Patient Access Representative Careers at Sanford Health - Sioux Falls, SD | Apply Now!
Sanford Health
Patient Access Representative Careers at Sanford Health - Sioux Falls, SD | Apply Now!
Job Description
Patient Access Representative - Emergency Department, Sanford Health, Sioux Falls, SD
Role Overview
Are you passionate about providing exceptional customer service and making a difference in patient care? Sanford Health in Sioux Falls, South Dakota, is seeking a dedicated and detail-oriented Patient Access Representative to join our Emergency Department team. In this fast-paced and dynamic role, you will be the first point of contact for patients, ensuring a smooth and efficient registration process. Your ability to greet patients warmly, verify their information accurately, and handle administrative tasks with precision will directly impact the patient experience and the overall efficiency of the Emergency Department.
A Day in the Life
As a Patient Access Representative in the Emergency Department, your day will be filled with diverse responsibilities. You will greet patients and their families, offering comfort and guidance during what can often be a stressful time. Your duties include verifying patient demographics, creating and scanning necessary documents, and obtaining required signatures. You will also establish financial responsibility, collect payments, and assist with payment arrangements. Additionally, you'll coordinate with the nursing team to schedule appointments, manage referrals, and arrange interpreter services. Your attention to detail and ability to multitask will be essential as you manage phone calls, resolve work queue issues, and ensure accurate patient information is maintained.
Why Sioux Falls, South Dakota?
Sioux Falls offers a unique blend of small-town charm and big-city amenities. Known for its friendly atmosphere, affordable cost of living, and excellent schools, Sioux Falls is a great place to live and work. The city boasts a thriving job market, diverse cultural attractions, and abundant outdoor recreational opportunities. Enjoy exploring Falls Park, catching a show at the Washington Pavilion, or dining at one of the city's many restaurants. Sioux Falls provides a high quality of life with a strong sense of community, making it an ideal location for professionals and families alike. With its growing economy and welcoming environment, Sioux Falls offers a promising future for those seeking career opportunities and a fulfilling lifestyle.
Career Path
Sanford Health is committed to providing employees with opportunities for growth and advancement. As a Patient Access Representative, you can develop your skills and advance within the organization through various career paths. You might move into a lead or supervisory role, overseeing a team of Patient Access Representatives. Alternatively, you could specialize in areas such as medical coding, billing, or healthcare administration. Sanford Health offers tuition reimbursement and professional development programs to help you achieve your career goals. With dedication and a desire to learn, you can build a rewarding and long-lasting career at Sanford Health.
Salary & Benefits
Sanford Health offers a competitive salary and comprehensive benefits package to attract and retain talented employees. While the exact salary range for this position depends on experience and qualifications, you can expect a competitive wage reflective of the market in Sioux Falls, South Dakota. The benefits package includes health, dental, and vision insurance, paid time off, retirement plan options, life insurance, and disability coverage. Sanford Health also provides access to wellness programs, employee assistance programs, and employee discounts. These benefits contribute to a healthy work-life balance and support the overall well-being of our employees.
Sanford Health Culture
Sanford Health is known for its strong commitment to its employees and its mission of providing high-quality healthcare to the communities it serves. The organization fosters a culture of teamwork, respect, and innovation. Employees are encouraged to share their ideas and contribute to improving patient care. Sanford Health values diversity and inclusion, creating a welcoming and supportive environment for all employees. The organization also emphasizes work-life balance, offering flexible scheduling options and promoting employee well-being. Joining Sanford Health means becoming part of a family of dedicated professionals who are passionate about making a difference.
How to Apply
If you are ready to take the next step in your career and join the Sanford Health team, we encourage you to apply online through our careers website. Simply search for the Patient Access Representative position in Sioux Falls, South Dakota, and follow the instructions to submit your application. Be sure to highlight your customer service skills, attention to detail, and relevant experience in your resume and cover letter. We look forward to reviewing your application and learning more about your qualifications.
