Patient Access Representative Careers at Sanford Health - Fargo, North Dakota | Apply Now!
Sanford Health
Patient Access Representative Careers at Sanford Health - Fargo, North Dakota | Apply Now!
Job Description
Patient Access Representative at Sanford Health: Join Our Family in Fargo!
Are you passionate about providing exceptional customer service and making a positive impact on patients' lives? Sanford Health is seeking a dedicated and enthusiastic Patient Access Representative to join our team at the Broadway Medical Center in Fargo, North Dakota. In this vital role, you will be the first point of contact for patients, ensuring a welcoming and efficient experience. If you thrive in a fast-paced environment and enjoy helping others, this is the perfect opportunity to grow your career with a leading healthcare organization.
A Day in the Life of a Patient Access Representative
As a Patient Access Representative, your day will be filled with diverse responsibilities, all focused on providing outstanding patient care. Here's a glimpse of what you can expect:
- Patient Interaction: Greet patients with a warm and friendly demeanor, ensuring they feel comfortable and valued.
- Registration: Verify patient demographics, update records, and ensure all necessary paperwork is completed accurately.
- Scheduling: Coordinate appointments with the nursing team and providers, taking into account patient needs and provider availability.
- Communication: Answer phone calls, respond to inquiries, and direct calls to the appropriate departments.
- Financial Responsibilities: Collect co-payments, process payments, and assist patients with understanding their financial obligations.
- Problem Solving: Resolve registration errors, address insurance claim denials, and troubleshoot patient concerns.
Why Fargo, North Dakota?
Fargo is a vibrant and growing city that offers a high quality of life. With a thriving arts and culture scene, excellent schools, and a low cost of living, Fargo is an ideal place to live and work. The city is known for its friendly residents, safe neighborhoods, and abundant outdoor recreational opportunities. Whether you enjoy hiking, biking, or exploring local attractions, Fargo has something to offer everyone.
Your Career Path at Sanford Health
Sanford Health is committed to providing its employees with opportunities for growth and advancement. As a Patient Access Representative, you can develop your skills and progress within the organization. Potential career paths include:
- Senior Patient Access Representative: Take on additional responsibilities, such as training new employees and serving as a resource for the team.
- Patient Access Supervisor: Oversee the daily operations of the patient access department, ensuring efficient and effective service delivery.
- Revenue Cycle Specialist: Focus on billing and coding processes, working to maximize revenue and ensure compliance.
- Healthcare Administration: Pursue a career in healthcare management, overseeing various aspects of clinic or hospital operations.
Competitive Salary and Comprehensive Benefits
Sanford Health offers a competitive salary range of $32,000 - $46,000 annually, commensurate with experience. In addition to a competitive salary, Sanford Health provides a comprehensive benefits package, including:
- Health Insurance: Medical, dental, and vision coverage to keep you and your family healthy.
- Paid Time Off: Generous PTO to allow you to rest, recharge, and enjoy time away from work.
- Retirement Plan: Secure your future with our retirement plan, featuring employer matching contributions.
- Life Insurance: Protection for your loved ones in the event of unforeseen circumstances.
- Disability Coverage: Income protection if you become disabled and unable to work.
- Flexible Spending Accounts: Save on healthcare and dependent care expenses with pre-tax FSA options.
The Sanford Health Culture: Grow the Good
At Sanford Health, we are committed to the work of health and healing. Our values of integrity, respect, innovation, teamwork, and excellence guide our actions and create a positive and supportive work environment. We are proud to be an EEO/AA employer and encourage individuals with disabilities and veterans to apply. When you join Sanford, you become part of a family dedicated to making a difference in the lives of our patients and communities. Together, we Grow the Good!
Ready to Apply?
If you are ready to join the Sanford Health family and contribute to our mission of providing exceptional patient care, we encourage you to apply online. Please submit your resume and cover letter, highlighting your qualifications and experience. We look forward to reviewing your application!
Frequently Asked Questions
- What are the essential skills for a Patient Access Representative? Strong customer service, communication, and multitasking skills are essential.
- What experience is preferred for this role? One year of experience in a medical office setting is preferred.
- Is medical terminology required? Medical terminology is helpful but not always required.
- What are the working hours for this position? The position is 40 hours per week, with day hours only.
- Are weekends or holidays required? No, weekends or holidays are not required.
