Patient Access Representative Careers at Sanford Health - Fargo, North Dakota | Apply Now!
Sanford Health
Patient Access Representative Careers at Sanford Health - Fargo, North Dakota | Apply Now!
Job Description
Role Overview: Patient Access Representative at Sanford Health
Sanford Health is seeking a dedicated and customer-focused Patient Access Representative to join our team at South University Physical Therapy in Fargo, North Dakota. As the first point of contact for patients, you will play a crucial role in creating a positive and welcoming experience. This 36-hour/week position offers a rewarding opportunity to contribute to the health and well-being of our patients while growing your career within a leading healthcare system.
In this role, you will be responsible for a variety of tasks, including patient registration, appointment scheduling, insurance verification, and payment collection. Your attention to detail, strong communication skills, and commitment to providing excellent customer service will be essential to your success. You will work closely with nurses, providers, and other healthcare professionals to ensure that patients receive the care they need in a timely and efficient manner.
A Day in the Life of a Patient Access Representative
Each day as a Patient Access Representative at Sanford Health brings new opportunities to make a difference in the lives of our patients. Here's a glimpse into what a typical day might look like:
- Morning: You'll start by preparing the registration area, ensuring that all necessary forms and documents are readily available. As patients arrive, you'll greet them with a warm smile and guide them through the registration process, verifying their demographic information and insurance details.
- Mid-day: Throughout the day, you'll answer phone calls, schedule appointments, and coordinate referrals. You'll also assist patients with payment inquiries and collect co-payments, ensuring that all financial transactions are handled accurately.
- Afternoon: In the afternoon, you may be involved in resolving insurance claim denials, managing patient records, and preparing charts for upcoming appointments. You'll also collaborate with other team members to address any patient concerns and ensure a smooth and efficient workflow.
Why Fargo, North Dakota?
Fargo, North Dakota, is a vibrant and growing city that offers a high quality of life. With a strong economy, affordable housing, and a thriving arts and culture scene, Fargo is an excellent place to live and work. The city is home to several universities and colleges, providing access to a diverse range of educational opportunities.
Fargo also boasts a wide array of recreational activities, including parks, trails, and lakes. Whether you enjoy hiking, biking, fishing, or simply spending time outdoors, you'll find plenty to do in and around Fargo. Additionally, the city is known for its friendly and welcoming community, making it easy to feel at home.
Career Path for a Patient Access Representative
Sanford Health is committed to providing our employees with opportunities for growth and advancement. As a Patient Access Representative, you can advance your career by taking on new responsibilities, pursuing additional training, or specializing in a particular area.
Some potential career paths for Patient Access Representatives at Sanford Health include:
- Senior Patient Access Representative: Oversee the work of other Patient Access Representatives and provide guidance and training.
- Patient Access Supervisor: Manage the daily operations of the patient access department and ensure that all processes are followed correctly.
- Revenue Cycle Specialist: Focus on the financial aspects of patient care, including billing, coding, and collections.
- Healthcare Administration: Pursue a career in healthcare administration and take on leadership roles within the organization.
Salary & Benefits
The salary range for this Patient Access Representative position is estimated to be between $32,000 and $45,000 per year, depending on experience and qualifications. Sanford Health also offers a comprehensive benefits package, including health insurance, paid time off, retirement plan, and more. We are dedicated to providing our employees with a competitive salary and benefits package that supports their financial and personal well-being.
Sanford Health Culture
At Sanford Health, we are committed to creating a culture of excellence, innovation, and compassion. We believe that our employees are our greatest asset, and we are dedicated to providing them with a supportive and rewarding work environment. We value teamwork, communication, and a commitment to providing exceptional patient care.
We also recognize the importance of work-life balance and offer a variety of programs and resources to help our employees manage their personal and professional lives. Whether you are looking for opportunities to grow your career, make a difference in the lives of others, or simply enjoy a fulfilling work experience, Sanford Health is the place for you.