Frequently Asked Questions (FAQ)
- What are the essential skills for a Patient Access Representative? Essential skills include customer service, communication, attention to detail, and proficiency in computer systems.
- What is the work environment like in the Emergency Department? The Emergency Department is a fast-paced and dynamic environment requiring the ability to handle stressful situations.
- What opportunities are there for career advancement at Sanford Health? Sanford Health offers various career paths and professional development programs to help employees advance within the organization.
- What benefits does Sanford Health offer? Sanford Health offers a comprehensive benefits package including health, dental, and vision insurance, paid time off, and retirement plan options.
- Is prior medical experience required for this position? Prior medical office experience is preferred but not always required. Customer service skills are essential.
- What is the dress code for Patient Access Representatives? The dress code is professional and appropriate for a healthcare setting.
- What is the typical work schedule for this position? This position includes every other weekend and every other holiday.
- How does Sanford Health support employee well-being? Sanford Health offers wellness programs, employee assistance programs, and flexible scheduling options.
- What is the company culture like at Sanford Health? Sanford Health fosters a culture of teamwork, respect, and innovation.
- How can I learn more about Sanford Health's mission and values? You can learn more about Sanford Health's mission and values on our website.
Locations
- Sioux Falls, South Dakota, United States
Salary
35,200 - 52,800 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Patient Registrationintermediate
- Demographic Verificationintermediate
- Document Scanning and Routingintermediate
- Electronic Form Managementintermediate
- Signature Captureintermediate
- Financial Responsibility Assessmentintermediate
- Payment Collectionintermediate
- Insurance Claim Resolutionintermediate
- Appointment Schedulingintermediate
- Referral Coordinationintermediate
- Pre-authorizationintermediate
- Interpreter Service Arrangementintermediate
- Patient Check-in/Check-outintermediate
- Multi-line Phone Operationintermediate
- Work Queue Managementintermediate
- Recall List Managementintermediate
- Waitlist Managementintermediate
- Switchboard Operationintermediate
- Chart Preparationintermediate
- Provider Document Organizationintermediate
- Patient Financial Assistance Initiationintermediate
- Patient Visit Trackingintermediate
- Health Information Managementintermediate
- Assessment Administrationintermediate
- Telemedicine Coordinationintermediate
- Appointment Remindersintermediate
- Hospital Admission Proceduresintermediate
- Faxingintermediate
- Copyingintermediate
- Customer Serviceintermediate
- Medical Terminologyintermediate
Required Qualifications
- High school diploma or equivalent preferred. (experience)
- Post-secondary education helpful. (experience)
- One year of work experience, preferably in a medical office setting. (experience)
- Medical terminology helpful. (experience)
- Customer service skills essential. (experience)
- Six months' customer service experience desired. (experience)
- Ability to work every other weekend and every other holiday. (experience)
- BLS certification may be required for certain locations and/or settings. (experience)
- Proficiency in using computer systems for registration and scheduling. (experience)
- Excellent communication and interpersonal skills. (experience)
- Ability to handle stressful situations in a fast-paced environment. (experience)
- Knowledge of medical insurance processes and procedures. (experience)
- Understanding of patient confidentiality and HIPAA regulations. (experience)
- Ability to work effectively in a team environment. (experience)
- Strong organizational skills and attention to detail. (experience)
Responsibilities
- Greet patients and verify demographic information accurately.
- Create, scan, and route documents and electronic forms efficiently.
- Inform patients about required documents and capture necessary signatures.
- Establish and assign financial responsibility, assisting with payment arrangements.
- Collect co-payments, pre-payments, and payments on account balances.
- Address and resolve registration errors or denied insurance claims.
- Work with nursing teams and providers to coordinate and schedule appointments.
- Obtain and coordinate referrals, conducting pre-authorization processes.
- Arrange interpreter services for patients as needed.
