Patient Access Representative Careers at Sanford Health - Fargo, North Dakota | Apply Now!
Sanford Health
Patient Access Representative Careers at Sanford Health - Fargo, North Dakota | Apply Now!
Job Description
Patient Access Representative (Straight Weekends) | Emergency Center | 17 hrs/wk
Join Sanford Health, a leading healthcare provider in the United States, and become part of a team dedicated to delivering exceptional patient care. As a Patient Access Representative in our Emergency Center, you will play a crucial role in providing a positive first impression and ensuring efficient patient registration and scheduling processes. This part-time position offers straight weekend hours, allowing for a flexible work-life balance while contributing to a fast-paced and dynamic environment.
Role Overview
As a Patient Access Representative, you will be the initial point of contact for patients, both in person and over the phone. Your primary responsibilities will include greeting patients, verifying their demographic information, and ensuring accurate registration. You will also be responsible for scheduling appointments, coordinating referrals, and managing patient records. Your exceptional customer service skills and attention to detail will be essential in creating a welcoming and efficient environment for patients.
A Day in the Life
Here's a glimpse into what your typical day might look like:
- Greet patients with a warm and welcoming attitude, ensuring a positive first impression.
- Verify patient demographics and insurance information accurately.
- Create, scan, and route necessary documents and electronic forms.
- Inform patients about required paperwork and capture necessary signatures.
- Establish financial responsibility and assist patients with payment arrangements.
- Collect co-payments and other payments, adhering to Sanford Health's policies and procedures.
- Address and resolve registration errors or insurance claim denials through work queues.
- Work with the nursing team and providers to coordinate and schedule appointments.
- Obtain and coordinate referrals and conduct pre-authorization procedures.
- Arrange interpreter services when needed.
- Check patients in and out efficiently.
- Operate a multi-line phone system to answer calls and direct inquiries.
- Manage recall and waitlists and serve as a switchboard operator when necessary.
Why Fargo, North Dakota?
Fargo, North Dakota, offers a unique blend of small-town charm and big-city amenities. Known for its friendly atmosphere, vibrant arts scene, and affordable cost of living, Fargo provides a welcoming environment for individuals and families alike. With a growing economy and a strong sense of community, Fargo is an excellent place to build a career and enjoy a high quality of life.
Career Path
Sanford Health is committed to providing its employees with opportunities for growth and advancement. As a Patient Access Representative, you can advance your career within the Patient Access department or explore other areas of the organization. With additional training and experience, you may progress to roles such as Patient Access Supervisor, Revenue Cycle Specialist, or Healthcare Administrator. Sanford Health also offers tuition reimbursement and professional development programs to help you achieve your career goals.
Salary and Benefits
Sanford Health offers a competitive salary and benefits package to its employees. The salary range for this position is estimated between $32,000 and $45,000 annually, depending on experience and qualifications. In addition to salary, Sanford Health provides a comprehensive benefits package that includes:
- Health insurance (medical, dental, and vision)
- Paid time off (PTO) and paid holidays
- Retirement plan with employer match
- Life insurance
- Disability insurance
- Employee assistance program (EAP)
- Tuition reimbursement
- Employee discounts
Sanford Health Culture
Sanford Health is dedicated to creating a supportive and inclusive work environment. We value our employees and recognize their contributions to our mission of providing exceptional patient care. We are committed to fostering a culture of teamwork, respect, and continuous improvement. Our employees are encouraged to share their ideas, collaborate with colleagues, and develop their skills to reach their full potential.
How to Apply
If you are a motivated and customer-focused individual with a passion for healthcare, we encourage you to apply for the Patient Access Representative position at Sanford Health. To apply, please submit your resume and cover letter through our online application portal. We look forward to reviewing your application and considering you for this exciting opportunity.
Frequently Asked Questions (FAQ)
-
What are the key responsibilities of a Patient Access Representative?
Key responsibilities include greeting patients, verifying demographics, creating and routing documents, scheduling appointments, and collecting payments.
-
What qualifications are required for this position?
A high school diploma or equivalent is preferred, along with one year of work experience, preferably in a medical office setting. Customer service skills are essential.
-
What is the work schedule for this position?
