Room Service Assistant at Sanford Health - Fargo, ND

Role Overview

Are you passionate about providing excellent customer service and contributing to patient well-being? Sanford Health in Fargo, North Dakota, is seeking a dedicated and enthusiastic Room Service Assistant to join our team. In this role, you will play a vital part in ensuring that patients receive nutritious and delicious meals in a timely and professional manner. You will interact directly with patients, taking meal orders, delivering food, and providing exceptional service to enhance their overall experience.

As a Room Service Assistant, you will be responsible for understanding patient dietary needs, utilizing computerized systems to manage orders, and maintaining a clean and organized work environment. Your attention to detail, strong communication skills, and commitment to quality will be essential to your success.

A Day in the Life

Here's a glimpse into a typical day as a Room Service Assistant at Sanford Health:

• Morning: You'll start your shift by reviewing the daily menu and any special dietary instructions for patients on your assigned floor. You'll then visit each patient room, introduce yourself, and provide the appropriate menu based on their dietary needs.
• Mid-day: You'll assist patients with placing their meal orders, answering any questions they may have about the menu items. You'll use a computerized system to enter the orders and ensure they are accurately transmitted to the kitchen.
• Afternoon: You'll retrieve completed meal trays from the kitchen and deliver them to patients in a timely manner. You'll ensure that each patient receives the correct meal and that all necessary utensils and condiments are provided. After patients have finished eating, you'll collect the trays and dispose of any leftover food properly.
• Throughout the Day: You'll communicate regularly with nursing staff, dietitians, and other members of the healthcare team to ensure that patients' nutritional needs are met. You'll also maintain the cleanliness and organization of the patient food service areas and ensure that supplies are adequately stocked.

Why Fargo, North Dakota?

Fargo is a vibrant and growing city located in the heart of the Red River Valley. Known for its friendly people, strong economy, and high quality of life, Fargo offers a welcoming environment for individuals and families alike. The city boasts a thriving arts and culture scene, with numerous museums, theaters, and music venues. Outdoor enthusiasts will appreciate the city's many parks, trails, and recreational opportunities.

Fargo's strong job market and affordable cost of living make it an attractive place to build a career and raise a family. The city's excellent schools, safe neighborhoods, and strong sense of community make it a great place to call home.

Career Path

Sanford Health is committed to providing its employees with opportunities for professional growth and advancement. As a Room Service Assistant, you can develop your skills and knowledge and advance to positions such as:

• Food Service Supervisor: Oversee the operations of the patient food service department, ensuring that all meals are prepared and delivered to patients in a timely and efficient manner.
• Dietary Technician: Assist dietitians in planning and implementing patient meal plans, providing nutritional education, and monitoring patient dietary intake.
• Nutrition Services Manager: Manage the overall operations of the nutrition services department, overseeing food preparation, menu planning, and patient meal service.

Salary & Benefits

Sanford Health offers a competitive salary and benefits package to its employees. The salary range for a Room Service Assistant in Fargo, North Dakota, typically falls between $30,000 and $40,000 per year, depending on experience and qualifications.

In addition to a competitive salary, Sanford Health also offers a comprehensive benefits package, including:

• Health insurance (medical, dental, vision)
• Paid time off (PTO)
• Paid holidays
• 401(k) retirement plan with employer match
• Life insurance
• Disability insurance
• Employee assistance program (EAP)
• Tuition reimbursement
• Professional development opportunities

Sanford Health Culture

Sanford Health is committed to creating a positive and supportive work environment for its employees. The organization values teamwork, collaboration, and a commitment to excellence. Sanford Health is also dedicated to providing its employees with opportunities for professional growth and development.

At Sanford Health, you'll be part of a team that is passionate about providing high-quality care to patients and making a difference in the lives of others. The organization's commitment to its employees is reflected in its competitive compensation, comprehensive benefits, and supportive work environment.

How to Apply

If you are interested in joining the Sanford Health team as a Room Service Assistant, please apply online through the Sanford Health careers website. Be sure to highlight your customer service experience, food service experience, and any relevant skills and qualifications.

To apply, visit the Sanford Health careers page and search for the Room Service Assistant position in Fargo, North Dakota. Follow the instructions to submit your application online.

FAQ

1. What are the essential functions of a Room Service Assistant?

   The essential functions include serving meals, taking orders, using computer systems, communicating with staff, and maintaining HACCP guidelines.

2. What experience is preferred for this position?

   Direct customer service and previous food service experience, especially with therapeutic diets, is preferred.

3. What skills are needed for this role?

   Excellent customer service, communication, computer literacy, and the ability to follow dietary instructions are essential.

4. What kind of training is provided?

   On-the-job training will be provided to ensure you are proficient in the role's responsibilities.

5. What are the working hours for this position?

   The position is part-time, with rotating days, weekends, and holidays, primarily from 7:30 am to 4:00 pm.

6. What does the role involve in terms of patient interaction?

   The role involves direct interaction with patients, providing menus, taking orders, delivering meals, and addressing any questions or concerns.

7. How important is adherence to HACCP guidelines?

   Adherence to HACCP guidelines is crucial to ensure food safety and maintain quality control standards.

8. Is this a union position?

   No, this is not a union position.

9. What computer systems will I use?

   You will use computerized diet sheets and access the patient computer system to manage meal orders and patient information.

10. What opportunities for advancement are there?

    Advancement opportunities include roles such as Food Service Supervisor, Dietary Technician, and Nutrition Services Manager.