Performance Improvement Specialist - Training Officer at Sanford Health: Fargo, ND

Role Overview

The Performance Improvement Specialist - Training Officer at Sanford Ambulance in Fargo, North Dakota, is a vital role focused on enhancing the quality of patient care through comprehensive training and performance analysis. This full-time position involves overseeing orientation, skills fairs, recertifications, and ongoing training programs to ensure the department meets its training needs. Working closely with Quality Assurance and Operations, the specialist will identify areas for improvement, develop performance improvement plans, and advise management on risk mitigation strategies.

Day in the Life

A typical day for the Performance Improvement Specialist - Training Officer may include: * **Training Coordination:** Planning and executing orientation programs for new hires, ensuring they are well-prepared for their roles. * **Skills Assessment:** Organizing and conducting skills fairs to evaluate the competency levels of existing staff. * **Recertification Management:** Overseeing the recertification process to maintain compliance with regulatory requirements. * **Ongoing Training Development:** Creating and delivering training modules to address identified gaps in knowledge and skills. * **Data Analysis:** Analyzing clinical outcomes and patient experience scores to identify trends and areas for improvement. * **Performance Improvement Planning:** Developing and implementing performance improvement plans based on data analysis. * **Risk Management:** Advising management on potential risks and developing strategies to mitigate them. * **Regulatory Compliance:** Ensuring that all training programs and activities comply with federal, state, and local regulations. * **Collaboration:** Working closely with Quality Assurance and Operations to align training efforts with department goals. * **Documentation:** Maintaining accurate records of training activities and performance improvement initiatives.

Why Fargo, North Dakota?

Fargo, North Dakota, offers a unique blend of career opportunities and quality of life. The city boasts a thriving economy, a low cost of living, and a friendly community. Fargo is also home to several universities and colleges, providing access to educational resources and cultural events. The city offers a variety of recreational activities, including parks, trails, and sporting events. With its strong job market, affordable housing, and welcoming atmosphere, Fargo is an excellent place to live and work. ## Career Path This role offers several avenues for career advancement within Sanford Health. Potential career paths include: * **Senior Performance Improvement Specialist:** Taking on more complex performance improvement projects and leading cross-functional teams. * **Quality Assurance Manager:** Overseeing the quality assurance program for a department or facility. * **Training and Development Manager:** Managing the training and development programs for a larger team or organization. * **Risk Manager:** Focusing on risk management and compliance within the organization. * **Leadership Roles:** Progressing into leadership positions such as department director or administrator. Sanford Health is committed to providing employees with opportunities for professional growth and development through ongoing training, mentorship programs, and leadership development initiatives. ## Salary and Benefits The estimated salary range for this position is $60,000 to $85,000 per year, depending on experience and qualifications. Sanford Health offers a comprehensive benefits package, including: * **Health Insurance:** Medical, dental, and vision coverage. * **Paid Time Off:** Generous PTO and holiday pay. * **Retirement Plan:** 401(k) or 403(b) with employer matching. * **Life Insurance:** Basic and supplemental life insurance options. * **Disability Coverage:** Short-term and long-term disability insurance. * **Flexible Spending Accounts:** FSA or HSA options for healthcare and dependent care expenses. * **Employee Assistance Program:** Confidential counseling and support services. * **Tuition Reimbursement:** Assistance with continuing education and professional development. * **Wellness Programs:** Programs to support employee health and well-being. * **Employee Discounts:** Discounts on Sanford Health services and products. ## Sanford Health Culture Sanford Health is committed to creating a supportive and inclusive work environment where employees can thrive. The organization values teamwork, respect, and innovation. Sanford Health also emphasizes its commitment to patient-centered care and community involvement. Employees are encouraged to participate in volunteer activities and community events. ## How to Apply Interested candidates can apply for the Performance Improvement Specialist - Training Officer position through the Sanford Health careers website. The application process typically involves submitting a resume, cover letter, and completing an online application form. Qualified candidates will be contacted for an interview. ## Frequently Asked Questions (FAQ) **Q1: What qualifications are required for this position?** A1: A graduate from a nationally accredited nursing program preferred, including, but not limited to, Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA). Bachelor's Degree in nursing preferred. Current licensure with the applicable State Nursing Board or multistate licensure privileges. **Q2: What are the key responsibilities of the Performance Improvement Specialist - Training Officer?** A2: The key responsibilities include overseeing training programs, analyzing clinical outcomes, developing performance improvement plans, and advising management on risk mitigation strategies. **Q3: What is the salary range for this position?** A3: The estimated salary range for this position is $60,000 to $85,000 per year, depending on experience and qualifications. **Q4: What benefits does Sanford Health offer?** A4: Sanford Health offers a comprehensive benefits package, including health insurance, paid time off, retirement plan, life insurance, disability coverage, and tuition reimbursement. **Q5: What is the work environment like at Sanford Health?** A5: Sanford Health is committed to creating a supportive and inclusive work environment where employees can thrive. The organization values teamwork, respect, and innovation. **Q6: What opportunities for career advancement are available?** A6: This role offers several avenues for career advancement within Sanford Health, including Senior Performance Improvement Specialist, Quality Assurance Manager, and Training and Development Manager. **Q7: Is this a union position?** A7: No, this is not a union position. **Q8: What department does this position fall under?** A8: This position is focused on the training aspects of Sanford Ambulance. **Q9: What skills are important for success in this role?** A9: Important skills include performance improvement, quality assurance, risk management, data analysis, and training development. **Q10: How does this role contribute to patient care?** A10: This role contributes to patient care by ensuring that staff are well-trained and competent, leading to improved clinical outcomes and patient satisfaction.