How to Apply
If you are interested in joining the Sanford Health team as a Patient Access Representative, we encourage you to apply online. To apply, please visit our careers website and search for the Patient Access Representative position at South University Physical Therapy in Fargo, North Dakota. Follow the instructions to submit your application and resume.
We look forward to receiving your application and learning more about your qualifications. Join our Sanford Patient Access Family and Grow the Good!
Frequently Asked Questions (FAQ)
- What are the key responsibilities of a Patient Access Representative?
Patient Access Representatives are responsible for patient registration, appointment scheduling, insurance verification, payment collection, and providing excellent customer service.
- What qualifications are required for this position?
A high school diploma or equivalent is preferred. Post-secondary education is helpful. One year of work experience, preferably in a medical office setting, is also required. Medical terminology and customer service skills are essential.
- What is the salary range for this position?
The salary range for this position is estimated to be between $32,000 and $45,000 per year, depending on experience and qualifications.
- What benefits does Sanford Health offer?
Sanford Health offers a comprehensive benefits package, including health insurance, paid time off, retirement plan, life insurance, and more.
- What is the work schedule for this position?
This position is for 36 hours per week with day shifts, typically between 9 AM and 5 PM, Monday through Friday.
- Is this a union position?
No, this is not a union position.
- What is the work environment like in the department?
The department is moderately paced, and the role involves both registration and scheduling work in a patient-facing setting. Attention to detail and strong customer service skills are a must.
- Are there opportunities for advancement at Sanford Health?
Yes, Sanford Health is committed to providing employees with opportunities for growth and advancement. Potential career paths include Senior Patient Access Representative, Patient Access Supervisor, Revenue Cycle Specialist, and Healthcare Administration.
- How do I apply for this position?
To apply, please visit the Sanford Health careers website and search for the Patient Access Representative position at South University Physical Therapy in Fargo, North Dakota.
- What is the Sanford Health culture like?
Sanford Health is committed to creating a culture of excellence, innovation, and compassion. We value teamwork, communication, and a commitment to providing exceptional patient care.
Locations
- Fargo, North Dakota, United States
Salary
35,200 - 49,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceintermediate
- Patient Registrationintermediate
- Appointment Schedulingintermediate
- Data Entryintermediate
- Medical Terminologyintermediate
- Insurance Verificationintermediate
- Referral Coordinationintermediate
- Pre-authorizationintermediate
- Multi-line Phone Operationintermediate
- Electronic Health Records (EHR)intermediate
- Cash Handlingintermediate
- Payment Collectionintermediate
- Document Managementintermediate
- HIPAA Complianceintermediate
- Communication (verbal and written)intermediate
- Problem-solvingintermediate
- Time Managementintermediate
- Organizationintermediate
- Attention to Detailintermediate
- Teamworkintermediate
- Conflict Resolutionintermediate
- Computer Literacyintermediate
- Telephone Etiquetteintermediate
- Appointment Remindersintermediate
- Switchboard Operationintermediate
Required Qualifications
- High school diploma or equivalent preferred. (experience)
- Post-secondary education helpful. (experience)
- One year of work experience, preferably in a medical office setting. (experience)
- Medical terminology helpful. (experience)
- Customer service skills essential. (experience)
- Six months' customer service experience desired. (experience)
- May require BLS for certain locations and/or settings. (experience)
- Ability to greet patients and verify demographics accurately. (experience)
- Proficiency in creating, scanning, and routing documents or electronic forms. (experience)
- Understanding of financial responsibility and assistance arrangements. (experience)
- Experience with collecting co-payments and processing payments. (experience)
- Familiarity with insurance claim resolution processes. (experience)
- Experience in coordinating and scheduling appointments. (experience)
- Knowledge of referral processes and pre-authorization requirements. (experience)
- Competence in operating multi-line phone systems. (experience)
- Ability to maintain patient confidentiality. (experience)
Responsibilities
- Greet patients and verify demographic information.
- Create, scan, and route documents or electronic forms.
- Inform patients about necessary paperwork and capture signatures.
