High-CTR: Receptionist Careers at Sanford Health - Rapid City, South Dakota | Apply Now!
Sanford Health
High-CTR: Receptionist Careers at Sanford Health - Rapid City, South Dakota | Apply Now!
Job Description
Receptionist at Sanford Health: Your Gateway to a Rewarding Career in Rapid City, South Dakota
Are you a friendly, organized, and detail-oriented individual with a passion for helping others? Do you thrive in a fast-paced environment and enjoy being the first point of contact for patients and visitors? If so, a Receptionist position at Sanford Health in Rapid City, South Dakota, might be the perfect opportunity for you!
Role Overview
As a Receptionist at Sanford Health, you will play a crucial role in creating a positive and welcoming experience for everyone who enters our facility. You will be responsible for greeting patients, visitors, and staff, directing them to their destinations, answering inquiries, and providing general information about our services. Your exceptional communication and customer service skills will be essential in ensuring a smooth and efficient flow of operations.
A Day in the Life of a Receptionist
Here’s a glimpse into the daily tasks and responsibilities you can expect as a Receptionist at Sanford Health:
- Warmly Greet and Assist: Welcome patients, visitors, and staff with a smile and provide them with the assistance they need.
- Manage Inquiries: Answer phone calls and emails, providing accurate information and directing inquiries to the appropriate department or personnel.
- Schedule Appointments: Efficiently manage appointment schedules, ensuring accurate booking and minimizing wait times.
- Maintain Records: Update patient information and maintain accurate records, adhering to HIPAA guidelines and confidentiality protocols.
- Organize and Maintain: Keep the reception area tidy and organized, ensuring a professional and welcoming environment.
- Handle Mail and Deliveries: Sort and distribute mail and deliveries promptly and accurately.
- Provide Administrative Support: Assist with various administrative tasks, such as data entry, photocopying, and filing.
- Emergency Response: Respond to emergency situations calmly and efficiently, following established protocols and safety procedures.
Why Rapid City, South Dakota?
Rapid City offers a unique blend of small-town charm and big-city amenities. Nestled in the foothills of the Black Hills, it boasts stunning natural beauty and a wide range of outdoor activities. Here are just a few reasons why you'll love living and working in Rapid City:
- Outdoor Adventures: Explore the Black Hills National Forest, hike to iconic landmarks like Mount Rushmore, or enjoy fishing and boating on nearby lakes.
- Affordable Living: Enjoy a lower cost of living compared to many other cities in the United States, making it easier to achieve your financial goals.
- Family-Friendly Community: Rapid City offers excellent schools, parks, and recreational facilities, making it a great place to raise a family.
- Thriving Arts and Culture Scene: Discover local art galleries, museums, and theaters, showcasing the region's rich history and artistic talent.
- Friendly People: Experience the warmth and hospitality of the local community, where neighbors look out for each other and newcomers are welcomed with open arms.
Career Path for Receptionists at Sanford Health
Sanford Health is committed to providing its employees with opportunities for professional growth and advancement. As a Receptionist, you can pursue various career paths within the organization. Here are a few examples:
- Senior Receptionist: Take on additional responsibilities, such as training new employees and overseeing the reception area.
- Administrative Assistant: Provide comprehensive administrative support to a department or executive team.
- Patient Services Representative: Work directly with patients to coordinate their care and provide assistance with insurance and billing matters.
- Medical Secretary: Provide administrative and clerical support to physicians and other healthcare professionals.
- Healthcare Management: With further education and experience, you can advance into management roles within the healthcare system.
Salary and Benefits
The salary range for this Receptionist position is estimated between $30,000 to $42,000 annually. This range is based on experience, qualifications, and local market conditions. Sanford Health also offers a comprehensive benefits package, including:
- Health Insurance: Comprehensive medical, dental, and vision coverage.
- Paid Time Off: Generous PTO for vacation, sick leave, and holidays.
- Retirement Plan: 401(k) with employer matching contributions.
- Life Insurance: Company-paid life insurance and disability coverage.