This is a part-time position with straight weekend hours.
-
What benefits does Sanford Health offer?
Sanford Health offers a comprehensive benefits package, including health insurance, paid time off, retirement plan, and tuition reimbursement.
-
What opportunities are there for career advancement?
Sanford Health provides opportunities for growth and advancement within the Patient Access department and other areas of the organization.
-
Is medical terminology knowledge required?
Medical terminology knowledge is helpful but not always required. Sanford Health may provide training opportunities.
-
What is the work environment like?
The work environment is fast-paced and dynamic, requiring strong customer service and multitasking skills.
-
How does Sanford Health support employee development?
Sanford Health offers tuition reimbursement and professional development programs to help employees achieve their career goals.
-
Is this position a union position?
No, this is not a union position.
-
Who do I contact if I have questions about the application process?
You can call 1-877-673-0854 or send an email to talent@sanfordhealth.org for assistance.
Locations
- Fargo, North Dakota, United States
Salary
35,200 - 49,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceintermediate
- Patient Registrationintermediate
- Schedulingintermediate
- Data Entryintermediate
- Medical Terminologyintermediate
- Insurance Verificationintermediate
- Payment Collectionintermediate
- Record Keepingintermediate
- Communication (verbal and written)intermediate
- Multi-line Phone Operationintermediate
- Computer Skillsintermediate
- Problem Solvingintermediate
- Time Managementintermediate
- Organizationintermediate
- Attention to Detailintermediate
- HIPAA Complianceintermediate
- Referral Coordinationintermediate
- Pre-authorizationintermediate
- Interpreter Services Coordinationintermediate
Required Qualifications
- High school diploma or equivalent preferred (experience)
- Post-secondary education helpful (experience)
- One year of work experience, preferably in a medical office setting (experience)
- Medical terminology knowledge is helpful (experience)
- Customer service skills are essential (experience)
- Six months' customer service experience desired (experience)
- Ability to greet patients and verify demographics accurately (experience)
- Experience in creating, scanning, and routing documents or electronic forms (experience)
- Knowledge of insurance policies and procedures (experience)
- Proficiency in collecting co-payments and payments on account balances (experience)
- Familiarity with scheduling appointments and coordinating referrals (experience)
- Ability to operate multi-line phone systems (experience)
Responsibilities
- Greet patients and verify demographic information accurately
- Create, scan, and route documents or electronic forms efficiently
- Inform patients about documents and capture necessary signatures
- Establish and assign financial responsibility, assisting with payment arrangements
- Collect co-payments, pre-payments, and payments on account balances accurately
- Address and resolve registration errors or denied insurance claims through work queues
- Coordinate and schedule appointments to meet patient needs, collaborating with the nursing team and providers
- Obtain and coordinate referrals, conducting pre-authorization processes
- Arrange interpreter services for patients as needed
- Check patients in and out efficiently
- Operate multi-line phone systems effectively
- Resolve work queue issues, manage recall and waitlists, and serve as switchboard operator
- Prepare and coordinate charts for patient visits
- Organize supporting provider documents for patient records
- Initiate and collaborate on patient financial assistance programs
- Track patient visits and manage health information on patient accounts
- Compile, distribute, administer, and score assessments as required
- Coordinate Telemed appointments effectively
- Make reminder calls for upcoming appointments
- Assist with hospital admissions processes
- Perform general office duties such as making copies and sending faxes
Benefits
- general: Health insurance (medical, dental, vision)
- general: Paid time off (PTO)
- general: Paid holidays
- general: Retirement plan (401k or similar) with employer match
- general: Life insurance
- general: Disability insurance
- general: Employee assistance program (EAP)
- general: Tuition reimbursement or assistance
- general: Professional development opportunities
- general: Wellness programs
- general: Employee discounts
- general: Flexible spending accounts (FSA)
- general: Health savings accounts (HSA)
- general: Career advancement opportunities within Sanford Health
- general: Supportive work environment
- general: Opportunities for community involvement
- general: Employee recognition programs
Tags & Categories
Answer 10 quick questions to check your fit for Patient Access Representative Careers at Sanford Health - Fargo, North Dakota | Apply Now! @ Sanford Health.
