Patient Access Representative Careers at Sanford Health - Sioux Falls, South Dakota | Apply Now!
Sanford Health
Patient Access Representative Careers at Sanford Health - Sioux Falls, South Dakota | Apply Now!
Job Description
Patient Access Representative | Outpatient Therapy | PRN - Sioux Falls, South Dakota
Sanford Health is seeking a dedicated and customer-focused Patient Access Representative to join our Outpatient Therapy team in Sioux Falls, South Dakota. As a Patient Access Representative, you will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth and efficient registration and scheduling process. This PRN (as needed) position offers a flexible work schedule and the opportunity to contribute to a positive patient experience.
Role Overview
The Patient Access Representative is responsible for greeting patients, verifying demographics, and creating and scanning necessary documents. You will also schedule appointments, coordinate referrals, and collect payments. Your attention to detail, excellent communication skills, and commitment to patient satisfaction will be essential in this role.
A Day in the Life
Here’s what a typical day might look like for a Patient Access Representative at Sanford Health:
- Greet patients with a warm and welcoming demeanor.
- Verify patient demographics and insurance information.
- Create and scan documents, ensuring accuracy and completeness.
- Schedule appointments and coordinate referrals.
- Collect co-payments and other payments.
- Answer phone calls and assist patients with inquiries.
- Maintain patient confidentiality and adhere to HIPAA guidelines.
- Collaborate with nursing staff and providers to ensure efficient patient flow.
Why Sioux Falls, South Dakota?
Sioux Falls is a vibrant and growing city with a strong sense of community. It offers a high quality of life with affordable housing, excellent schools, and a thriving job market. The city boasts a variety of recreational activities, including parks, bike trails, and cultural attractions. Sioux Falls is also home to a number of healthcare facilities, making it a great place to build a career in the healthcare industry.
Career Path
Sanford Health is committed to providing opportunities for career growth and advancement. As a Patient Access Representative, you can advance your career by taking on additional responsibilities or pursuing further education. Potential career paths include:
- Senior Patient Access Representative
- Patient Access Supervisor
- Revenue Cycle Specialist
- Healthcare Administrator
Salary and Benefits
The estimated salary range for this position is $32,000 to $45,000 per year, depending on experience and qualifications. Sanford Health offers a comprehensive benefits package, including:
- Competitive salary
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401(k) retirement plan
- Life insurance
- Disability coverage
- Flexible spending accounts
- Employee assistance program
- Tuition reimbursement
- Employee discount programs
Sanford Health Culture
At Sanford Health, we are committed to providing exceptional care to our patients and creating a supportive and rewarding work environment for our employees. We value teamwork, respect, and innovation. We believe that our employees are our greatest asset, and we are committed to investing in their professional growth and development.
How to Apply
To apply for this position, please submit your resume and cover letter through the Sanford Health Careers website. We look forward to hearing from you!
Frequently Asked Questions (FAQ)
- What are the essential skills for a Patient Access Representative? Excellent communication, customer service, and organizational skills are crucial.
- What experience is preferred for this role? One year of experience in a medical office setting is preferred.
- Is medical terminology required? Medical terminology is helpful but not always required.
- What are the working hours for this PRN position? Working hours vary depending on the needs of the department.
- What benefits are offered to PRN employees? Benefits for PRN employees may vary. Please inquire with HR for specific details.
- What is the dress code? Professional attire is required.
- Is there room for advancement in this role? Yes, Sanford Health offers opportunities for career advancement.
- What is the company culture like? Sanford Health fosters a supportive and collaborative work environment.
- How does Sanford Health support employee development? Sanford Health offers professional development and continuing education opportunities.
- What is the interview process like? The interview process typically includes a phone screening and an in-person interview.
Locations
- Sioux Falls, South Dakota, United States
Salary
35,200 - 49,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceintermediate
- Patient Registrationintermediate
- Appointment Schedulingintermediate
- Medical Terminologyintermediate
- Data Entryintermediate
- Insurance Verificationintermediate
- Payment Collectionintermediate
- Referral Coordinationintermediate
- Multi-line Phone Operationintermediate
- Electronic Health Records (EHR)intermediate
- HIPAA Complianceintermediate
- Communication (Verbal & Written)intermediate
- Problem Solvingintermediate
- Time Managementintermediate
- Organizational Skillsintermediate
- Cash Handlingintermediate
- ICD/CPT Coding Knowledgeintermediate
- Patient Confidentialityintermediate
- Telephone Etiquetteintermediate
- Medical Records Managementintermediate
- Patient Communicationintermediate
- Conflict Resolutionintermediate
- Teamwork/Collaborationintermediate
- Prior Authorizationintermediate
- Interpreter Servicesintermediate
Required Qualifications
- High school diploma or equivalent preferred. (experience)
- Post-secondary education helpful. (experience)
- One year of work experience, preferably in a medical office setting. (experience)
- Medical terminology helpful. (experience)
- Customer service skills essential. (experience)
- Six months' customer service experience desired. (experience)
- May require BLS for certain locations and/or settings. (experience)
- Ability to work independently and as part of a team. (experience)
- Proficiency in computer applications and software. (experience)
- Knowledge of healthcare regulations and policies. (experience)
- Ability to handle sensitive information with discretion. (experience)
- Strong attention to detail and accuracy. (experience)
Responsibilities
- Greet patients and verify demographics.