- Check patients in and out, ensuring a smooth process.
- Operate a multi-line phone system effectively.
- Resolve work queue issues, manage recall and waitlists, and operate as a switchboard operator.
- Prepare and coordinate patient charts accurately.
- Organize supporting provider documents in a timely manner.
- Initiate and collaborate on patient financial assistance programs.
- Track patient visits and manage health information on patient accounts.
- Compile, distribute, administer, and score patient assessments.
- Coordinate telemedicine appointments efficiently.
- Make reminder calls for upcoming appointments.
- Assist with hospital admission procedures as required.
- Perform general office duties such as making copies and sending faxes.
- Maintain a welcoming and safe environment for patients.
- Provide extraordinary customer service to patients in every interaction.
- Ensure compliance with all relevant policies and procedures.
- Maintain patient confidentiality and adhere to HIPAA regulations.
Benefits
- general: Comprehensive health insurance including medical, dental, and vision.
- general: Generous paid time off (PTO) and holiday pay.
- general: Retirement plan options with employer matching contributions.
- general: Life insurance and disability coverage.
- general: Flexible spending accounts (FSA) for healthcare and dependent care expenses.
- general: Employee assistance program (EAP) for confidential counseling and support.
- general: Tuition reimbursement and professional development opportunities.
- general: Wellness programs and resources to promote employee health and well-being.
- general: Employee discounts on various products and services.
- general: Career advancement opportunities within the Sanford Health system.
- general: A supportive and collaborative work environment.
- general: Opportunities to make a meaningful impact on patient lives.
- general: Competitive salary and benefits package.
- general: Relocation assistance may be available for eligible candidates.
- general: Employee referral bonus program.
- general: On-site cafeteria and dining options.
- general: Free parking or subsidized transportation options.
Tags & Categories
Answer 10 quick questions to check your fit for Patient Access Representative Careers at Sanford Health - Sioux Falls, SD | Apply Now! @ Sanford Health.
Related Books and Jobs
Patient Access Representative Careers at Sanford Health - Sioux Falls, SD | Apply Now!
Sanford Health
Patient Access Representative Careers at Sanford Health - Sioux Falls, SD | Apply Now!
Job Description
Patient Access Representative - Emergency Department, Sanford Health, Sioux Falls, SD
Role Overview
Are you passionate about providing exceptional customer service and making a difference in patient care? Sanford Health in Sioux Falls, South Dakota, is seeking a dedicated and detail-oriented Patient Access Representative to join our Emergency Department team. In this fast-paced and dynamic role, you will be the first point of contact for patients, ensuring a smooth and efficient registration process. Your ability to greet patients warmly, verify their information accurately, and handle administrative tasks with precision will directly impact the patient experience and the overall efficiency of the Emergency Department.
A Day in the Life
As a Patient Access Representative in the Emergency Department, your day will be filled with diverse responsibilities. You will greet patients and their families, offering comfort and guidance during what can often be a stressful time. Your duties include verifying patient demographics, creating and scanning necessary documents, and obtaining required signatures. You will also establish financial responsibility, collect payments, and assist with payment arrangements. Additionally, you'll coordinate with the nursing team to schedule appointments, manage referrals, and arrange interpreter services. Your attention to detail and ability to multitask will be essential as you manage phone calls, resolve work queue issues, and ensure accurate patient information is maintained.
Why Sioux Falls, South Dakota?
Sioux Falls offers a unique blend of small-town charm and big-city amenities. Known for its friendly atmosphere, affordable cost of living, and excellent schools, Sioux Falls is a great place to live and work. The city boasts a thriving job market, diverse cultural attractions, and abundant outdoor recreational opportunities. Enjoy exploring Falls Park, catching a show at the Washington Pavilion, or dining at one of the city's many restaurants. Sioux Falls provides a high quality of life with a strong sense of community, making it an ideal location for professionals and families alike. With its growing economy and welcoming environment, Sioux Falls offers a promising future for those seeking career opportunities and a fulfilling lifestyle.