- Establish and assign financial responsibility to patients.
- Assist patients with financial arrangements according to policies.
- Collect co-payments, pre-payments, and payments on account balances.
- Address and resolve registration errors or denied insurance claims.
- Coordinate and schedule appointments with the nursing team and providers.
- Obtain and coordinate referrals and conduct pre-authorization processes.
- Arrange interpreter services as needed.
- Check patients in and out efficiently.
- Operate a multi-line phone system effectively.
- Resolve work queue issues and manage recall and waitlists.
- Serve as a switchboard operator, calling codes and paging providers.
- Prepare and coordinate patient charts.
- Organize supporting provider documents.
- Initiate and collaborate on patient financial assistance efforts.
- Track patient visits and manage health information on patient accounts.
- Compile, distribute, administer, and score assessments.
- Coordinate Telemedicine appointments.
- Make reminder calls for appointments.
- Assist with hospital admissions processes.
- Perform general office duties, such as making copies and sending faxes.
Benefits
- general: Comprehensive health insurance (medical, dental, vision)
- general: Paid time off (PTO) and vacation days
- general: Retirement plan with employer match
- general: Life insurance
- general: Disability insurance (short-term and long-term)
- general: Flexible spending accounts (FSA) or health savings accounts (HSA)
- general: Employee assistance program (EAP)
- general: Tuition reimbursement or assistance programs
- general: Professional development opportunities
- general: Employee discounts on Sanford Health services
- general: Wellness programs
- general: On-site childcare (availability varies by location)
- general: Relocation assistance (if applicable)
- general: Sign-on bonus (if applicable)
- general: Competitive salary
- general: Opportunities for advancement within the Sanford Health system
- general: Positive and supportive work environment
- general: Commitment to employee well-being
- general: Employee recognition programs
- general: Diverse and inclusive workplace
Tags & Categories
Answer 10 quick questions to check your fit for Patient Access Representative Careers at Sanford Health - Fargo, North Dakota | Apply Now! @ Sanford Health.
Related Books and Jobs
Patient Access Representative Careers at Sanford Health - Fargo, North Dakota | Apply Now!
Sanford Health
Patient Access Representative Careers at Sanford Health - Fargo, North Dakota | Apply Now!
Job Description
Role Overview: Patient Access Representative at Sanford Health
Sanford Health is seeking a dedicated and customer-focused Patient Access Representative to join our team at South University Physical Therapy in Fargo, North Dakota. As the first point of contact for patients, you will play a crucial role in creating a positive and welcoming experience. This 36-hour/week position offers a rewarding opportunity to contribute to the health and well-being of our patients while growing your career within a leading healthcare system.
In this role, you will be responsible for a variety of tasks, including patient registration, appointment scheduling, insurance verification, and payment collection. Your attention to detail, strong communication skills, and commitment to providing excellent customer service will be essential to your success. You will work closely with nurses, providers, and other healthcare professionals to ensure that patients receive the care they need in a timely and efficient manner.
A Day in the Life of a Patient Access Representative
Each day as a Patient Access Representative at Sanford Health brings new opportunities to make a difference in the lives of our patients. Here's a glimpse into what a typical day might look like:
- Morning: You'll start by preparing the registration area, ensuring that all necessary forms and documents are readily available. As patients arrive, you'll greet them with a warm smile and guide them through the registration process, verifying their demographic information and insurance details.
- Mid-day: Throughout the day, you'll answer phone calls, schedule appointments, and coordinate referrals. You'll also assist patients with payment inquiries and collect co-payments, ensuring that all financial transactions are handled accurately.
- Afternoon: In the afternoon, you may be involved in resolving insurance claim denials, managing patient records, and preparing charts for upcoming appointments. You'll also collaborate with other team members to address any patient concerns and ensure a smooth and efficient workflow.
Why Fargo, North Dakota?
Fargo, North Dakota, is a vibrant and growing city that offers a high quality of life. With a strong economy, affordable housing, and a thriving arts and culture scene, Fargo is an excellent place to live and work. The city is home to several universities and colleges, providing access to a diverse range of educational opportunities.
