Patient Access Representative Careers at Sanford Health - Webster, South Dakota | Apply Now!
Sanford Health
Patient Access Representative Careers at Sanford Health - Webster, South Dakota | Apply Now!
Job Description
Patient Access Representative | Sanford Health | Webster Clinic
Role Overview
As a Patient Access Representative at Sanford Health's Webster Clinic, you will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth and positive experience. This role involves a combination of registration, scheduling, and administrative tasks, requiring a detail-oriented and compassionate individual.
A Day in the Life
Your day will be dynamic and varied, including:
- Patient Registration: Greet patients, verify demographics, and capture necessary signatures.
- Scheduling: Coordinate appointments, manage referrals, and arrange interpreter services.
- Payment Collection: Collect co-payments and assist with payment arrangements.
- Administrative Tasks: Prepare charts, manage patient information, and perform general office duties.
- Customer Service: Address patient inquiries and resolve any issues promptly and professionally.
Why Webster, South Dakota?
Webster offers a close-knit community with a high quality of life. Enjoy the tranquility of small-town living while still benefiting from Sanford Health's extensive network and resources. The area boasts beautiful natural landscapes and recreational opportunities, perfect for those who enjoy outdoor activities.
Career Path
Sanford Health is committed to employee growth. This role can lead to various career advancements, such as:
- Senior Patient Access Representative
- Team Lead
- Supervisor of Patient Access
- Training and Development Specialist
- Revenue Cycle Specialist
Salary & Benefits
Sanford Health offers a competitive salary range for this position, typically between $32,000 and $48,000 per year, depending on experience and qualifications. In addition to salary, Sanford Health provides a comprehensive benefits package, including:
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement plan with employer match
- Life and disability insurance
- Employee assistance program
- Tuition reimbursement
Sanford Health Culture
Sanford Health is dedicated to the work of health and healing. We foster a supportive and inclusive environment where every employee is valued. We are committed to providing opportunities for growth and development, empowering our team members to make a difference in the lives of our patients.
How to Apply
To apply for the Patient Access Representative position at Sanford Health Webster Clinic, please follow these steps:
- Visit the Sanford Health Careers website.
- Search for the Patient Access Representative position in Webster, SD.
- Click on the job posting and review the details.
- Click the "Apply Now" button and create an account or log in.
- Complete the application form and upload your resume and cover letter.
- Submit your application.
Frequently Asked Questions (FAQ)
-
What are the key responsibilities of a Patient Access Representative?
Key responsibilities include greeting patients, verifying demographics, scheduling appointments, collecting payments, and providing excellent customer service.
-
What qualifications are required for this position?
A high school diploma or equivalent is preferred, along with one year of work experience, preferably in a medical office setting. Customer service skills are essential.
-
Is medical terminology experience necessary?
Medical terminology is helpful but not always required. Training can be provided to the right candidate.
-
What is the work schedule for this position?
The work schedule is 27 hours per week during daytime hours.
-
What opportunities for advancement are available?
Opportunities for advancement include roles such as Senior Patient Access Representative, Team Lead, and Supervisor of Patient Access.
-
Does Sanford Health offer benefits?
Yes, Sanford Health offers a comprehensive benefits package, including health insurance, paid time off, and retirement plans.
-
What is the work environment like at Sanford Health?
Sanford Health fosters a supportive and inclusive environment where every employee is valued.
-
How can I request an accommodation for my online application?
If you are an individual with a disability and would like to request an accommodation, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.
-
Is this a union position?
No, this is not a union position.
-
What is the department culture like?
The department has a family-oriented culture.