- Employee Assistance Program: Confidential counseling and support services.
- Tuition Reimbursement: Opportunities for continuing education and professional development.
- Employee Discounts: Discounts on Sanford Health services and products.
Sanford Health Culture
Sanford Health is a not-for-profit health system dedicated to the work of health and healing. We pride ourselves on creating a supportive and collaborative work environment where employees feel valued and respected. We are committed to providing our patients with the highest quality care and improving the health and well-being of the communities we serve.
How to Apply
If you are ready to join the Sanford Health team and embark on a rewarding career as a Receptionist in Rapid City, South Dakota, we encourage you to apply online. Please submit your resume and cover letter, highlighting your skills and experience, and explaining why you are a good fit for this position.
Frequently Asked Questions (FAQ)
- What is the work schedule for this position?
The schedule is Monday through Thursday, 8:00am-4:00pm, totaling 32 hours per week. - Is this a union position?
No, this is not a union position. - What qualifications are required for this role?
A high school diploma or equivalent is preferred, along with at least one year of applicable experience. BLS certification may be required. - What are the main responsibilities of a Receptionist?
Greeting visitors, answering inquiries, scheduling appointments, and providing general administrative support. - What skills are essential for success in this role?
Excellent communication, customer service, organizational, and computer skills are crucial. - What opportunities for career advancement are available at Sanford Health?
Sanford Health offers various career paths, including Senior Receptionist, Administrative Assistant, and Patient Services Representative. - What benefits does Sanford Health offer its employees?
Comprehensive health insurance, paid time off, retirement plan, life insurance, and tuition reimbursement are among the benefits offered. - What is the culture like at Sanford Health?
Sanford Health fosters a supportive and collaborative work environment focused on providing high-quality patient care. - Where is the job located?
This position is located in Rapid City, South Dakota. - How can I request an accommodation for the online application process?
Call 1-877-673-0854 or email talent@sanfordhealth.org.
Locations
- Rapid City, South Dakota, United States
Salary
33,000 - 46,200 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceintermediate
- Communication Skillsintermediate
- Interpersonal Skillsintermediate
- Telephone Etiquetteintermediate
- Scheduling Appointmentsintermediate
- Data Entryintermediate
- Record Keepingintermediate
- Office Administrationintermediate
- Multi-taskingintermediate
- Problem Solvingintermediate
- Attention to Detailintermediate
- Time Managementintermediate
- Organizational Skillsintermediate
- Basic Computer Skillsintermediate
- HIPAA Complianceintermediate
- Patient Confidentialityintermediate
- Mail Handlingintermediate
- Courier Serviceintermediate
- Inventory Managementintermediate
- Reception Desk Managementintermediate
- Visitor Managementintermediate
- Electronic Health Records (EHR)intermediate
- Emergency Responseintermediate
- Basic Life Support (BLS)intermediate
Required Qualifications
- High school diploma or equivalent preferred. (experience)
- At least one year of applicable experience preferred. (experience)
- May require Basic Life Support (BLS) certification for certain locations and/or settings upon hire or obtained within 60 days of hire. (experience)
- Proven ability to communicate effectively with patients, visitors, and staff. (experience)
- Experience in a healthcare setting is a plus. (experience)
- Familiarity with medical terminology is beneficial. (experience)
- Strong organizational and multitasking abilities. (experience)
- Proficiency in basic computer applications, including Microsoft Office Suite. (experience)
- Ability to maintain patient confidentiality and adhere to HIPAA guidelines. (experience)
- Excellent interpersonal and customer service skills. (experience)
- Ability to work independently and as part of a team. (experience)
- Demonstrated ability to handle stressful situations calmly and professionally. (experience)
- Knowledge of facility layout and department locations. (experience)
- Ability to follow established procedures and protocols. (experience)
- Willingness to learn new skills and adapt to changing priorities. (experience)
Responsibilities
- Greet and welcome patients, visitors, and staff in a professional and courteous manner.
- Determine the purpose of each visit and direct or escort individuals to the appropriate destination.