Career Path
Sanford Health is committed to providing employees with opportunities for growth and advancement. As a Patient Access Representative, you can develop your skills and advance within the organization through various career paths. You might move into a lead or supervisory role, overseeing a team of Patient Access Representatives. Alternatively, you could specialize in areas such as medical coding, billing, or healthcare administration. Sanford Health offers tuition reimbursement and professional development programs to help you achieve your career goals. With dedication and a desire to learn, you can build a rewarding and long-lasting career at Sanford Health.
Salary & Benefits
Sanford Health offers a competitive salary and comprehensive benefits package to attract and retain talented employees. While the exact salary range for this position depends on experience and qualifications, you can expect a competitive wage reflective of the market in Sioux Falls, South Dakota. The benefits package includes health, dental, and vision insurance, paid time off, retirement plan options, life insurance, and disability coverage. Sanford Health also provides access to wellness programs, employee assistance programs, and employee discounts. These benefits contribute to a healthy work-life balance and support the overall well-being of our employees.
Sanford Health Culture
Sanford Health is known for its strong commitment to its employees and its mission of providing high-quality healthcare to the communities it serves. The organization fosters a culture of teamwork, respect, and innovation. Employees are encouraged to share their ideas and contribute to improving patient care. Sanford Health values diversity and inclusion, creating a welcoming and supportive environment for all employees. The organization also emphasizes work-life balance, offering flexible scheduling options and promoting employee well-being. Joining Sanford Health means becoming part of a family of dedicated professionals who are passionate about making a difference.
How to Apply
If you are ready to take the next step in your career and join the Sanford Health team, we encourage you to apply online through our careers website. Simply search for the Patient Access Representative position in Sioux Falls, South Dakota, and follow the instructions to submit your application. Be sure to highlight your customer service skills, attention to detail, and relevant experience in your resume and cover letter. We look forward to reviewing your application and learning more about your qualifications.
Frequently Asked Questions (FAQ)
- What are the essential skills for a Patient Access Representative? Essential skills include customer service, communication, attention to detail, and proficiency in computer systems.
- What is the work environment like in the Emergency Department? The Emergency Department is a fast-paced and dynamic environment requiring the ability to handle stressful situations.
- What opportunities are there for career advancement at Sanford Health? Sanford Health offers various career paths and professional development programs to help employees advance within the organization.
- What benefits does Sanford Health offer? Sanford Health offers a comprehensive benefits package including health, dental, and vision insurance, paid time off, and retirement plan options.
- Is prior medical experience required for this position? Prior medical office experience is preferred but not always required. Customer service skills are essential.
- What is the dress code for Patient Access Representatives? The dress code is professional and appropriate for a healthcare setting.
- What is the typical work schedule for this position? This position includes every other weekend and every other holiday.
- How does Sanford Health support employee well-being? Sanford Health offers wellness programs, employee assistance programs, and flexible scheduling options.
- What is the company culture like at Sanford Health? Sanford Health fosters a culture of teamwork, respect, and innovation.
- How can I learn more about Sanford Health's mission and values? You can learn more about Sanford Health's mission and values on our website.
