RN Triage - Pulmonary Clinic: Role Overview

Sanford Health is seeking a dedicated and experienced RN Triage nurse to join our Pulmonary Clinic team in Fargo, North Dakota. As an RN Triage nurse, you will play a critical role in providing exceptional patient care by assessing patient needs over the phone, guiding them to the appropriate level of care, and providing education and support. This position offers a rewarding opportunity to work in a dynamic and growing clinic, collaborating with a team of expert pulmonologists and healthcare professionals.

A Day in the Life of an RN Triage Nurse

In this role, you will:

• Answer patient inquiries over the phone, assessing the severity of their symptoms and medical needs according to established triage algorithms.
• Guide patients to the appropriate level of care, whether it's scheduling an appointment with a physician, directing them to an urgent care facility, or providing home care advice.
• Schedule patient appointments over the phone with the appropriate healthcare providers/facilities/physicians.
• Document all information provided to patients during triage in electronic health record systems, ensuring accurate and timely record-keeping.
• Record patients' health conditions for follow-up patient care, facilitating seamless transitions and continuity of care.
• Maintain and develop triage protocols, ensuring that they are up-to-date and aligned with best practices.
• Ensure patients' healthcare information is updated on time, maintaining data integrity and accuracy.
• Answer inquiries through multiple variations of technology, adapting to different communication channels and platforms.
• Educate patients based on incoming calls, providing them with the information and resources they need to manage their health.

Why Fargo, North Dakota?

Fargo is a vibrant and growing city that offers a high quality of life, a strong sense of community, and a wide range of cultural and recreational opportunities. With a thriving economy, affordable cost of living, and excellent schools, Fargo is a great place to live, work, and raise a family. The city boasts a diverse culinary scene, a lively arts and entertainment community, and a variety of outdoor activities, including biking, hiking, and skiing. Fargo is also home to several colleges and universities, providing access to higher education and intellectual stimulation.

Career Path Opportunities

Sanford Health is committed to providing our employees with opportunities for professional growth and development. As an RN Triage nurse, you can advance your career through various pathways, including:

• Specializing in a particular area of pulmonary care.
• Pursuing advanced certifications in triage or related fields.
• Taking on leadership roles within the clinic or organization.
• Mentoring and training other nurses.
• Participating in research and quality improvement initiatives.

Salary and Benefits

Sanford Health offers a competitive salary and benefits package, including:

• Starting Rate: $29.50 - $44.50** experience credit added to wage **
• Health insurance (medical, dental, vision)
• Paid time off (PTO)
• Paid holidays
• 401(k) retirement plan with employer match
• Life insurance
• Disability insurance
• Employee assistance program (EAP)
• Tuition reimbursement
• Professional development opportunities
• Sign-on bonus (for qualified applicants)

Sanford Health Culture

Sanford Health is committed to creating a culture of compassion, innovation, and excellence. We value our employees and provide them with a supportive and collaborative work environment where they can thrive. We are dedicated to providing high-quality patient care and making a positive impact on the communities we serve. Sanford Health fosters a culture of respect, diversity, and inclusion, where all employees are valued and empowered to contribute their unique talents and perspectives.

How to Apply

If you are a qualified and compassionate RN Triage nurse who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity. To apply, please submit your resume and cover letter through the Sanford Health careers website.

Frequently Asked Questions (FAQ)

1. What are the qualifications for this position? Graduate from an accredited nursing program, Bachelor’s Degree in nursing preferred, one year of healthcare experience preferred, and an unencumbered RN license in North Dakota or a Nurse Licensure Compact (NLC) state.
2. What are the main responsibilities of an RN Triage nurse? Answering patient inquiries, assessing symptoms, guiding patients to the appropriate care level, scheduling appointments, and documenting patient information.
3. What is the work schedule for this position? 8 Hours - Day Shifts (United States of America), Scheduled Weekly Hours: 40. The clinic is open Monday through Friday from 8:00am-5:00pm, with no weekends, holidays, or on-call duties.
4. Is there a sign-on bonus available? Yes, a $15,000 sign-on bonus is available for qualified applicants.
5. What is the starting rate for this position? The starting rate is $29.50 - $44.50, with experience credit added to the wage.
6. What kind of support and training is provided? Sanford Health provides a comprehensive training program and a supportive work environment with opportunities for professional development.
7. What is the culture like at Sanford Health? Sanford Health is committed to creating a culture of compassion, innovation, and excellence. It values its employees and provides a supportive and collaborative work environment.
8. What opportunities for career advancement are available? Opportunities include specializing in pulmonary care, pursuing advanced certifications, taking on leadership roles, mentoring other nurses, and participating in research initiatives.
9. What benefits are offered by Sanford Health? Health insurance, paid time off, a 401(k) retirement plan, life insurance, disability insurance, tuition reimbursement, and more.
10. How does Sanford Health support work-life balance? Sanford Health is committed to supporting work-life balance by offering benefits such as paid time off, flexible scheduling options, and employee wellness programs.