- What is the salary range for this position? The salary range is $32,000 - $46,000 annually, commensurate with experience.
- What benefits does Sanford Health offer? Sanford Health offers a comprehensive benefits package, including health insurance, paid time off, and a retirement plan.
- What is the culture like at Sanford Health? Sanford Health has a positive and supportive work environment, committed to the values of integrity, respect, innovation, teamwork, and excellence.
- Are there opportunities for advancement at Sanford Health? Yes, Sanford Health is committed to providing its employees with opportunities for growth and advancement.
- How do I request an accommodation for my online application? If you are an individual with a disability and would like to request an accommodation, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.
Locations
- Fargo, North Dakota, United States
Salary
35,200 - 50,600 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceintermediate
- Patient Registrationintermediate
- Appointment Schedulingintermediate
- Medical Terminologyintermediate
- Data Entryintermediate
- Record Keepingintermediate
- Insurance Verificationintermediate
- Payment Collectionintermediate
- Telephone Etiquetteintermediate
- Communication (Verbal and Written)intermediate
- Problem Solvingintermediate
- Multitaskingintermediate
- Attention to Detailintermediate
- HIPAA Complianceintermediate
- Electronic Health Records (EHR) Systemsintermediate
- Referral Coordinationintermediate
- Pre-authorizationintermediate
- Switchboard Operationintermediate
- Document Managementintermediate
- Financial Assistance Coordinationintermediate
Required Qualifications
- High school diploma or equivalent preferred. (experience)
- Post-secondary education helpful. (experience)
- One year of work experience, preferably in a medical office setting. (experience)
- Medical terminology helpful. (experience)
- Customer service skills essential. (experience)
- Six months' customer service experience desired. (experience)
- May require BLS for certain locations and/or settings. (experience)
- Ability to greet patients and verify demographics accurately. (experience)
- Proficiency in creating, scanning, and routing documents or electronic forms. (experience)
- Knowledge of insurance policies and procedures. (experience)
- Experience with collecting co-payments and processing payments. (experience)
- Familiarity with scheduling appointments and coordinating referrals. (experience)
- Ability to operate multi-line phone systems. (experience)
Responsibilities
- Greet patients and verify demographic information.
- Create, scan, and route documents or electronic forms.
- Inform patients about required documents and obtain signatures.
- Establish and assign financial responsibility, assisting with payment arrangements.
- Collect co-payments, pre-payments, and payments on account balances.
- Resolve registration errors and denied insurance claims.
- Coordinate and schedule appointments to meet patient needs.
- Obtain and coordinate referrals and conduct pre-authorization.
- Arrange interpreter services for patients as needed.
- Check patients in and out of the clinic.
- Operate a multi-line phone system, answering calls and directing them appropriately.
- Resolve work queue issues and manage recall and waitlists.
- Serve as a switchboard operator, calling codes and paging providers.
- Prepare and coordinate patient charts.
- Organize supporting provider documents.
- Initiate and collaborate on patient financial assistance requests.
- Track patient visits and manage health information on patient accounts.
- Compile, distribute, administer, and score assessments.
- Coordinate Telemedicine appointments.
- Make reminder calls for upcoming appointments.
- Assist with hospital admissions as needed.
- Perform general office duties, such as making copies and sending faxes.
Benefits
- general: Competitive salary commensurate with experience.
- general: Comprehensive health insurance (medical, dental, vision).
- general: Paid time off (PTO) for vacation, sick leave, and holidays.
- general: Retirement plan with employer matching contributions.
- general: Life insurance and disability coverage.
- general: Flexible spending accounts (FSA) or health savings accounts (HSA).
- general: Employee assistance program (EAP) for confidential counseling and support.
- general: Wellness programs to promote employee health and well-being.
- general: Professional development opportunities and training programs.
- general: Tuition reimbursement for continuing education.
- general: Employee discounts on Sanford Health services and products.
- general: A supportive and collaborative work environment.
- general: Opportunities for career advancement within Sanford Health.
- general: Access to state-of-the-art medical facilities and technology.
- general: Employee recognition programs.
- general: Relocation assistance (if applicable).
Tags & Categories
Answer 10 quick questions to check your fit for Patient Access Representative Careers at Sanford Health - Fargo, North Dakota | Apply Now! @ Sanford Health.