- Create, scan, and route documents or electronic forms.
- Inform patients about documents and capture signatures on necessary paperwork.
- Establish and assign financial responsibility and assist with payment arrangements.
- Collect co-payments, pre-payments, and payments on account balances.
- Address and resolve registration errors or denied insurance claims.
- Coordinate and schedule appointments to meet patient’s needs.
- Coordinate provider schedules.
- Obtain and coordinate referrals and conduct pre-authorization.
- Arrange interpreter services.
- Check patients in and out.
- Operate multi-line phone systems.
- Resolve work queue issues, manage recall and waitlists.
- Serve as switchboard operator calling codes and paging providers.
- Prepare and coordinate patient charts.
- Organize supporting provider documents.
- Initiate and collaborate on patient financial assistance.
- Track patient visits and health information management on patient accounts.
- Compile, distribute, administer, and score assessments.
- Coordinate Telemed appointments.
- Make reminder calls for appointments.
- Assist with hospital admissions.
- Perform general office duties such as making copies or sending faxes.
- Maintain patient confidentiality at all times.
- Ensure compliance with HIPAA regulations.
Benefits
- general: Competitive salary commensurate with experience.
- general: Comprehensive health insurance (medical, dental, vision).
- general: Paid time off (PTO) for vacation, sick leave, and holidays.
- general: 401(k) retirement plan with employer match.
- general: Life insurance and disability coverage.
- general: Flexible spending accounts (FSA) or health savings accounts (HSA).
- general: Employee assistance program (EAP) for confidential counseling and support.
- general: Professional development opportunities and continuing education.
- general: Tuition reimbursement program for eligible employees.
- general: Employee discount programs for various products and services.
- general: Wellness programs and resources to support employee health.
- general: Recognition programs to reward outstanding performance.
- general: Opportunities for career advancement within Sanford Health.
- general: Supportive and collaborative work environment.
- general: Access to Sanford Health's extensive network of resources.
- general: Employee referral bonus program.
Tags & Categories
Answer 10 quick questions to check your fit for Patient Access Representative Careers at Sanford Health - Sioux Falls, South Dakota | Apply Now! @ Sanford Health.
Related Books and Jobs
Patient Access Representative Careers at Sanford Health - Sioux Falls, South Dakota | Apply Now!
Sanford Health
Patient Access Representative Careers at Sanford Health - Sioux Falls, South Dakota | Apply Now!
Job Description
Patient Access Representative | Outpatient Therapy | PRN - Sioux Falls, South Dakota
Sanford Health is seeking a dedicated and customer-focused Patient Access Representative to join our Outpatient Therapy team in Sioux Falls, South Dakota. As a Patient Access Representative, you will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth and efficient registration and scheduling process. This PRN (as needed) position offers a flexible work schedule and the opportunity to contribute to a positive patient experience.
Role Overview
The Patient Access Representative is responsible for greeting patients, verifying demographics, and creating and scanning necessary documents. You will also schedule appointments, coordinate referrals, and collect payments. Your attention to detail, excellent communication skills, and commitment to patient satisfaction will be essential in this role.
A Day in the Life
Here’s what a typical day might look like for a Patient Access Representative at Sanford Health:
- Greet patients with a warm and welcoming demeanor.
- Verify patient demographics and insurance information.
- Create and scan documents, ensuring accuracy and completeness.
- Schedule appointments and coordinate referrals.
- Collect co-payments and other payments.
- Answer phone calls and assist patients with inquiries.
- Maintain patient confidentiality and adhere to HIPAA guidelines.
- Collaborate with nursing staff and providers to ensure efficient patient flow.
Why Sioux Falls, South Dakota?
Sioux Falls is a vibrant and growing city with a strong sense of community. It offers a high quality of life with affordable housing, excellent schools, and a thriving job market. The city boasts a variety of recreational activities, including parks, bike trails, and cultural attractions. Sioux Falls is also home to a number of healthcare facilities, making it a great place to build a career in the healthcare industry.
Career Path
Sanford Health is committed to providing opportunities for career growth and advancement. As a Patient Access Representative, you can advance your career by taking on additional responsibilities or pursuing further education. Potential career paths include:
- Senior Patient Access Representative
- Patient Access Supervisor
- Revenue Cycle Specialist
- Healthcare Administrator
Salary and Benefits
The estimated salary range for this position is $32,000 to $45,000 per year, depending on experience and qualifications. Sanford Health offers a comprehensive benefits package, including:
- Competitive salary
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401(k) retirement plan
- Life insurance
- Disability coverage
- Flexible spending accounts
- Employee assistance program
- Tuition reimbursement
- Employee discount programs
Sanford Health Culture
At Sanford Health, we are committed to providing exceptional care to our patients and creating a supportive and rewarding work environment for our employees. We value teamwork, respect, and innovation. We believe that our employees are our greatest asset, and we are committed to investing in their professional growth and development.