Fargo also boasts a wide array of recreational activities, including parks, trails, and lakes. Whether you enjoy hiking, biking, fishing, or simply spending time outdoors, you'll find plenty to do in and around Fargo. Additionally, the city is known for its friendly and welcoming community, making it easy to feel at home.
Career Path for a Patient Access Representative
Sanford Health is committed to providing our employees with opportunities for growth and advancement. As a Patient Access Representative, you can advance your career by taking on new responsibilities, pursuing additional training, or specializing in a particular area.
Some potential career paths for Patient Access Representatives at Sanford Health include:
- Senior Patient Access Representative: Oversee the work of other Patient Access Representatives and provide guidance and training.
- Patient Access Supervisor: Manage the daily operations of the patient access department and ensure that all processes are followed correctly.
- Revenue Cycle Specialist: Focus on the financial aspects of patient care, including billing, coding, and collections.
- Healthcare Administration: Pursue a career in healthcare administration and take on leadership roles within the organization.
Salary & Benefits
The salary range for this Patient Access Representative position is estimated to be between $32,000 and $45,000 per year, depending on experience and qualifications. Sanford Health also offers a comprehensive benefits package, including health insurance, paid time off, retirement plan, and more. We are dedicated to providing our employees with a competitive salary and benefits package that supports their financial and personal well-being.
Sanford Health Culture
At Sanford Health, we are committed to creating a culture of excellence, innovation, and compassion. We believe that our employees are our greatest asset, and we are dedicated to providing them with a supportive and rewarding work environment. We value teamwork, communication, and a commitment to providing exceptional patient care.
We also recognize the importance of work-life balance and offer a variety of programs and resources to help our employees manage their personal and professional lives. Whether you are looking for opportunities to grow your career, make a difference in the lives of others, or simply enjoy a fulfilling work experience, Sanford Health is the place for you.
How to Apply
If you are interested in joining the Sanford Health team as a Patient Access Representative, we encourage you to apply online. To apply, please visit our careers website and search for the Patient Access Representative position at South University Physical Therapy in Fargo, North Dakota. Follow the instructions to submit your application and resume.
We look forward to receiving your application and learning more about your qualifications. Join our Sanford Patient Access Family and Grow the Good!
Frequently Asked Questions (FAQ)
- What are the key responsibilities of a Patient Access Representative?
Patient Access Representatives are responsible for patient registration, appointment scheduling, insurance verification, payment collection, and providing excellent customer service.
- What qualifications are required for this position?
A high school diploma or equivalent is preferred. Post-secondary education is helpful. One year of work experience, preferably in a medical office setting, is also required. Medical terminology and customer service skills are essential.
- What is the salary range for this position?
The salary range for this position is estimated to be between $32,000 and $45,000 per year, depending on experience and qualifications.
- What benefits does Sanford Health offer?
Sanford Health offers a comprehensive benefits package, including health insurance, paid time off, retirement plan, life insurance, and more.
- What is the work schedule for this position?
This position is for 36 hours per week with day shifts, typically between 9 AM and 5 PM, Monday through Friday.
- Is this a union position?
No, this is not a union position.
- What is the work environment like in the department?
The department is moderately paced, and the role involves both registration and scheduling work in a patient-facing setting. Attention to detail and strong customer service skills are a must.
- Are there opportunities for advancement at Sanford Health?
Yes, Sanford Health is committed to providing employees with opportunities for growth and advancement. Potential career paths include Senior Patient Access Representative, Patient Access Supervisor, Revenue Cycle Specialist, and Healthcare Administration.
- How do I apply for this position?
To apply, please visit the Sanford Health careers website and search for the Patient Access Representative position at South University Physical Therapy in Fargo, North Dakota.
- What is the Sanford Health culture like?
Sanford Health is committed to creating a culture of excellence, innovation, and compassion. We value teamwork, communication, and a commitment to providing exceptional patient care.