Locations
- Sioux Falls, South Dakota, United States
Salary
35,200 - 52,800 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Patient Registrationintermediate
- Demographic Verificationintermediate
- Document Scanning and Routingintermediate
- Electronic Form Managementintermediate
- Signature Captureintermediate
- Financial Responsibility Assessmentintermediate
- Payment Collectionintermediate
- Insurance Claim Resolutionintermediate
- Appointment Schedulingintermediate
- Referral Coordinationintermediate
- Pre-authorizationintermediate
- Interpreter Service Arrangementintermediate
- Patient Check-in/Check-outintermediate
- Multi-line Phone Operationintermediate
- Work Queue Managementintermediate
- Recall List Managementintermediate
- Waitlist Managementintermediate
- Switchboard Operationintermediate
- Chart Preparationintermediate
- Provider Document Organizationintermediate
- Patient Financial Assistance Initiationintermediate
- Patient Visit Trackingintermediate
- Health Information Managementintermediate
- Assessment Administrationintermediate
- Telemedicine Coordinationintermediate
- Appointment Remindersintermediate
- Hospital Admission Proceduresintermediate
- Faxingintermediate
- Copyingintermediate
- Customer Serviceintermediate
- Medical Terminologyintermediate
Required Qualifications
- High school diploma or equivalent preferred. (experience)
- Post-secondary education helpful. (experience)
- One year of work experience, preferably in a medical office setting. (experience)
- Medical terminology helpful. (experience)
- Customer service skills essential. (experience)
- Six months' customer service experience desired. (experience)
- Ability to work every other weekend and every other holiday. (experience)
- BLS certification may be required for certain locations and/or settings. (experience)
- Proficiency in using computer systems for registration and scheduling. (experience)
- Excellent communication and interpersonal skills. (experience)
- Ability to handle stressful situations in a fast-paced environment. (experience)
- Knowledge of medical insurance processes and procedures. (experience)
- Understanding of patient confidentiality and HIPAA regulations. (experience)
- Ability to work effectively in a team environment. (experience)
- Strong organizational skills and attention to detail. (experience)
Responsibilities
- Greet patients and verify demographic information accurately.
- Create, scan, and route documents and electronic forms efficiently.
- Inform patients about required documents and capture necessary signatures.
- Establish and assign financial responsibility, assisting with payment arrangements.
- Collect co-payments, pre-payments, and payments on account balances.
- Address and resolve registration errors or denied insurance claims.
- Work with nursing teams and providers to coordinate and schedule appointments.
- Obtain and coordinate referrals, conducting pre-authorization processes.
- Arrange interpreter services for patients as needed.
- Check patients in and out, ensuring a smooth process.
- Operate a multi-line phone system effectively.
- Resolve work queue issues, manage recall and waitlists, and operate as a switchboard operator.
- Prepare and coordinate patient charts accurately.
- Organize supporting provider documents in a timely manner.
- Initiate and collaborate on patient financial assistance programs.
- Track patient visits and manage health information on patient accounts.
- Compile, distribute, administer, and score patient assessments.
- Coordinate telemedicine appointments efficiently.
- Make reminder calls for upcoming appointments.
- Assist with hospital admission procedures as required.
- Perform general office duties such as making copies and sending faxes.
- Maintain a welcoming and safe environment for patients.
- Provide extraordinary customer service to patients in every interaction.
- Ensure compliance with all relevant policies and procedures.
- Maintain patient confidentiality and adhere to HIPAA regulations.
Benefits
- general: Comprehensive health insurance including medical, dental, and vision.
- general: Generous paid time off (PTO) and holiday pay.
- general: Retirement plan options with employer matching contributions.
- general: Life insurance and disability coverage.
- general: Flexible spending accounts (FSA) for healthcare and dependent care expenses.
- general: Employee assistance program (EAP) for confidential counseling and support.
- general: Tuition reimbursement and professional development opportunities.
- general: Wellness programs and resources to promote employee health and well-being.
- general: Employee discounts on various products and services.
- general: Career advancement opportunities within the Sanford Health system.
- general: A supportive and collaborative work environment.
- general: Opportunities to make a meaningful impact on patient lives.
- general: Competitive salary and benefits package.
- general: Relocation assistance may be available for eligible candidates.
- general: Employee referral bonus program.
- general: On-site cafeteria and dining options.
- general: Free parking or subsidized transportation options.
Tags & Categories
Answer 10 quick questions to check your fit for Patient Access Representative Careers at Sanford Health - Sioux Falls, SD | Apply Now! @ Sanford Health.
Related Books and Jobs