How to Apply
To apply for this position, please submit your resume and cover letter through the Sanford Health Careers website. We look forward to hearing from you!
Frequently Asked Questions (FAQ)
- What are the essential skills for a Patient Access Representative? Excellent communication, customer service, and organizational skills are crucial.
- What experience is preferred for this role? One year of experience in a medical office setting is preferred.
- Is medical terminology required? Medical terminology is helpful but not always required.
- What are the working hours for this PRN position? Working hours vary depending on the needs of the department.
- What benefits are offered to PRN employees? Benefits for PRN employees may vary. Please inquire with HR for specific details.
- What is the dress code? Professional attire is required.
- Is there room for advancement in this role? Yes, Sanford Health offers opportunities for career advancement.
- What is the company culture like? Sanford Health fosters a supportive and collaborative work environment.
- How does Sanford Health support employee development? Sanford Health offers professional development and continuing education opportunities.
- What is the interview process like? The interview process typically includes a phone screening and an in-person interview.
Locations
- Sioux Falls, South Dakota, United States
Salary
35,200 - 49,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceintermediate
- Patient Registrationintermediate
- Appointment Schedulingintermediate
- Medical Terminologyintermediate
- Data Entryintermediate
- Insurance Verificationintermediate
- Payment Collectionintermediate
- Referral Coordinationintermediate
- Multi-line Phone Operationintermediate
- Electronic Health Records (EHR)intermediate
- HIPAA Complianceintermediate
- Communication (Verbal & Written)intermediate
- Problem Solvingintermediate
- Time Managementintermediate
- Organizational Skillsintermediate
- Cash Handlingintermediate
- ICD/CPT Coding Knowledgeintermediate
- Patient Confidentialityintermediate
- Telephone Etiquetteintermediate
- Medical Records Managementintermediate
- Patient Communicationintermediate
- Conflict Resolutionintermediate
- Teamwork/Collaborationintermediate
- Prior Authorizationintermediate
- Interpreter Servicesintermediate
Required Qualifications
- High school diploma or equivalent preferred. (experience)
- Post-secondary education helpful. (experience)
- One year of work experience, preferably in a medical office setting. (experience)
- Medical terminology helpful. (experience)
- Customer service skills essential. (experience)
- Six months' customer service experience desired. (experience)
- May require BLS for certain locations and/or settings. (experience)
- Ability to work independently and as part of a team. (experience)
- Proficiency in computer applications and software. (experience)
- Knowledge of healthcare regulations and policies. (experience)
- Ability to handle sensitive information with discretion. (experience)
- Strong attention to detail and accuracy. (experience)
Responsibilities
- Greet patients and verify demographics.
- Create, scan, and route documents or electronic forms.
- Inform patients about documents and capture signatures on necessary paperwork.
- Establish and assign financial responsibility and assist with payment arrangements.
- Collect co-payments, pre-payments, and payments on account balances.
- Address and resolve registration errors or denied insurance claims.
- Coordinate and schedule appointments to meet patient’s needs.
- Coordinate provider schedules.
- Obtain and coordinate referrals and conduct pre-authorization.
- Arrange interpreter services.
- Check patients in and out.
- Operate multi-line phone systems.
- Resolve work queue issues, manage recall and waitlists.
- Serve as switchboard operator calling codes and paging providers.
- Prepare and coordinate patient charts.
- Organize supporting provider documents.
- Initiate and collaborate on patient financial assistance.
- Track patient visits and health information management on patient accounts.
- Compile, distribute, administer, and score assessments.
- Coordinate Telemed appointments.
- Make reminder calls for appointments.
- Assist with hospital admissions.
- Perform general office duties such as making copies or sending faxes.
- Maintain patient confidentiality at all times.
- Ensure compliance with HIPAA regulations.
Benefits
- general: Competitive salary commensurate with experience.
- general: Comprehensive health insurance (medical, dental, vision).
- general: Paid time off (PTO) for vacation, sick leave, and holidays.
- general: 401(k) retirement plan with employer match.
- general: Life insurance and disability coverage.
- general: Flexible spending accounts (FSA) or health savings accounts (HSA).
- general: Employee assistance program (EAP) for confidential counseling and support.
- general: Professional development opportunities and continuing education.
- general: Tuition reimbursement program for eligible employees.
- general: Employee discount programs for various products and services.
- general: Wellness programs and resources to support employee health.
- general: Recognition programs to reward outstanding performance.
- general: Opportunities for career advancement within Sanford Health.
- general: Supportive and collaborative work environment.
- general: Access to Sanford Health's extensive network of resources.
- general: Employee referral bonus program.
Tags & Categories
Answer 10 quick questions to check your fit for Patient Access Representative Careers at Sanford Health - Sioux Falls, South Dakota | Apply Now! @ Sanford Health.
Related Books and Jobs