Locations
- Webster, South Dakota, United States
Salary
35,200 - 52,800 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceintermediate
- Patient Registrationintermediate
- Scheduling Appointmentsintermediate
- Insurance Verificationintermediate
- Referral Coordinationintermediate
- Payment Collectionintermediate
- Medical Terminologyintermediate
- Data Entryintermediate
- Electronic Health Records (EHR)intermediate
- Multi-line Phone Operationintermediate
- Communication Skillsintermediate
- Problem Solvingintermediate
- Attention to Detailintermediate
- Time Managementintermediate
- HIPAA Complianceintermediate
- Microsoft Office Suiteintermediate
- Switchboard Operationintermediate
- Financial Assistance Coordinationintermediate
- Chart Preparationintermediate
- Document Scanning and Routingintermediate
Required Qualifications
- High school diploma or equivalent preferred (experience)
- Post-secondary education helpful (experience)
- One year of work experience, preferably in a medical office setting (experience)
- Medical terminology helpful (experience)
- Customer service skills essential (experience)
- Six months' customer service experience desired (experience)
- BLS certification may be required for certain locations (experience)
- Ability to greet patients and verify demographics accurately (experience)
- Proficiency in creating, scanning, and routing documents (experience)
- Understanding of financial responsibility and payment arrangements (experience)
- Experience with collecting co-payments and account balance payments (experience)
- Familiarity with registration work queues and resolving errors (experience)
- Ability to coordinate and schedule appointments efficiently (experience)
- Knowledge of referral and pre-authorization processes (experience)
- Competency in operating multi-line phone systems (experience)
- Skills in managing recall and waitlists (experience)
- Understanding of patient financial assistance programs (experience)
- Ability to track patient visits and health information (experience)
- Knowledge of hospital admission procedures (experience)
- Ability to maintain patient confidentiality (experience)
Responsibilities
- Greet patients and verify demographics
- Create, scan, and route documents or electronic forms
- Inform patients about documents and capture necessary signatures
- Establish and assign financial responsibility
- Assist patients with payment arrangements
- Collect co-payments, pre-payments, and payments on account balances
- Address and resolve registration errors or denied insurance claims
- Coordinate and schedule appointments to meet patient needs
- Coordinate provider schedules
- Obtain and coordinate referrals and pre-authorizations
- Arrange interpreter services
- Check patients in and out
- Operate multi-line phone system
- Resolve work queue issues
- Manage recall and waitlists
- Serve as switchboard operator
- Prepare and coordinate charts
- Organize supporting provider documents
- Initiate and collaborate on patient financial assistance
- Track patient visits and health information management
- Compile, distribute, administer, and score assessments
- Coordinate Telemed appointments
- Make reminder calls for appointments
- Assist with hospital admissions
- Perform general office duties such as copying and faxing
Benefits
- general: Competitive salary
- general: Comprehensive health insurance (medical, dental, vision)
- general: Paid time off (PTO) and vacation days
- general: Retirement plan with employer matching
- general: Life insurance
- general: Disability insurance
- general: Flexible spending accounts (FSA)
- general: Health savings accounts (HSA)
- general: Employee assistance program (EAP)
- general: Professional development opportunities
- general: Tuition reimbursement
- general: Wellness programs
- general: Employee discounts
- general: Relocation assistance (if applicable)
- general: Sign-on bonus (if applicable)
- general: Family-oriented work environment
- general: Opportunities for advancement
- general: Support for work-life balance
- general: Access to Sanford Health network resources
Tags & Categories
Answer 10 quick questions to check your fit for Patient Access Representative Careers at Sanford Health - Webster, South Dakota | Apply Now! @ Sanford Health.
Related Books and Jobs
Patient Access Representative Careers at Sanford Health - Webster, South Dakota | Apply Now!
Sanford Health
Patient Access Representative Careers at Sanford Health - Webster, South Dakota | Apply Now!
Job Description
Patient Access Representative | Sanford Health | Webster Clinic
Role Overview
As a Patient Access Representative at Sanford Health's Webster Clinic, you will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth and positive experience. This role involves a combination of registration, scheduling, and administrative tasks, requiring a detail-oriented and compassionate individual.
A Day in the Life
Your day will be dynamic and varied, including:
- Patient Registration: Greet patients, verify demographics, and capture necessary signatures.
- Scheduling: Coordinate appointments, manage referrals, and arrange interpreter services.
- Payment Collection: Collect co-payments and assist with payment arrangements.
- Administrative Tasks: Prepare charts, manage patient information, and perform general office duties.
- Customer Service: Address patient inquiries and resolve any issues promptly and professionally.
Why Webster, South Dakota?
Webster offers a close-knit community with a high quality of life. Enjoy the tranquility of small-town living while still benefiting from Sanford Health's extensive network and resources. The area boasts beautiful natural landscapes and recreational opportunities, perfect for those who enjoy outdoor activities.
Career Path
Sanford Health is committed to employee growth. This role can lead to various career advancements, such as:
- Senior Patient Access Representative
- Team Lead
- Supervisor of Patient Access
- Training and Development Specialist
- Revenue Cycle Specialist
Salary & Benefits
Sanford Health offers a competitive salary range for this position, typically between $32,000 and $48,000 per year, depending on experience and qualifications. In addition to salary, Sanford Health provides a comprehensive benefits package, including:
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement plan with employer match
- Life and disability insurance
- Employee assistance program
- Tuition reimbursement
Sanford Health Culture
Sanford Health is dedicated to the work of health and healing. We foster a supportive and inclusive environment where every employee is valued. We are committed to providing opportunities for growth and development, empowering our team members to make a difference in the lives of our patients.
How to Apply
To apply for the Patient Access Representative position at Sanford Health Webster Clinic, please follow these steps:
- Visit the Sanford Health Careers website.
- Search for the Patient Access Representative position in Webster, SD.
- Click on the job posting and review the details.
- Click the "Apply Now" button and create an account or log in.
- Complete the application form and upload your resume and cover letter.
- Submit your application.
Frequently Asked Questions (FAQ)
-
What are the key responsibilities of a Patient Access Representative?