Related Books and Jobs
Patient Access Representative Careers at Sanford Health - Fargo, North Dakota | Apply Now!
Sanford Health
Patient Access Representative Careers at Sanford Health - Fargo, North Dakota | Apply Now!
Job Description
Patient Access Representative at Sanford Health: Join Our Family in Fargo!
Are you passionate about providing exceptional customer service and making a positive impact on patients' lives? Sanford Health is seeking a dedicated and enthusiastic Patient Access Representative to join our team at the Broadway Medical Center in Fargo, North Dakota. In this vital role, you will be the first point of contact for patients, ensuring a welcoming and efficient experience. If you thrive in a fast-paced environment and enjoy helping others, this is the perfect opportunity to grow your career with a leading healthcare organization.
A Day in the Life of a Patient Access Representative
As a Patient Access Representative, your day will be filled with diverse responsibilities, all focused on providing outstanding patient care. Here's a glimpse of what you can expect:
- Patient Interaction: Greet patients with a warm and friendly demeanor, ensuring they feel comfortable and valued.
- Registration: Verify patient demographics, update records, and ensure all necessary paperwork is completed accurately.
- Scheduling: Coordinate appointments with the nursing team and providers, taking into account patient needs and provider availability.
- Communication: Answer phone calls, respond to inquiries, and direct calls to the appropriate departments.
- Financial Responsibilities: Collect co-payments, process payments, and assist patients with understanding their financial obligations.
- Problem Solving: Resolve registration errors, address insurance claim denials, and troubleshoot patient concerns.
Why Fargo, North Dakota?
Fargo is a vibrant and growing city that offers a high quality of life. With a thriving arts and culture scene, excellent schools, and a low cost of living, Fargo is an ideal place to live and work. The city is known for its friendly residents, safe neighborhoods, and abundant outdoor recreational opportunities. Whether you enjoy hiking, biking, or exploring local attractions, Fargo has something to offer everyone.
Your Career Path at Sanford Health
Sanford Health is committed to providing its employees with opportunities for growth and advancement. As a Patient Access Representative, you can develop your skills and progress within the organization. Potential career paths include:
- Senior Patient Access Representative: Take on additional responsibilities, such as training new employees and serving as a resource for the team.
- Patient Access Supervisor: Oversee the daily operations of the patient access department, ensuring efficient and effective service delivery.
- Revenue Cycle Specialist: Focus on billing and coding processes, working to maximize revenue and ensure compliance.
- Healthcare Administration: Pursue a career in healthcare management, overseeing various aspects of clinic or hospital operations.
Competitive Salary and Comprehensive Benefits
Sanford Health offers a competitive salary range of $32,000 - $46,000 annually, commensurate with experience. In addition to a competitive salary, Sanford Health provides a comprehensive benefits package, including:
- Health Insurance: Medical, dental, and vision coverage to keep you and your family healthy.
- Paid Time Off: Generous PTO to allow you to rest, recharge, and enjoy time away from work.
- Retirement Plan: Secure your future with our retirement plan, featuring employer matching contributions.
- Life Insurance: Protection for your loved ones in the event of unforeseen circumstances.
- Disability Coverage: Income protection if you become disabled and unable to work.
- Flexible Spending Accounts: Save on healthcare and dependent care expenses with pre-tax FSA options.
The Sanford Health Culture: Grow the Good
At Sanford Health, we are committed to the work of health and healing. Our values of integrity, respect, innovation, teamwork, and excellence guide our actions and create a positive and supportive work environment. We are proud to be an EEO/AA employer and encourage individuals with disabilities and veterans to apply. When you join Sanford, you become part of a family dedicated to making a difference in the lives of our patients and communities. Together, we Grow the Good!
Ready to Apply?
If you are ready to join the Sanford Health family and contribute to our mission of providing exceptional patient care, we encourage you to apply online. Please submit your resume and cover letter, highlighting your qualifications and experience. We look forward to reviewing your application!
Frequently Asked Questions
- What are the essential skills for a Patient Access Representative? Strong customer service, communication, and multitasking skills are essential.
- What experience is preferred for this role? One year of experience in a medical office setting is preferred.
- Is medical terminology required? Medical terminology is helpful but not always required.
- What are the working hours for this position? The position is 40 hours per week, with day hours only.
- Are weekends or holidays required? No, weekends or holidays are not required.