Related Books and Jobs
Patient Access Representative Careers at Sanford Health - Fargo, North Dakota | Apply Now!
Sanford Health
Patient Access Representative Careers at Sanford Health - Fargo, North Dakota | Apply Now!
Job Description
Patient Access Representative (Straight Weekends) | Emergency Center | 17 hrs/wk
Join Sanford Health, a leading healthcare provider in the United States, and become part of a team dedicated to delivering exceptional patient care. As a Patient Access Representative in our Emergency Center, you will play a crucial role in providing a positive first impression and ensuring efficient patient registration and scheduling processes. This part-time position offers straight weekend hours, allowing for a flexible work-life balance while contributing to a fast-paced and dynamic environment.
Role Overview
As a Patient Access Representative, you will be the initial point of contact for patients, both in person and over the phone. Your primary responsibilities will include greeting patients, verifying their demographic information, and ensuring accurate registration. You will also be responsible for scheduling appointments, coordinating referrals, and managing patient records. Your exceptional customer service skills and attention to detail will be essential in creating a welcoming and efficient environment for patients.
A Day in the Life
Here's a glimpse into what your typical day might look like:
- Greet patients with a warm and welcoming attitude, ensuring a positive first impression.
- Verify patient demographics and insurance information accurately.
- Create, scan, and route necessary documents and electronic forms.
- Inform patients about required paperwork and capture necessary signatures.
- Establish financial responsibility and assist patients with payment arrangements.
- Collect co-payments and other payments, adhering to Sanford Health's policies and procedures.
- Address and resolve registration errors or insurance claim denials through work queues.
- Work with the nursing team and providers to coordinate and schedule appointments.
- Obtain and coordinate referrals and conduct pre-authorization procedures.
- Arrange interpreter services when needed.
- Check patients in and out efficiently.
- Operate a multi-line phone system to answer calls and direct inquiries.
- Manage recall and waitlists and serve as a switchboard operator when necessary.
Why Fargo, North Dakota?
Fargo, North Dakota, offers a unique blend of small-town charm and big-city amenities. Known for its friendly atmosphere, vibrant arts scene, and affordable cost of living, Fargo provides a welcoming environment for individuals and families alike. With a growing economy and a strong sense of community, Fargo is an excellent place to build a career and enjoy a high quality of life.
Career Path
Sanford Health is committed to providing its employees with opportunities for growth and advancement. As a Patient Access Representative, you can advance your career within the Patient Access department or explore other areas of the organization. With additional training and experience, you may progress to roles such as Patient Access Supervisor, Revenue Cycle Specialist, or Healthcare Administrator. Sanford Health also offers tuition reimbursement and professional development programs to help you achieve your career goals.
Salary and Benefits
Sanford Health offers a competitive salary and benefits package to its employees. The salary range for this position is estimated between $32,000 and $45,000 annually, depending on experience and qualifications. In addition to salary, Sanford Health provides a comprehensive benefits package that includes:
- Health insurance (medical, dental, and vision)
- Paid time off (PTO) and paid holidays
- Retirement plan with employer match
- Life insurance
- Disability insurance
- Employee assistance program (EAP)
- Tuition reimbursement
- Employee discounts
Sanford Health Culture
Sanford Health is dedicated to creating a supportive and inclusive work environment. We value our employees and recognize their contributions to our mission of providing exceptional patient care. We are committed to fostering a culture of teamwork, respect, and continuous improvement. Our employees are encouraged to share their ideas, collaborate with colleagues, and develop their skills to reach their full potential.
How to Apply
If you are a motivated and customer-focused individual with a passion for healthcare, we encourage you to apply for the Patient Access Representative position at Sanford Health. To apply, please submit your resume and cover letter through our online application portal. We look forward to reviewing your application and considering you for this exciting opportunity.
Frequently Asked Questions (FAQ)
-
What are the key responsibilities of a Patient Access Representative?
Key responsibilities include greeting patients, verifying demographics, creating and routing documents, scheduling appointments, and collecting payments.
-
What qualifications are required for this position?
A high school diploma or equivalent is preferred, along with one year of work experience, preferably in a medical office setting. Customer service skills are essential.
-
What is the work schedule for this position?