Locations
- Fargo, North Dakota, United States
Salary
35,200 - 49,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceintermediate
- Patient Registrationintermediate
- Appointment Schedulingintermediate
- Data Entryintermediate
- Medical Terminologyintermediate
- Insurance Verificationintermediate
- Referral Coordinationintermediate
- Pre-authorizationintermediate
- Multi-line Phone Operationintermediate
- Electronic Health Records (EHR)intermediate
- Cash Handlingintermediate
- Payment Collectionintermediate
- Document Managementintermediate
- HIPAA Complianceintermediate
- Communication (verbal and written)intermediate
- Problem-solvingintermediate
- Time Managementintermediate
- Organizationintermediate
- Attention to Detailintermediate
- Teamworkintermediate
- Conflict Resolutionintermediate
- Computer Literacyintermediate
- Telephone Etiquetteintermediate
- Appointment Remindersintermediate
- Switchboard Operationintermediate
Required Qualifications
- High school diploma or equivalent preferred. (experience)
- Post-secondary education helpful. (experience)
- One year of work experience, preferably in a medical office setting. (experience)
- Medical terminology helpful. (experience)
- Customer service skills essential. (experience)
- Six months' customer service experience desired. (experience)
- May require BLS for certain locations and/or settings. (experience)
- Ability to greet patients and verify demographics accurately. (experience)
- Proficiency in creating, scanning, and routing documents or electronic forms. (experience)
- Understanding of financial responsibility and assistance arrangements. (experience)
- Experience with collecting co-payments and processing payments. (experience)
- Familiarity with insurance claim resolution processes. (experience)
- Experience in coordinating and scheduling appointments. (experience)
- Knowledge of referral processes and pre-authorization requirements. (experience)
- Competence in operating multi-line phone systems. (experience)
- Ability to maintain patient confidentiality. (experience)
Responsibilities
- Greet patients and verify demographic information.
- Create, scan, and route documents or electronic forms.
- Inform patients about necessary paperwork and capture signatures.
- Establish and assign financial responsibility to patients.
- Assist patients with financial arrangements according to policies.
- Collect co-payments, pre-payments, and payments on account balances.
- Address and resolve registration errors or denied insurance claims.
- Coordinate and schedule appointments with the nursing team and providers.
- Obtain and coordinate referrals and conduct pre-authorization processes.
- Arrange interpreter services as needed.
- Check patients in and out efficiently.
- Operate a multi-line phone system effectively.
- Resolve work queue issues and manage recall and waitlists.
- Serve as a switchboard operator, calling codes and paging providers.
- Prepare and coordinate patient charts.
- Organize supporting provider documents.
- Initiate and collaborate on patient financial assistance efforts.
- Track patient visits and manage health information on patient accounts.
- Compile, distribute, administer, and score assessments.
- Coordinate Telemedicine appointments.
- Make reminder calls for appointments.
- Assist with hospital admissions processes.
- Perform general office duties, such as making copies and sending faxes.
Benefits
- general: Comprehensive health insurance (medical, dental, vision)
- general: Paid time off (PTO) and vacation days
- general: Retirement plan with employer match
- general: Life insurance
- general: Disability insurance (short-term and long-term)
- general: Flexible spending accounts (FSA) or health savings accounts (HSA)
- general: Employee assistance program (EAP)
- general: Tuition reimbursement or assistance programs
- general: Professional development opportunities
- general: Employee discounts on Sanford Health services
- general: Wellness programs
- general: On-site childcare (availability varies by location)
- general: Relocation assistance (if applicable)
- general: Sign-on bonus (if applicable)
- general: Competitive salary
- general: Opportunities for advancement within the Sanford Health system
- general: Positive and supportive work environment
- general: Commitment to employee well-being
- general: Employee recognition programs
- general: Diverse and inclusive workplace
Tags & Categories
Answer 10 quick questions to check your fit for Patient Access Representative Careers at Sanford Health - Fargo, North Dakota | Apply Now! @ Sanford Health.
Related Books and Jobs