- What is the salary range for this position? The salary range is $32,000 - $46,000 annually, commensurate with experience.
- What benefits does Sanford Health offer? Sanford Health offers a comprehensive benefits package, including health insurance, paid time off, and a retirement plan.
- What is the culture like at Sanford Health? Sanford Health has a positive and supportive work environment, committed to the values of integrity, respect, innovation, teamwork, and excellence.
- Are there opportunities for advancement at Sanford Health? Yes, Sanford Health is committed to providing its employees with opportunities for growth and advancement.
- How do I request an accommodation for my online application? If you are an individual with a disability and would like to request an accommodation, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.
Locations
- Fargo, North Dakota, United States
Salary
35,200 - 50,600 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceintermediate
- Patient Registrationintermediate
- Appointment Schedulingintermediate
- Medical Terminologyintermediate
- Data Entryintermediate
- Record Keepingintermediate
- Insurance Verificationintermediate
- Payment Collectionintermediate
- Telephone Etiquetteintermediate
- Communication (Verbal and Written)intermediate
- Problem Solvingintermediate
- Multitaskingintermediate
- Attention to Detailintermediate
- HIPAA Complianceintermediate
- Electronic Health Records (EHR) Systemsintermediate
- Referral Coordinationintermediate
- Pre-authorizationintermediate
- Switchboard Operationintermediate
- Document Managementintermediate
- Financial Assistance Coordinationintermediate
Required Qualifications
- High school diploma or equivalent preferred. (experience)
- Post-secondary education helpful. (experience)
- One year of work experience, preferably in a medical office setting. (experience)
- Medical terminology helpful. (experience)
- Customer service skills essential. (experience)
- Six months' customer service experience desired. (experience)
- May require BLS for certain locations and/or settings. (experience)
- Ability to greet patients and verify demographics accurately. (experience)
- Proficiency in creating, scanning, and routing documents or electronic forms. (experience)
- Knowledge of insurance policies and procedures. (experience)
- Experience with collecting co-payments and processing payments. (experience)
- Familiarity with scheduling appointments and coordinating referrals. (experience)
- Ability to operate multi-line phone systems. (experience)
Responsibilities
- Greet patients and verify demographic information.
- Create, scan, and route documents or electronic forms.
- Inform patients about required documents and obtain signatures.
- Establish and assign financial responsibility, assisting with payment arrangements.
- Collect co-payments, pre-payments, and payments on account balances.
- Resolve registration errors and denied insurance claims.
- Coordinate and schedule appointments to meet patient needs.
- Obtain and coordinate referrals and conduct pre-authorization.
- Arrange interpreter services for patients as needed.
- Check patients in and out of the clinic.
- Operate a multi-line phone system, answering calls and directing them appropriately.
- Resolve work queue issues and manage recall and waitlists.
- Serve as a switchboard operator, calling codes and paging providers.
- Prepare and coordinate patient charts.
- Organize supporting provider documents.
- Initiate and collaborate on patient financial assistance requests.
- Track patient visits and manage health information on patient accounts.
- Compile, distribute, administer, and score assessments.
- Coordinate Telemedicine appointments.
- Make reminder calls for upcoming appointments.
- Assist with hospital admissions as needed.
- Perform general office duties, such as making copies and sending faxes.
Benefits
- general: Competitive salary commensurate with experience.
- general: Comprehensive health insurance (medical, dental, vision).
- general: Paid time off (PTO) for vacation, sick leave, and holidays.
- general: Retirement plan with employer matching contributions.
- general: Life insurance and disability coverage.
- general: Flexible spending accounts (FSA) or health savings accounts (HSA).
- general: Employee assistance program (EAP) for confidential counseling and support.
- general: Wellness programs to promote employee health and well-being.
- general: Professional development opportunities and training programs.
- general: Tuition reimbursement for continuing education.
- general: Employee discounts on Sanford Health services and products.
- general: A supportive and collaborative work environment.
- general: Opportunities for career advancement within Sanford Health.
- general: Access to state-of-the-art medical facilities and technology.
- general: Employee recognition programs.
- general: Relocation assistance (if applicable).
Tags & Categories
Answer 10 quick questions to check your fit for Patient Access Representative Careers at Sanford Health - Fargo, North Dakota | Apply Now! @ Sanford Health.
Related Books and Jobs