- Answer inquiries and provide information about the facility, services, and staff.
- Schedule appointments and maintain appointment calendars accurately.
- Manage incoming calls and direct them to the appropriate department or individual.
- Collect, sort, and distribute mail, messages, and courier deliveries promptly.
- Maintain a clean and organized reception area.
- Assist with administrative tasks, such as data entry, filing, and photocopying.
- Verify patient information and update records as needed.
- Ensure compliance with patient confidentiality and HIPAA regulations.
- Monitor visitor access and maintain security protocols.
- Respond to emergency situations and follow established safety procedures.
- Assist with patient registration and check-in/check-out processes.
- Provide support to other departments as needed.
- Manage and maintain office supplies inventory.
- Process payments and handle basic financial transactions (if required).
- Collaborate with other healthcare professionals to ensure efficient patient care.
- Maintain a professional appearance and demeanor at all times.
Benefits
- general: Competitive salary commensurate with experience.
- general: Comprehensive health insurance plan (medical, dental, vision).
- general: Paid time off (PTO) for vacation, sick leave, and holidays.
- general: Retirement plan with employer matching contributions.
- general: Life insurance and disability coverage.
- general: Flexible spending accounts (FSA) or health savings accounts (HSA).
- general: Employee assistance program (EAP) for confidential counseling and support.
- general: Tuition reimbursement or assistance for continuing education.
- general: Professional development opportunities and training programs.
- general: Employee discounts on Sanford Health services and products.
- general: Wellness programs and resources to promote employee health and well-being.
- general: Opportunities for career advancement within the Sanford Health system.
- general: A supportive and collaborative work environment.
- general: Access to state-of-the-art facilities and technology.
- general: Employee recognition programs.
- general: Relocation assistance (if applicable).
- general: Short-term and Long-term Disability Insurance
Tags & Categories
Answer 10 quick questions to check your fit for High-CTR: Receptionist Careers at Sanford Health - Rapid City, South Dakota | Apply Now! @ Sanford Health.
Related Books and Jobs
High-CTR: Receptionist Careers at Sanford Health - Rapid City, South Dakota | Apply Now!
Sanford Health
High-CTR: Receptionist Careers at Sanford Health - Rapid City, South Dakota | Apply Now!
Job Description
Receptionist at Sanford Health: Your Gateway to a Rewarding Career in Rapid City, South Dakota
Are you a friendly, organized, and detail-oriented individual with a passion for helping others? Do you thrive in a fast-paced environment and enjoy being the first point of contact for patients and visitors? If so, a Receptionist position at Sanford Health in Rapid City, South Dakota, might be the perfect opportunity for you!
Role Overview
As a Receptionist at Sanford Health, you will play a crucial role in creating a positive and welcoming experience for everyone who enters our facility. You will be responsible for greeting patients, visitors, and staff, directing them to their destinations, answering inquiries, and providing general information about our services. Your exceptional communication and customer service skills will be essential in ensuring a smooth and efficient flow of operations.
A Day in the Life of a Receptionist
Here’s a glimpse into the daily tasks and responsibilities you can expect as a Receptionist at Sanford Health:
- Warmly Greet and Assist: Welcome patients, visitors, and staff with a smile and provide them with the assistance they need.
- Manage Inquiries: Answer phone calls and emails, providing accurate information and directing inquiries to the appropriate department or personnel.
- Schedule Appointments: Efficiently manage appointment schedules, ensuring accurate booking and minimizing wait times.
- Maintain Records: Update patient information and maintain accurate records, adhering to HIPAA guidelines and confidentiality protocols.
- Organize and Maintain: Keep the reception area tidy and organized, ensuring a professional and welcoming environment.
- Handle Mail and Deliveries: Sort and distribute mail and deliveries promptly and accurately.
- Provide Administrative Support: Assist with various administrative tasks, such as data entry, photocopying, and filing.
- Emergency Response: Respond to emergency situations calmly and efficiently, following established protocols and safety procedures.
Why Rapid City, South Dakota?
