Mobility and Connected Devices Administrator at Sanford Health

Role Overview

Sanford Health is seeking a skilled and dedicated Mobility and Connected Devices Administrator to join our dynamic IT team. As a Mobility and Connected Devices Administrator, you will be responsible for the administration, support, and maintenance of mobile device hardware, software, and infrastructure. You will play a crucial role in ensuring the secure, efficient, and reliable operation of our mobile device environment, which supports critical healthcare systems and enhances patient care.

This position requires a strong understanding of mobile device management (MDM) solutions, mobile operating systems, and related technologies. You will be working with tools such as Intune, MobileIron, Ground Control, Zebra Stage Now, Apple Business Manager (DEP), and Apple Configurator. Additionally, you will be responsible for troubleshooting issues, implementing security policies, managing device configurations, and providing technical support to end-users.

A Day in the Life

As a Mobility and Connected Devices Administrator at Sanford Health, your day-to-day activities may include:

• Administering and supporting mobile device hardware and software.
• Managing and maintaining mobile device infrastructure, including MDM solutions.
• Troubleshooting mobile device issues and providing technical support to end-users.
• Implementing and enforcing mobile device security policies.
• Managing mobile device configurations and settings.
• Generating reports on device inventory and application compliance.
• Working with cross-functional teams to support mission-critical healthcare systems.
• Writing clear documentation to capture process and technology details.
• Managing Verizon contracts and implementing company-purchased phones for end users.
• Staying up-to-date with the latest mobile device technology and trends.
• Participating in IT projects related to mobile devices.
• Contributing to the development of mobile device strategies.

Why [City, State]?

[City, State] offers a high quality of life with a reasonable cost of living. It's a family-friendly community with excellent schools, parks, and recreational opportunities. The city boasts a thriving arts and culture scene, with numerous museums, theaters, and music venues. Sanford Health has a major presence in [City, State], providing ample opportunities for career growth and development. The location also offers a good balance between urban amenities and access to the outdoors, with nearby lakes, forests, and state parks.

Career Path

Sanford Health is committed to providing its employees with opportunities for career growth and advancement. As a Mobility and Connected Devices Administrator, you can advance your career by taking on more complex projects, specializing in a particular area of mobile device management, or moving into a leadership role. Sanford Health offers a variety of training and development programs to help you enhance your skills and knowledge. Potential career paths may include:

• Senior Mobility and Connected Devices Administrator
• Mobile Device Management Specialist
• IT Security Analyst
• IT Manager
• System Architect

Salary & Benefits

The estimated salary range for this position is $60,000 to $90,000 per year, depending on experience and qualifications. Sanford Health offers a comprehensive benefits package, including:

• Comprehensive health insurance plans (medical, dental, vision).
• Paid time off (PTO) for vacation, sick leave, and holidays.
• Retirement savings plans with employer matching contributions.
• Life insurance and disability coverage.
• Flexible spending accounts (FSA) or health savings accounts (HSA).
• Employee assistance programs (EAP) for confidential counseling and support.
• Wellness programs to promote employee health and well-being.
• Tuition reimbursement or assistance for continuing education.
• Professional development opportunities and training programs.
• Employee discounts on Sanford Health services and products.

Sanford Culture

Sanford Health is committed to creating a positive and supportive work environment for its employees. We value teamwork, collaboration, and innovation. We encourage our employees to take initiative, share their ideas, and contribute to the success of the organization. Sanford Health is an equal opportunity employer and is committed to diversity and inclusion in the workplace.

How to Apply

To apply for the Mobility and Connected Devices Administrator position at Sanford Health, please visit our careers page at [Sanford Health Careers Website] and submit your application online. Be sure to include your resume and cover letter, highlighting your relevant skills and experience.

FAQ

1. What is the work schedule for this position?

   The work schedule is typically 8-hour day shifts, with 40 scheduled hours per week.

2. What qualifications are required for this position?

   A bachelor’s degree in computer or engineering field is required. In lieu of education, six years of applicable experience. Two years of working experience in related field. Two years of experience with hardware and software mobile device support.

3. What are the key responsibilities of this role?

   Administering and supporting mobile device hardware, software and infrastructure mobility tools including Intune, Mobile Iron, Ground Control Zebra Stage Now, Apple Business Manager (DEP), Apple Configurator, etc.

4. What MDM solutions are used at Sanford Health?

   Sanford Health uses Mobile Iron and SOTI, Apple DEP and Android Enterprise.

5. Does Sanford Health offer opportunities for professional development?

   Yes, Sanford Health offers a variety of training and development programs to help employees enhance their skills and knowledge.

6. What is the company culture like at Sanford Health?

   Sanford Health is committed to creating a positive and supportive work environment, valuing teamwork, collaboration, and innovation.

7. Is this a union position?

   No, this is not a union position.

8. What is the dress code for this position?

   The dress code is business casual.

9. Are there opportunities for advancement at Sanford Health?

   Yes, Sanford Health is committed to providing its employees with opportunities for career growth and advancement.

10. What are the benefits of working at Sanford Health?

    Sanford Health offers comprehensive health insurance, paid time off, retirement plans, and other benefits.