This is a part-time position with straight weekend hours.
-
What benefits does Sanford Health offer?
Sanford Health offers a comprehensive benefits package, including health insurance, paid time off, retirement plan, and tuition reimbursement.
-
What opportunities are there for career advancement?
Sanford Health provides opportunities for growth and advancement within the Patient Access department and other areas of the organization.
-
Is medical terminology knowledge required?
Medical terminology knowledge is helpful but not always required. Sanford Health may provide training opportunities.
-
What is the work environment like?
The work environment is fast-paced and dynamic, requiring strong customer service and multitasking skills.
-
How does Sanford Health support employee development?
Sanford Health offers tuition reimbursement and professional development programs to help employees achieve their career goals.
-
Is this position a union position?
No, this is not a union position.
-
Who do I contact if I have questions about the application process?
You can call 1-877-673-0854 or send an email to talent@sanfordhealth.org for assistance.
Locations
- Fargo, North Dakota, United States
Salary
35,200 - 49,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceintermediate
- Patient Registrationintermediate
- Schedulingintermediate
- Data Entryintermediate
- Medical Terminologyintermediate
- Insurance Verificationintermediate
- Payment Collectionintermediate
- Record Keepingintermediate
- Communication (verbal and written)intermediate
- Multi-line Phone Operationintermediate
- Computer Skillsintermediate
- Problem Solvingintermediate
- Time Managementintermediate
- Organizationintermediate
- Attention to Detailintermediate
- HIPAA Complianceintermediate
- Referral Coordinationintermediate
- Pre-authorizationintermediate
- Interpreter Services Coordinationintermediate
Required Qualifications
- High school diploma or equivalent preferred (experience)
- Post-secondary education helpful (experience)
- One year of work experience, preferably in a medical office setting (experience)
- Medical terminology knowledge is helpful (experience)
- Customer service skills are essential (experience)
- Six months' customer service experience desired (experience)
- Ability to greet patients and verify demographics accurately (experience)
- Experience in creating, scanning, and routing documents or electronic forms (experience)
- Knowledge of insurance policies and procedures (experience)
- Proficiency in collecting co-payments and payments on account balances (experience)
- Familiarity with scheduling appointments and coordinating referrals (experience)
- Ability to operate multi-line phone systems (experience)
Responsibilities
- Greet patients and verify demographic information accurately
- Create, scan, and route documents or electronic forms efficiently
- Inform patients about documents and capture necessary signatures
- Establish and assign financial responsibility, assisting with payment arrangements
- Collect co-payments, pre-payments, and payments on account balances accurately
- Address and resolve registration errors or denied insurance claims through work queues
- Coordinate and schedule appointments to meet patient needs, collaborating with the nursing team and providers
- Obtain and coordinate referrals, conducting pre-authorization processes
- Arrange interpreter services for patients as needed
- Check patients in and out efficiently
- Operate multi-line phone systems effectively
- Resolve work queue issues, manage recall and waitlists, and serve as switchboard operator
- Prepare and coordinate charts for patient visits
- Organize supporting provider documents for patient records
- Initiate and collaborate on patient financial assistance programs
- Track patient visits and manage health information on patient accounts
- Compile, distribute, administer, and score assessments as required
- Coordinate Telemed appointments effectively
- Make reminder calls for upcoming appointments
- Assist with hospital admissions processes
- Perform general office duties such as making copies and sending faxes
Benefits
- general: Health insurance (medical, dental, vision)
- general: Paid time off (PTO)
- general: Paid holidays
- general: Retirement plan (401k or similar) with employer match
- general: Life insurance
- general: Disability insurance
- general: Employee assistance program (EAP)
- general: Tuition reimbursement or assistance
- general: Professional development opportunities
- general: Wellness programs
- general: Employee discounts
- general: Flexible spending accounts (FSA)
- general: Health savings accounts (HSA)
- general: Career advancement opportunities within Sanford Health
- general: Supportive work environment
- general: Opportunities for community involvement
- general: Employee recognition programs
Tags & Categories
Answer 10 quick questions to check your fit for Patient Access Representative Careers at Sanford Health - Fargo, North Dakota | Apply Now! @ Sanford Health.
Related Books and Jobs