Rapid City offers a unique blend of small-town charm and big-city amenities. Nestled in the foothills of the Black Hills, it boasts stunning natural beauty and a wide range of outdoor activities. Here are just a few reasons why you'll love living and working in Rapid City:
- Outdoor Adventures: Explore the Black Hills National Forest, hike to iconic landmarks like Mount Rushmore, or enjoy fishing and boating on nearby lakes.
- Affordable Living: Enjoy a lower cost of living compared to many other cities in the United States, making it easier to achieve your financial goals.
- Family-Friendly Community: Rapid City offers excellent schools, parks, and recreational facilities, making it a great place to raise a family.
- Thriving Arts and Culture Scene: Discover local art galleries, museums, and theaters, showcasing the region's rich history and artistic talent.
- Friendly People: Experience the warmth and hospitality of the local community, where neighbors look out for each other and newcomers are welcomed with open arms.
Career Path for Receptionists at Sanford Health
Sanford Health is committed to providing its employees with opportunities for professional growth and advancement. As a Receptionist, you can pursue various career paths within the organization. Here are a few examples:
- Senior Receptionist: Take on additional responsibilities, such as training new employees and overseeing the reception area.
- Administrative Assistant: Provide comprehensive administrative support to a department or executive team.
- Patient Services Representative: Work directly with patients to coordinate their care and provide assistance with insurance and billing matters.
- Medical Secretary: Provide administrative and clerical support to physicians and other healthcare professionals.
- Healthcare Management: With further education and experience, you can advance into management roles within the healthcare system.
Salary and Benefits
The salary range for this Receptionist position is estimated between $30,000 to $42,000 annually. This range is based on experience, qualifications, and local market conditions. Sanford Health also offers a comprehensive benefits package, including:
- Health Insurance: Comprehensive medical, dental, and vision coverage.
- Paid Time Off: Generous PTO for vacation, sick leave, and holidays.
- Retirement Plan: 401(k) with employer matching contributions.
- Life Insurance: Company-paid life insurance and disability coverage.
- Employee Assistance Program: Confidential counseling and support services.
- Tuition Reimbursement: Opportunities for continuing education and professional development.
- Employee Discounts: Discounts on Sanford Health services and products.
Sanford Health Culture
Sanford Health is a not-for-profit health system dedicated to the work of health and healing. We pride ourselves on creating a supportive and collaborative work environment where employees feel valued and respected. We are committed to providing our patients with the highest quality care and improving the health and well-being of the communities we serve.
How to Apply
If you are ready to join the Sanford Health team and embark on a rewarding career as a Receptionist in Rapid City, South Dakota, we encourage you to apply online. Please submit your resume and cover letter, highlighting your skills and experience, and explaining why you are a good fit for this position.
Frequently Asked Questions (FAQ)
- What is the work schedule for this position?
The schedule is Monday through Thursday, 8:00am-4:00pm, totaling 32 hours per week. - Is this a union position?
No, this is not a union position. - What qualifications are required for this role?
A high school diploma or equivalent is preferred, along with at least one year of applicable experience. BLS certification may be required. - What are the main responsibilities of a Receptionist?
Greeting visitors, answering inquiries, scheduling appointments, and providing general administrative support. - What skills are essential for success in this role?
Excellent communication, customer service, organizational, and computer skills are crucial. - What opportunities for career advancement are available at Sanford Health?
Sanford Health offers various career paths, including Senior Receptionist, Administrative Assistant, and Patient Services Representative. - What benefits does Sanford Health offer its employees?
Comprehensive health insurance, paid time off, retirement plan, life insurance, and tuition reimbursement are among the benefits offered. - What is the culture like at Sanford Health?
Sanford Health fosters a supportive and collaborative work environment focused on providing high-quality patient care. - Where is the job located?
This position is located in Rapid City, South Dakota. - How can I request an accommodation for the online application process?
Call 1-877-673-0854 or email talent@sanfordhealth.org.
