ensure patient satisfaction and optimize revenue for Sanford Health.

A Day in the Life

Here’s a glimpse into a typical day as a Durable Medical Equipment Specialist:

• Patient Interaction: You’ll interact with patients in person, over the phone, and via email, addressing their inquiries, processing orders, and providing education on DME products.
• Order Processing: You’ll gather necessary documentation, obtain prior authorizations, and accurately input patient information into the computer system.
• Product Selection: You’ll assist patients in selecting the appropriate DME products based on their medical needs and insurance coverage.
• Patient Education: You’ll educate patients on the proper use, care, and maintenance of their DME equipment.
• Billing and Reimbursement: You’ll maintain a working knowledge of billing, documentation, and reimbursement guidelines.
• Inventory Management: You’ll assist in maintaining a clean, stocked, and sanitized store.

Why Fargo, North Dakota?

Fargo, North Dakota, offers a unique blend of small-town charm and big-city amenities. With a thriving economy, affordable cost of living, and a strong sense of community, Fargo is an excellent place to live and work.

• Affordable Living: Enjoy a lower cost of living compared to many other cities in the United States.
• Strong Job Market: Fargo boasts a diverse and growing job market, with opportunities in healthcare, technology, and agriculture.
• Excellent Schools: The city is home to top-rated schools and universities.
• Outdoor Recreation: Take advantage of the many outdoor recreational opportunities, including parks, lakes, and trails.
• Arts and Culture: Experience a vibrant arts and culture scene, with museums, theaters, and music venues.

Career Path

Sanford Health is committed to providing employees with opportunities for growth and advancement. As a Durable Medical Equipment Specialist, you can advance your career by taking on leadership roles, specializing in a particular area of DME, or pursuing further education in healthcare administration.

Salary and Benefits

Sanford Health offers a competitive salary and a comprehensive benefits package to attract and retain top talent. The salary range for this position is estimated to be between $35,000 and $55,000 per year, depending on experience and qualifications. The benefits package includes:

• Health insurance (medical, dental, vision)
• Paid time off (PTO) and holidays
• Retirement plan (401k) with employer match
• Life insurance
• Disability insurance
• Employee assistance program (EAP)
• Tuition reimbursement
• Employee discounts

Sanford Health Culture

At Sanford Health, we are committed to providing compassionate care and improving the health and well-being of our patients and communities. We foster a culture of teamwork, respect, and innovation. We value our employees and provide them with opportunities to grow and develop their skills.

How to Apply

If you are interested in joining the Sanford Health team as a Durable Medical Equipment Specialist, please apply online through our careers website. Be sure to submit your resume and cover letter, highlighting your relevant experience and qualifications.

FAQ

1. What are the essential qualifications for this position?

   A high school diploma or equivalent, strong computer skills, and basic knowledge of the medical field are required. Prior experience in home medical equipment is preferred.

2. What are the primary responsibilities of a Durable Medical Equipment Specialist?

   The primary responsibilities include providing customer service, processing orders, educating patients, and maintaining inventory.

3. What is the salary range for this position?

   The salary range is estimated to be between $35,000 and $55,000 per year, depending on experience and qualifications.

4. What benefits does Sanford Health offer?

   Sanford Health offers a comprehensive benefits package, including health insurance, paid time off, retirement plan, and tuition reimbursement.

5. What is the work environment like at Sanford Health?

   Sanford Health fosters a culture of teamwork, respect, and innovation.

6. What opportunities are there for career advancement?

   There are opportunities to advance your career by taking on leadership roles, specializing in a particular area of DME, or pursuing further education.

7. Is prior experience in the DME field required?

   Prior experience in the DME field is preferred but not always required. We are willing to train the right candidate who possesses the necessary skills and qualifications.

8. What type of training is provided for this position?

   Sanford Health provides comprehensive training on DME products, billing procedures, and customer service techniques.

9. What is the dress code for this position?

   The dress code is business casual.

10. What are the working hours for this position?

    The position is typically 40 hours per week during standard business hours, with possible on-call requirements.