Key responsibilities include greeting patients, verifying demographics, scheduling appointments, collecting payments, and providing excellent customer service.
-
What qualifications are required for this position?
A high school diploma or equivalent is preferred, along with one year of work experience, preferably in a medical office setting. Customer service skills are essential.
-
Is medical terminology experience necessary?
Medical terminology is helpful but not always required. Training can be provided to the right candidate.
-
What is the work schedule for this position?
The work schedule is 27 hours per week during daytime hours.
-
What opportunities for advancement are available?
Opportunities for advancement include roles such as Senior Patient Access Representative, Team Lead, and Supervisor of Patient Access.
-
Does Sanford Health offer benefits?
Yes, Sanford Health offers a comprehensive benefits package, including health insurance, paid time off, and retirement plans.
-
What is the work environment like at Sanford Health?
Sanford Health fosters a supportive and inclusive environment where every employee is valued.
-
How can I request an accommodation for my online application?
If you are an individual with a disability and would like to request an accommodation, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.
-
Is this a union position?
No, this is not a union position.
-
What is the department culture like?
The department has a family-oriented culture.
Locations
- Webster, South Dakota, United States
Salary
35,200 - 52,800 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Serviceintermediate
- Patient Registrationintermediate
- Scheduling Appointmentsintermediate
- Insurance Verificationintermediate
- Referral Coordinationintermediate
- Payment Collectionintermediate
- Medical Terminologyintermediate
- Data Entryintermediate
- Electronic Health Records (EHR)intermediate
- Multi-line Phone Operationintermediate
- Communication Skillsintermediate
- Problem Solvingintermediate
- Attention to Detailintermediate
- Time Managementintermediate
- HIPAA Complianceintermediate
- Microsoft Office Suiteintermediate
- Switchboard Operationintermediate
- Financial Assistance Coordinationintermediate
- Chart Preparationintermediate
- Document Scanning and Routingintermediate
Required Qualifications
- High school diploma or equivalent preferred (experience)
- Post-secondary education helpful (experience)
- One year of work experience, preferably in a medical office setting (experience)
- Medical terminology helpful (experience)
- Customer service skills essential (experience)
- Six months' customer service experience desired (experience)
- BLS certification may be required for certain locations (experience)
- Ability to greet patients and verify demographics accurately (experience)
- Proficiency in creating, scanning, and routing documents (experience)
- Understanding of financial responsibility and payment arrangements (experience)
- Experience with collecting co-payments and account balance payments (experience)
- Familiarity with registration work queues and resolving errors (experience)
- Ability to coordinate and schedule appointments efficiently (experience)
- Knowledge of referral and pre-authorization processes (experience)
- Competency in operating multi-line phone systems (experience)
- Skills in managing recall and waitlists (experience)
- Understanding of patient financial assistance programs (experience)
- Ability to track patient visits and health information (experience)
- Knowledge of hospital admission procedures (experience)
- Ability to maintain patient confidentiality (experience)
Responsibilities
- Greet patients and verify demographics
- Create, scan, and route documents or electronic forms
- Inform patients about documents and capture necessary signatures
- Establish and assign financial responsibility
- Assist patients with payment arrangements
- Collect co-payments, pre-payments, and payments on account balances
- Address and resolve registration errors or denied insurance claims
- Coordinate and schedule appointments to meet patient needs
- Coordinate provider schedules
- Obtain and coordinate referrals and pre-authorizations
- Arrange interpreter services
- Check patients in and out
- Operate multi-line phone system
- Resolve work queue issues
- Manage recall and waitlists
- Serve as switchboard operator
- Prepare and coordinate charts
- Organize supporting provider documents
- Initiate and collaborate on patient financial assistance
- Track patient visits and health information management
- Compile, distribute, administer, and score assessments
- Coordinate Telemed appointments
- Make reminder calls for appointments
- Assist with hospital admissions
- Perform general office duties such as copying and faxing
Benefits
- general: Competitive salary
- general: Comprehensive health insurance (medical, dental, vision)
- general: Paid time off (PTO) and vacation days
- general: Retirement plan with employer matching
- general: Life insurance
- general: Disability insurance
- general: Flexible spending accounts (FSA)
- general: Health savings accounts (HSA)
- general: Employee assistance program (EAP)
- general: Professional development opportunities
- general: Tuition reimbursement
- general: Wellness programs
- general: Employee discounts
- general: Relocation assistance (if applicable)
- general: Sign-on bonus (if applicable)
- general: Family-oriented work environment
- general: Opportunities for advancement
- general: Support for work-life balance
- general: Access to Sanford Health network resources
Tags & Categories
Answer 10 quick questions to check your fit for Patient Access Representative Careers at Sanford Health - Webster, South Dakota | Apply Now! @ Sanford Health.
Related Books and Jobs