Locations
- Rapid City, South Dakota, United States
Salary
33,000 - 46,200 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceintermediate
- Communication Skillsintermediate
- Interpersonal Skillsintermediate
- Telephone Etiquetteintermediate
- Scheduling Appointmentsintermediate
- Data Entryintermediate
- Record Keepingintermediate
- Office Administrationintermediate
- Multi-taskingintermediate
- Problem Solvingintermediate
- Attention to Detailintermediate
- Time Managementintermediate
- Organizational Skillsintermediate
- Basic Computer Skillsintermediate
- HIPAA Complianceintermediate
- Patient Confidentialityintermediate
- Mail Handlingintermediate
- Courier Serviceintermediate
- Inventory Managementintermediate
- Reception Desk Managementintermediate
- Visitor Managementintermediate
- Electronic Health Records (EHR)intermediate
- Emergency Responseintermediate
- Basic Life Support (BLS)intermediate
Required Qualifications
- High school diploma or equivalent preferred. (experience)
- At least one year of applicable experience preferred. (experience)
- May require Basic Life Support (BLS) certification for certain locations and/or settings upon hire or obtained within 60 days of hire. (experience)
- Proven ability to communicate effectively with patients, visitors, and staff. (experience)
- Experience in a healthcare setting is a plus. (experience)
- Familiarity with medical terminology is beneficial. (experience)
- Strong organizational and multitasking abilities. (experience)
- Proficiency in basic computer applications, including Microsoft Office Suite. (experience)
- Ability to maintain patient confidentiality and adhere to HIPAA guidelines. (experience)
- Excellent interpersonal and customer service skills. (experience)
- Ability to work independently and as part of a team. (experience)
- Demonstrated ability to handle stressful situations calmly and professionally. (experience)
- Knowledge of facility layout and department locations. (experience)
- Ability to follow established procedures and protocols. (experience)
- Willingness to learn new skills and adapt to changing priorities. (experience)
Responsibilities
- Greet and welcome patients, visitors, and staff in a professional and courteous manner.
- Determine the purpose of each visit and direct or escort individuals to the appropriate destination.
- Answer inquiries and provide information about the facility, services, and staff.
- Schedule appointments and maintain appointment calendars accurately.
- Manage incoming calls and direct them to the appropriate department or individual.
- Collect, sort, and distribute mail, messages, and courier deliveries promptly.
- Maintain a clean and organized reception area.
- Assist with administrative tasks, such as data entry, filing, and photocopying.
- Verify patient information and update records as needed.
- Ensure compliance with patient confidentiality and HIPAA regulations.
- Monitor visitor access and maintain security protocols.
- Respond to emergency situations and follow established safety procedures.
- Assist with patient registration and check-in/check-out processes.
- Provide support to other departments as needed.
- Manage and maintain office supplies inventory.
- Process payments and handle basic financial transactions (if required).
- Collaborate with other healthcare professionals to ensure efficient patient care.
- Maintain a professional appearance and demeanor at all times.
Benefits
- general: Competitive salary commensurate with experience.
- general: Comprehensive health insurance plan (medical, dental, vision).
- general: Paid time off (PTO) for vacation, sick leave, and holidays.
- general: Retirement plan with employer matching contributions.
- general: Life insurance and disability coverage.
- general: Flexible spending accounts (FSA) or health savings accounts (HSA).
- general: Employee assistance program (EAP) for confidential counseling and support.
- general: Tuition reimbursement or assistance for continuing education.
- general: Professional development opportunities and training programs.
- general: Employee discounts on Sanford Health services and products.
- general: Wellness programs and resources to promote employee health and well-being.
- general: Opportunities for career advancement within the Sanford Health system.
- general: A supportive and collaborative work environment.
- general: Access to state-of-the-art facilities and technology.
- general: Employee recognition programs.
- general: Relocation assistance (if applicable).
- general: Short-term and Long-term Disability Insurance
Tags & Categories
Answer 10 quick questions to check your fit for High-CTR: Receptionist Careers at Sanford Health - Rapid City, South Dakota | Apply Now! @ Sanford Health.
Related Books and Jobs